Missing siblings: seeking more adequate social responses

Little is known about the experience of family and friends when a young adult goes missing, less is known about how siblings make sense of the experience. Police assistance to locate the missing person may be sought but there is little recognition of going missing or missingness as a social issue, and there is little or no adequate social response to the needs of those left behind. This paper links knowledge of siblings, loss and grief to an understanding of this phenomenon. It presents the methodology and findings of an exploratory, qualitative study into the experiences of nine adult siblings of long-term missing people in Australia and presents the themes drawn from their accounts. The themes are briefly elaborated using direct quotations from participants in the study and represented in a diagram. The paper seeks to develop greater understanding of the inter-relationship between missingness and other social issues, to give voice to the views of participants and to encourage practitioners to engage more purposefully in work with family and friends affected by this issue. Some implications for social work practice are presented.     

Faire Formeln

The literature on fair division has experienced a renaissance recently. Novel mathematical procedures promising an envy-free, socially efficient solution to conflicts over nearly indivisible goods play a particularly prominent role. This article presents a comparative experimental evaluation of three procedures. We examine to what extent features of the subjects of the procedures influence the choice in favor of one of the three negotiation protocols and the results of the division. Our analysis of the behavior of 119 subjects shows that psychological factors only affect the procedural choice. Dominance-seeking individuals tend to opt for those procedures that promise a fairer outcome than the relatively crude divide-and-choose-mechanism. In contrast, the outcome of the bilateral negotiations is determined by the attributes of the procedures. The strong influence of psychological factors at the initial stage of the bargaining process nevertheless casts strong doubts on the practicability of the procedures, recommended by the normative strand of game-theoretic negotiation analysis. The further development of ”fair formulas” for the resolution of redistributive conflicts should not neglect that the warring parties have to agree with the philosophy of the proposed bargaining protocol.     

D-optimal minimax regression designs on discrete design space

One classical design criterion is to minimize the determinant of the covariance matrix of the regression estimates, and the designs are called D-optimal designs. To reflect the nature that the proposed models are only approximately true, we propose a robust design criterion to study response surface designs. Both the variance and bias are considered in the criterion. In particular, D-optimal minimax designs are investigated and constructed. Examples are given to compare D-optimal minimax designs with classical D-optimal designs.     

Vocal determinants of first impressions of young children

Audiotapes of the voices of77 preschool children were prepared. Subjects listened to the tapes, and then provided their impressions of the competence, leadership, dominance, warmth, and honesty of the children. Judgments of the voices' babyishness and attractiveness were also obtained. Perceivers reliably discriminated the children's voices along the dimensions of babyishness and attractiveness. Moreover, analyses revealed that the previously documented impact of these characteristics on first impressions of adults extends to impressions of young children. The similarity of the effects of these characteristics on impressions formed about children to those revealed for adults suggests that vocal qualities may have an impact on personality development via a process of self-fulfilling prophecy.     

If and When Sociology Becomes a Female Preserve

This article investigates recent data on the prevalence of women in the field of sociology in order to understand whether or not the discipline has become a female preserve. Data on the top sociology departments in the USA were collected in 2007. For each university, we document the number of full time, tenured and tenure-track faculty members and present the gendered makeup of the department. Our data present mixed findings with regard to the question of whether the field is tipping toward female. Women, overall, are underrepresented in the sociology programs sampled, but a larger percentage of women occupy tenured positions within the top liberal arts programs than at the top graduate programs. And, women occupy a slim majority of assistant professor positions but have lower numbers at higher academic ranks. We can say with reasonable certainty that, while the proportion of women doctorates and assistant professors indicate a feminization of sociology, the entire discipline has not yet tipped toward female.     

Expanding the focus of cost–benefit analysis for food safety: a multi-factorial risk prioritization approach

A pressing need in the area of food safety is a tool for making overall, macro-judgments about which risks should be given priority for management. Governments often seek to base this prioritization on public health impacts only to find that other considerations also influence the prioritization process. A multi-factorial approach formally recognizes that public health, market-level impacts, consumer risk preferences and acceptance, and the social sensitivity of particular risks all play a role in prioritization. It also provides decision-makers with a variety of information outputs that allow risk prioritization to be considered along different dimensions. Macro-level prioritization of risks based on multiple factors is an important expanded use of cost–benefit analysis to manage risk.     

Campus–Community Partnerships: The Terms of Engagement

The emergence of service–learning in higher education and the renewed emphasis on community involvement presents colleges and universities with opportunities to develop campus–community partnerships for the common good. These partnerships can leverage both campus and community resources to address critical issues in local communities. Campus–community partnerships are a series of interpersonal relationships between (a) campus administrators, faculty, staff, and students and (b) community leaders, agency personnel, and members of communities. The phases of relationships (i.e., initiation, development, maintenance, dissolution) and the dynamics of relationships (i.e., exchanges, equity, distribution of power) are explored to provide service–learning instructors and campus personnel with a clearer understanding of how to develop healthy campus–community partnerships.     

“How May I Help You?” Improving Telephone Customer Service in a Medical Clinic Setting

The current study was carried out per management request to improve the overall quality of telephone customer service among appointment coordinators in a medical clinic. Exceptional telephone customer service included (a) using a standard greeting, (b) speaking in the appropriate tone of voice throughout the call, and (c) answering every call received by the unit. A preintervention analysis suggested that performance deficiencies resulted from weak antecedents, poor knowledge and skills, and weak performance contingencies. Task clarification, goal setting, feedback, and performance-contingent consequences were combined to improve these customer service behaviors for 20 full-time appointment coordinators at the clinic. The study used an ABÁ reversal design with weekly maintenance and 5-month follow-up observations. Introduction of the multicomponent intervention produced visible improvements in greeting (38% increase) and friendly voice tone (22% increase) behaviors; performance was maintained above baseline levels at 5 months postmaintenance. Abandon rates (the percentage of calls not answered by a live voice) remained fairly stable, on average. Findings support the use of a multicomponent intervention to increase telephone customer service behavior in medical clinic settings.     

Phases of the Adoption of Innovation in Organizations: Effects of Environment,Organization and Top Managers1

Multidimensional empirical examinations of the adoption of innovations in organizations, and the influence of factors within each dimension on the phases of adoption, are scarce. This study examines the effects of environmental, organizational and top managers' characteristics on the initiation, adoption decision and implementation of innovation. Using a sample of approximately 1200 public organizations in the United States, we found that while each dimension accounts for unique variance in the adoption of innovation, organizational characteristics and top managers' attitudes toward innovation have a stronger influence than environmental and top managers' demographic characteristics. We also found no difference in the direction of effects of any antecedent, but did find differences in the significance of effects of several antecedents, on the phases of innovation adoption. We discuss the implications of these findings and suggest ideas for future research.     

Different worlds of motoring: choice, constraint and risk in household consumption

The article shows how the old economic variable of income can be related to spatial location and used to reinforce recent revisionism in sociology which questions the automatic link between consumption and identity. The diversity of motoring experience is demonstrated through a case study of motoring in inner and outer London which draws on a variety of resources, including interviews from two London boroughs, survey evidence on household expenditure and other official statistics. The analysis shows how income and space variably define household motoring experience as one of choice or constraint and risk. The end result is a cultural economy analysis that shows how motoring sustains multiple, overlapping identities in different worlds of enabling and enforced consumption which connect with production.