Nursing home administrators' views of their own and volunteer resident advocates' enhancement of long-term care

Volunteers perform much of the work of federally mandated state ombudsman programs which may include review of resident care in nursing facilities to protect against abuse and neglect. Although volunteers' activities may take place in the nursing facility, Nursing Home Administrators' (NHAs) views of their work are seldom studied. Data from questionnaires completed by 199 NHAs predicted enhancement (improvement) of long-term care by volunteer resident advocates. Administrators also described their advice for improvement of care. NHAs' perceptions of residents' pleasure and families' satisfaction with volunteers' visits were associated with enhancement of long-term care. Effectiveness attributed to volunteers' protection of rights and resolution of complaints was not related to perceived enhancement of long-term care. Answers to a number of remaining questions could enhance the efforts of volunteers in ombudsman programs, improve long-term care, and diminish opportunities for abuse.     

Benefits and Role Performance in Voluntary Organizations: An Exploration of Social Exchange*

This paper reports an exploration of the relationship between members' role performance and the benefits they receive from their organizations. The general relationship is interpreted in the context of a “social exchange model” for voluntary associations. Data for the analysis pertain to members of four voluntary farm organizations: Farm Bureau, Farmers Union, National Farmers Organization, and Grange. The data were obtained in a state-wide survey of Wisconsin farm operators in 1965. In general, the data show a moderate relationship, in a positive direction, between benefits and role performance. The benefits tend to differ in the magnitude and, in some instances, in the direction of their relationships to such performance. The findings indicate the importance of taking into account magnitude and direction of relationship, as well as interaction among the benefits and among costs, in order to devise a viable social exchange model of cost-benefit relations for voluntary associations.     

The journey to adopt a child who has special needs: Parents' perspectives

Many of the children eligible for adoption from the public child welfare system are considered to have special needs. Given the importance of securing adoptive families for these children, knowing more about the adoption process as it is experienced by prospective parents who complete (or are in the process of completing) their adoption pursuit and those who discontinue it are critical. Using qualitative inquiry, prospective adoptive parents in nine families were studied in an effort to learn more about their motivations, expectations, preparation, and experiences. Although the adoption outcome (continued versus discontinued) was different, the process, including negative experiences, was quite similar. Programming implications and suggestions for future research are offered.     

Optimal Policies for Recovering the Value of Consumer Returns

This study characterizes the class of Pareto optimal returns policies between a manufacturer and a retailer who receives consumer returns. The manufacturer may take a costly hidden action that reduces the expected number of products returned by consumers, which when realized is hidden information known only to the retailer. When faced with consumer returns, the retailer must decide whether to send the product back to the manufacturer, who harvests a low salvage value, or to engage in costly refurbishment that permits the returned product to be resold to consumers. We find that the optimal returns policies may be implemented through the payment by the manufacturer of a full refund to the retailer of the wholesale price for any returns as well as a bonus paid to the retailer that is decreasing in the number of returns to the manufacturer.     

Family Cohesion in the Lives of Mexican American and European American Parents

This study investigated similarities and differences in relations between stress and parenting behaviors for 509 Mexican American and European American fathers and mothers in Southern California. Our model posited that family cohesion mediates the relation between stressors and parenting behavior, and we found that family cohesion strongly mediated most of the relations between stress and parenting behaviors. Important ethnic and gender differences were evident. In contrast with other groups, Mexican American fathers reported higher levels of family cohesion when faced with economic pressures. Implications for future research on stress and parenting are discussed.     

Modes of Network Governance: Structure, Management, and Effectiveness

This article examines the governance of organizational networksand the impact of governance on network effectiveness. Threebasic models, or forms, of network governance are developedfocusing on their distinct structural properties. Propositionsare formulated examining conditions for the effectiveness ofeach form. The tensions inherent in each form are then discussed,followed by the role that management may play in addressingthese tensions. Finally, the evolution of governance is explored.     

A Technological Science Perspective for Sociology1

Abstract The traditional positivist model is an inadequate foundation for sociology as a science. The phenomena of society differ from the phenomena assumed by positivism and existing in the world of nature in ways that prevent the successful use of that traditional approach. Agency, the ability to choose among alternatives where the choice makes an important difference, exists in social phenomena but has no counterpart in nature and cannot be dealt with adequately by positivism. A technological science perspective is suggested as an alternative for a science of sociology that can deal with the reality and importance of agency. Eight differences between the traditional perspective and the alternative are sketched. The alternative requires changes in the kind of generalized knowledge produced and the way it is produced, accumulated, and refined. The changes, though seemingly small, would produce a major reconstruction of much of sociology; such changes could result in important progress by the field of sociology.