On the Front Lines: The Voices and Experiences of Racialized Child Welfare Workers in Toronto,Canada

Drawing on focus group data highlighting the perceptions and experiences of racialized child protection workers in the Greater Toronto Area, this article explores the ways in which race operates in the Ontario child welfare system. Most study participants experienced the agencies in which they worked as White-normed environments characterized by systemic racial discrimination in promotion and advancement as well as ongoing instances of racial microaggression—common, everyday practices that denigrate people of color. Several participants spoke of having to contend with White-normed and middle-class-oriented policies, tools, and practices that often prevented them from meeting the unique needs of racialized service users. The article concludes with participants' recommendations for creating a more equitable child welfare system.     

Lesbian,Gay, Bisexual,and Queer People's Perceptions of the Criminal Justice System: Implications for Social Services

Previous literature has found historically marginalized groups report more negative perceptions of the criminal justice system and lower levels of procedural justice, which then influences their mental health and their willingness to report crimes. While previous research on procedural justice has focused mostly on racial and ethnic minority groups, it is hypothesized that lesbian, gay, bisexual, transgender, and queer (LGBTQ) individuals would also report negative experiences of the criminal justice system. The current study utilized focus groups with 16 participants who identified as lesbian, gay, bisexual, and queer (LGBQ), with ages ranging from 26 to 35 years (M = 30.5 years, SD = 3.5). Participants were asked open-ended questions about how they felt about various aspects of the criminal justice system (e.g., police officers, courts, legal processes, etc.). Through the consensual qualitative research (CQR) process, researchers identified five domains that influenced participants’ experiences of the criminal justice system: (a) gender presentation, (b) influences of intersectional identities, (c) systemic and political issues, (d) experiences of discrimination, and (e) help-seeking behaviors and the criminal justice system. Implications for social services are discussed.     

The Relationship Between Self and Activity in the Context of Artists Making Art

Art is an activity that has historically invited self-reflection, self-immersion, and self-exploration—for example, in self-portraits, exhibitions, experimentation with media—and that as such may open a window onto the relationship between self and activity. In this article, we describe two cases studies involving observation of and interviews with two artists to explore what it feels like to invest oneself in an activity emotionally, cognitively, sensuously, and reciprocally to “make oneself” through this activity. These case studies highlight the importance of authenticity in both the activity of making art and the making of self through making art. The implications for agency, emotion, and ethical activity are analysed and some of the implications for a sociocultural approach to activity discussed.     

The Influence of Perceived Supervisor Listening Behavior on Employee Commitment

This study seeks to examine the influence of perceived supervisor listening on employee commitment in an organization. Research suggests that in today's organizations managers spend the largest percentage of their time listening, followed by speaking, reading, and writing. Although training addresses speaking and public presentations, interpreting technical reports, and instruction in technical writing, little has been done to either research or train listening skills.

Listening research has primarily focused on listening measurements and assessment (see Rhodes, Watson & Barker, 1990), and identification of specific behaviors associated with listening (see Lobdell & Gluc, 1990). Few studies have examined listening in the organizational setting (see Husband, Cooper, & Monsour, 1988; Husband, Schenck, & Cooper, 1988). A study by Husband, Cooper, and Monsour (1988), explored the initial question of supervisor's perceptions of their own listening behaviors in organizations. Further research by Husband, Schenck, and Cooper (1988) suggests that the subordinate's perception of supervisory listening may be different than the supervisor's actual listening behavior or the supervisor's perception of their own listening behavior. They found that subordinates did not feel at ease when communicating with their supervisors, and that the subordinates perceived that their supervisors were unwilling to listen to them.

As Husband, et al. (1988) suggests, there could be many starting points at which to address organizational listening. Based on some of the findings in their research, supervisor-subordinate listening seems to offer a logical beginning. The supervisor-subordinate relationship represents an essential link in the organizational structure (see Jablin, 1979). Given their argument, if subordinates differ in their perceptions of supervisory listening behavior, and perceive their supervisor's listening negatively, there may be a direct influence on their commitment to their jobs or the organization as a whole. This study attempts to determine the influence of perceived supervisor listening on employee commitment to the organization.

The respondents were 225 occupational employees and 53 managerial employees in a large southwestern utility company. The survey was a 69 item organizational listening questionnaire developed by Arnold (1989). The questionnaire was broken down into four dimensions: (1) feelings about the organization, (2) perception of relationship with supervisor, (3) perception of own communication behavior, and (4) organizational listening behaviors.     

Association of Egalitarian Attitudes with Income,Poverty, and Entitlement Program Utilization

This article examines the relationship between egalitarian gender attitudes and its effect on income, poverty, and social service utilization. In a sample of married fathers in the Fragile Families data (N = 717), we conducted regression analyses on these questions, five years after initial interviews. Our results indicate that egalitarian attitudes were positively associated with income and social service utilization and negatively associated with poverty. Implications of these findings are discussed, including possible explanations for these findings, their importance for social work practice, and recommendations for social policy.     

Research Note: The LIVITY study: research challenges and strategies for engaging with the black caribbean community in a study of HIV infection

There is an increasing incidence of new HIV‐1 diagnoses among black Caribbeans in the UK, but there has been limited research in this area. The LIVITY study is the first in‐depth epidemiological and behavioural study to examine the impact of HIV among black Caribbeans in the UK. The UK black Caribbean community has traditionally been regarded as less likely to participate in clinical research and surveys. We identified three major challenges to recruitment to the LIVITY study: general distrust of the research process; the considerable stigma surrounding HIV in the black Caribbean community and the sensitivity of obtaining detailed sexual histories. The strategies devised to help overcome these barriers to optimise recruitment included: the establishment of a black Caribbean Community Advisory Group to facilitate communication between the community and the researchers and assist in questionnaire design to improve acceptability to the participants; use of healthcare practitioners as gatekeepers; extensive piloting and modification of the questionnaire among black Caribbean patients; reassurances of confidentiality during recruitment; and ethnic matching between interviewer and study participants. Another challenge was the high rate of loss to follow‐up among eligible patients, potentially compromising the study’s generalisability. Nevertheless, use of the above strategies resulted in a satisfactory enrolment rate of 57%, who were representative of all eligible patients.     

Using natural language processing technology for qualitative data analysis

Social researchers often apply qualitative research methods to study groups and their communications artifacts. The use of computer-mediated communications has dramatically increased the volume of text available, but coding such text requires considerable manual effort. We discuss how systems that process text in human languages (i.e. natural language processing [NLP]) might partially automate content analysis by extracting theoretical evidence. We present a case study of the use of NLP for qualitative analysis in which the NLP rules showed good performance on a number of codes. With the current level of performance, use of an NLP system could reduce the amount of text to be examined by a human coder by an order of magnitude or more, potentially increasing the speed of coding by a comparable degree. The paper is significant as it is one of the first to demonstrate the use of high-level NLP techniques for qualitative data analysis.     

The influence of dual‐identity development on the psychosocial functioning of African‐American gay and bisexual men

To examine the influence of racial‐ethnic and sexual identity development on the psychosocial functioning of African‐American gay and bisexual men (AAGBM), 174 AAGBM completed questionnaire packets designed to assess their levels of racial‐ethnic and sexual identity development, self‐esteem, social support, male gender role stress, HIV prevention self‐efficacy, psychological distress, and life satisfaction. The results indicate that AAGBM who possess more positive (i.e., integrated) seif‐identification as being African American and gay reported higher levels of self‐esteem, HIV prevention self‐efficacy, stronger social support networks, greater levels of life satisfaction, and lower levels of male gender role and psychological distress than their counterparts who reported less positive (i.e., less well integrated) African‐American and gay identity development. Although higher levels of racial‐ethnic identity development were associated with greater levels of life satisfaction, sexual identity development was not.     

Personality Typologies for Conservative Christians in Intensive Marital Therapy

In our study we used a two-step cluster analytic approach to identify personality typologies for conservative Christians seen in intensive marital therapy (N = 207). Sixteen Personality Factor Fifth Edition results revealed significant personality differences based on gender as well as five significantly different personality clusters: (1) abstract, deferential, trusting, and tolerates disorder; (2) reactive and deferential; (3) reserved, abstract, serious, grounded, traditional, and self-reliant; (4) grounded; and (5) socially bold, abstracted, forthright, and open to change. Conclusions are drawn related to how these results compare with other personality studies in the literature and how these differing personality types might fit together in Christian marriage dyads.