Sources of social support,job satisfaction,and quality of life among childcare teachers

Although literature has suggested a link between social support and well-being, relatively little research has examined the association of social support with job satisfaction and quality of life for employees. This study aimed to investigate whether and how different sources of social support influenced quality of life in conjunction with job satisfaction among teachers. Two-hundred and eighty-one childcare teachers in Korea completed measures of social support, job satisfaction, and quality of life. The results revealed that while director and colleague support predicted job satisfaction, director and family support predicted quality of life after controlling for age and marital status. Furthermore, results showed that job satisfaction mediated the relationship between director support and quality of life. The findings suggest the protecting role of different sources of social support in teachers’ job experience and evaluation of life domains. Suggestions for future research and implications for improving childcare teachers’ quality of life are discussed.     

Fathers' involvement and child behavior problems in poor African American single-mother families

The present study examined the effects of nonresident fathers' involvement-measured by the frequency of fathers' contact with their children and the quality of fathers' parenting-on their children's behavior problems. Using data from a subsample of African American single and non-cohabiting mothers from the Fragile Families and Child Wellbeing study, results indicate that more frequent contact between fathers and their child and fathers' more adequate parenting were associated indirectly with fewer child behavior problems transmitted through more adequate parenting by mothers. The quality of mothers' parenting was associated positively with the quality of the mother-father relationship and with both the quality and the frequency of the fathers' contacts with their child. Policy and practice implications are discussed.     

Self‐Service Operations at Retail Stores: The Role of Inter‐Customer Interactions

Inter‐customer interactions are important to the operation of self‐services in retail settings. More specifically, when self‐service terminals are used as part of customers’ checkout processes in retail operations without the explicit involvement of retailers as the direct service providers, inter‐customer interactions become a significant managerial issue. In this article, we examine the impact of inter‐customer interactions at retail self‐service terminals on customers’ service quality perceptions and repeat purchase intentions at retail stores. We conduct a scenario‐based experimental design (N = 674) using a 2 × 2 factorial design in which inter‐customer interactions are divided into “positive” vs. “negative” and occur during the “waiting” or during the actual “transaction” stages of self‐services at a retail store. We use attribution theory to develop the hypotheses. The results demonstrate that, through their interactions, fellow customers can exert influences on a focal customer's quality perceptions and repeat purchasing intentions toward a retail store. Furthermore, these influences were impacted by how customers attribute blame or assign responsibility toward the retail store. Service operations managers should leverage these interactions by designing into self‐service settings the capacities and interfaces that are best suited for customers’ co‐production of their self‐service experiences.     

The contribution of the population of disabled people to the attainment of Europe 2020 Strategy headline targets

This study seeks to quantify the potential contribution of one of the most disadvantaged groups in Europe, namely Europe’s population of disabled people, to the attainment of the Europe 2020 Strategy targets via the monitoring of a number of indicators, at a time when, given the current economic crisis, the majority of European countries are struggling to attain these goals. The impact of changes in the situation of disabled people is simulated using micro data drawn from the 2009 European Union Statistics on Income and Living Conditions. Our results show that improving the socio-economic situation of the disabled population could be crucial for attaining Europe 2020 targets. However, future policy designs at national level will need to take into account the actual definition of disability that is employed, the heterogeneity of circumstances to be found within such a definition, and the gap between the situation of the disabled and non-disabled populations.     

Reconceptualizing Culture in Social Work Practice and Education: A Dialectic and Uniqueness Awareness Approach

ABSTRACT

This article examines the definitions and implementations of the concepts of culture and cultural competence in social work education and practice. We take a look at the history and evolution of diversity and cultural competence in the social work curriculum. This article also identifies four theories and models of cultural competence taught in social work education, and the strengths and limitations of each theory and model are discussed. A new approach to cultural competence, the Dialectic and Uniqueness Awareness Approach, considers the triadic relationship between the social worker, the client, and the interaction of both with a multiplicity of systems and experiences. Finally, the five main principles of this approach are discussed using a case example.     

Efficacy of Co-Parenting for Successful Kids: A Longitudinal Pilot Investigation

ABSTRACT

With a sample of 155 divorcing parents, this study examined the efficacy of a co-parenting program titled Co-Parenting for Successful Kids (CPSK). A prospective longitudinal cohort study was used to assess parental outcomes at multiple time points (i.e., pre-test, post-test, and three-month follow-up). Using validated scales, we measured parenting stress, parenting self-efficacy, and parental anger over time. The results indicated that the participants experienced reduced parenting stress and parental anger, and increased parenting self-efficacy after completion of the co-parenting program. Co-parenting interventions to help divorcing parents with stress management, and continuously work together collaboratively in raising their children should be encouraged.     

Environmental energy efficiency of China's regional economies: A non-oriented slacks-based measure analysis

This paper proposes two environmental energy efficiency indices, the pure energy efficiency and scale efficiency based on the slacks-based measure of efficiency in data envelopment analysis (SBM-DEA). These two indices are used to measure energy efficiency by incorporating three undesirable outputs—carbon dioxide, sulfur dioxide, and Chemical Oxygen Demand—in China's regional economies between 2001 and 2010. The empirical results show most provinces were not energy efficient, due primarily to pure energy inefficiency. There exists a regional unbalance in terms of the environmental energy efficiency. Results support the Porter hypothesis, which indicates that stricter environmental regulations can improve efficiency and encourage innovation. In addition, undesirable outputs had a significant effect on energy efficiency measurements.     

Consumer Responses to Mattel Product Recalls Posted on Online Bulletin Boards: Exploring Two Types of Emotion

Drawn from attribution theory, this article introduces two types of emotion (i.e., attribution independent and attribution dependent emotion) and explores their role in the situational crisis communication theory (SCCT) model. A content analysis of consumer responses to the Mattel product recalls posted on online bulletin boards revealed that consumers experience a range of emotions from a crisis. A regression analysis suggests that crisis responsibility is a significant predictor of anger, fear, surprise, worry, contempt, and relief, and indicates that these are attribution dependent emotions. Alert and confusion were the most frequently expressed attribution independent emotions identified in this study. In testing a revised SCCT model, a significant negative relationship was found between alert, anger, and organizational reputation. Practical and theoretical implications are discussed.     

Bayesian inference and model selection in latent class logit models with parameter constraints: an application to market segmentation

Latent class models have recently drawn considerable attention among many researchers and practitioners as a class of useful tools for capturing heterogeneity across different segments in a target market or population. In this paper, we consider a latent class logit model with parameter constraints and deal with two important issues in the latent class models--parameter estimation and selection of an appropriate number of classes--within a Bayesian framework. A simple Gibbs sampling algorithm is proposed for sample generation from the posterior distribution of unknown parameters. Using the Gibbs output, we propose a method for determining an appropriate number of the latent classes. A real-world marketing example as an application for market segmentation is provided to illustrate the proposed method.