Managing Contradiction: Stockholder and Stakeholder Views of the Firm as Paradoxical Opportunity

Stockholder and stakeholder perspectives have been positioned in the literature as being in tension, and thus a potential source of innovation and change. However, researchers have overlooked a systematic examination of this presumption in theory and in practice. This study explores the ways that stockholder and stakeholder assumptions are presented by theorists and compares these with expressions of stockholder and stakeholder perspectives used by firms in practice. We argue that theoretical entrenchment dichotomizing these perspectives has disrupted the ability of researchers to leverage this tension. While scholarship remains trapped in a vicious cycle, we also argue that firms in practice express only the acceptance dimension of a virtuous cycle. Our empirical research demonstrates that firms accept and accommodate the paradoxical tension between managing for stockholders versus balancing the interests of stakeholders. This is evidenced by strategies we identify as book‐ending, cadence, continuous and simultaneous co‐mingling, and hybridization. We find that in practice these tensions are more integrated whereas in theory they are treated as more distinct and, often, in conflict. We suggest ways in which both scholarship and practice can better leverage tension as paradoxical opportunity.     

The Permeable Border: Examining Responses to North American Integration in Video Art

Abstract

In this essay, I suggest that artistic production provides valuable insights into the nature of the Canada-US border during the late-twentieth century when significant changes were occurring to dominant understandings of Canada in relation to North America. Focusing on the medium of video art, I trace the sustained engagement of Canadian contemporary artists to respond to and comment on the move towards continental integration through free trade. I contextualize my discussion in relation to trade developments that opened Canada’s border with the US, such as the 1989 implementation of the Canada-US Free Trade Agreement. This agreement, along with the later North American Free Trade Agreement, led to increasing continental integration at the end of the twentieth century, as well as hope for hemispheric integration with the subsequent negotiations towards the Free Trade Area of the Americas. With attention to works by Lisa Steele and Kim Tomczak, Eva Manly, and Clive Robertson, I foreground cultural contributions to redefining the Canada-US borderlands. Here, I chart the artists’ intention to echo narratives of the border’s porousness and address the power dynamics between the Canadian state and its trade partners. Examining themes of cultural imperialism, colonialism, and national identity, I point to the importance of cultural production in assessing the borderlands and, more broadly, histories of free trade in North America.     

Domestic Violence Service Providers’ Needs and Perceptions of Technology: A Qualitative Study

There is growing recognition of the need to better understand the intersections between the work of domestic violence service providers and technology. Professionals who work with clients impacted by domestic violence are increasingly using technologies across different aspects of their work, including communicating with other professionals and seeking information and resources via the Internet. The current study used qualitative data from two sources—individual interviews and two focus groups—to learn about domestic violence service providers’ needs and perceptions related to technology use. The results provide insights about technologies used currently, expected benefits of future technological advances, barriers to using technology, and participants’ self-rated levels of comfort with technology.     

The social model of disability as an oppositional device

This article engages with debates about the UK Disabled People’s Movement’s ‘Big Idea’ – the social model of disability – positioning this as an ‘oppositional device’. This concept is adapted from the work of the art theorist and activist Brian Holmes, elaborated using insights from Foucault and others. The model’s primary operation is introducing contingency into the present, facilitating disabled people’s resistance-practices. We recognise, however, that the device can operate in a disciplinary manner when adopted by a machinery of government. Whilst our primary goal is to understand the character and operation of the social model, by providing a more general definition of an oppositional device as the concrete operation of technologies of power, we also propose a concept potentially useful for the analysis of the resistance-practices of activists involved in a wide variety of struggles. This concept may thus have implications for wider social and political analysis.     

Nurse safety: How is safety climate related to affect and attitude?

Occupational accidents and injuries continue to be a critical concern for nurses, given the hazardous healthcare environment. This study advances the research on workplace safety by studying the process variables (i.e. job-related negative affect (JRNA) and job satisfaction) in explaining the relationship between safety climate and various safety criteria in nurses. Based on survey data from 326 nurses, our findings suggest that psychological safety climate is negatively related to JRNA, turnover intentions, safety workarounds, and workplace hazards. In addition, structural equation modelling indicated general support for a model in which psychological safety climate influences employee strain through job attitudes, including JRNA and job satisfaction. More specifically, job attitudes were found to mediate the relationship between psychological safety climate and turnover intentions, experience of hazards, and injuries. Safety workarounds did not significantly relate to injuries. The present study contributes to the ongoing improvement of interventions aimed at mitigating nurses’ injuries by integrating job attitudes into the safety climate–safety outcome framework.     

The Attributes of Effective NGOs and the Leadership Values Associated with a Reputation for Organizational Effectiveness

Building on prior research characterizing organizational effectiveness as a social construction, this article identifies the perceived attributes of effective transnational nongovernmental organizations (NGOs) and the leadership values associated with higher reputations for organizational effectiveness. Results are based on an in‐depth, mixed‐method interview study of 152 NGO leaders located in the United States and representing all major sectors of organizational activity. Among the twenty‐nine attributes that leaders identified in peer organizations that they regarded as particularly effective, leaders stressed instantiation of sound principles or strategy, a grassroots approach, large organizational size and resources, being collaborative, singleness of focus, campaigning abilities, funding and fundraising prowess, global scope, and quality people. Furthermore, statistical analysis reveals that NGOs with leaders who value similarities with peer organizations, grassroots approaches, diversity of strategies, dedication, professionalism, and distributed organizational structures have significantly higher reputations for effectiveness.