Gaining Competitive Advantages in Higher Education: Analyzing the Gap between Expectations and Perceptions of Service Quality

The research findings have provided several implications for higher educational institutions, managers, and leaders of decision-making processes throughout the world. Service quality, customer satisfaction, and behavioral intentions are global issues that affect all organizations, large or small, profit or non-profit, global or local. We are all influenced or discouraged, satisfied or dissatisfied with positive loyalty behavioral intentions or negative complaining reactions, propelled by the level of service quality received. This revised version was published online in July 2006 with corrections to the Cover Date.     

中国内地和香港能否构成最优货币区研究--来自实证结果的分析

亚洲金融危机后 ,东亚和东南亚国家开始探讨亚洲货币合作问题 ,“亚元”也被提出并受到越来越多的关注。对于统一主权下的中国内地和香港来说 ,在这方面能否先行一步 ?尤其是随着两地经济一体化的发展 ,内地和香港会不会像欧盟那样在经济一体化条件成熟后采用单一货币呢 ?文章在最优货币区理论的基础上对内地和香港经济冲击的对称性进行研究 ,探讨人民币和港币是否有条件实现货币一体化。研究表明目前内地和香港经济冲击的对称性不够高 ,还没有满足组成最优货币区的条件 ,但是从内地和香港未来的发展方向来看 ,经济冲击的对称性将随着经济一体化程度的提高而提高 ,货币一体化的条件也将逐渐成熟。     

关于社会福利制度的深层次思考

效率和公平是社会福利的两大准则 ,整个人类历史可以说就是一个不断追求效率和公平的历史 ,而其中针对社会弱势群体进行的收入和服务保障更是一个超社会形态的课题 ,是一个关乎人类社会福利的重要问题。针对中国的实际情况 ,本文中所讨论的社会福利制度被限定在“剩余福利模式”上。在对中外社会福利制度的起源及其理论发展进行考察的基础上 ,作者指出 :社会福利的提供应是制度化的政府职责 ,它的实施不仅能有效地保护社会弱势群体 ,还有利于全社会秩序的稳定和经济增长目标的实现 ;在中国目前财政收入相对不足的情况下 ,政府应充分利用社会资源、调动社会力量、推进立法、加紧培育行业组织和非赢利社会组织 ,以达到完善社会福利制度、有效保护社会弱势群体之目的。     

用线性互补及二次规划理论分析市场均衡问题

本文讨论了一类完全竞争条件下的市场均衡问题,供给方的生产特征用线性规划模型进行刻划,市场需求函数源于一般经济意义下的模型,它是一系列相互独立的价格变量的函数．我们将此问题归结为线性互补问题,并依此讨论了均衡点的存在性．本文还讨论了一种用二次规划进行刻划的经济问题,并指出此二次规划的K－K－T条件等价于所讨论的线性互补问题．     

Energy conservation through resource-aware movement in heterogeneous mobile ad hoc networks

Energy conservation in mobile ad hoc networks is of paramount importance because most mobile nodes usually have very limited energy supply. Previous research on this issue focused on the design at the network or MAC or physical layer. In this paper, we study this problem from the new perspective of node mobility, i.e., analyzing the impact of node movement on energy conservation. In particular, armed with the inherent resource heterogeneity in mobile ad hoc networks, we propose a novel resource-aware movement strategy to make better use of some powerful nodes to achieve energy conservation. We also formulate the resource-aware movement as a NP-complete distance-constrained least-cost (DCLC) routing problem and propose an efficient heuristic solution. Extensive simulations have been used to demonstrate the effectiveness of the proposed schemes.     

上市公司经营者继任的绩效意义

经营者的继任及其继任形式对公司的市场绩效具有影响,体现在股价即时变动的信号效应和公司系统风险水平发生变更的管理效应上。本文对沪深300指数成份股公司2001-2003年的301例董事长和总经理继任事件,用事件研究方法分析了经营者继任的信号效应,用邹检验识别了经营者继任的管理效应。研究表明,经营者继任形式是影响信号效应的重要因素,而经营者继任事件导致的管理效应是普遍存在的。另外,与国外同类研究的比较表明,中外上市公司经营者继任的绩效意义既有相似之处,也有不同之处。     

美国、欧盟计算机软件相关发明的专利保护比较研究

分别从计算机软件相关发明专利保护的立法、判例法的发展和演变、专利申请审查实践准则等方面出发,对美国和欧盟计算机软件相关发明的专利保护进行了对比分析,总结出两者现行司法和审查实践中的一致和分歧,以及各自的优劣,从而获得对中国的启示。     

Managerial Involvement and Perceptions of Strategy Process

Prior academic research attests to both positive and negative effects of involvement on the process of developing strategy. On the one hand, it has been argued that involvement strengthens shared vision, increases rationality and improves adaptiveness in strategy-making. On the other hand, involvement is said to lead to intense political behaviour, increased cultural inertia and more constraints in the strategy process. The purpose of this study is to investigate the relative importance of these effects. In a survey of over 6,000 managers, we find that their reported levels of involvement are positively associated with perceptions of strategy development processes that are more rational, more focused by a shared vision, and more adaptive. In addition, involvement is negatively associated with statements describing the process as top-down, influenced by politics and slowed by internal culture. Moreover, those who are more involved tend to see business and non-business constraints as less important in determining strategy. We argue that these associations between involvement and desirable features of strategy process are important because perceptions are the basis of managerial behaviour. Thus, managers who are more involved in strategy not only see the process in a more favourable light but also act in ways that make the process more effective. The main implication of these findings is that for most organisations increasing involvement improves the strategy process.     

中国A、H股市场分割的根源分析

按照投资者的身份不同,中国的股票市场可分为A、B、H股三个市场,三个市场处于严重的分割状态,其最显著的表现就是A、B或A、H股双重上市公司股票的价差现象。本文拟以A、H双重上市股票为例,深入分析价差产生的原因,揭示中国股票市场分割产生的根源。     

市场定位战略的综合模型研究

本文构建了帮助企业界定有竞争力的定位战略的综合模型,即市场定位方法的钻石模型.本文认为,定位涉及三个关键任务:(1)准确识别目标顾客的需要并确定定位的外延或范围;(2)明确企业在定位主张中强调的顾客收益和价值;(3)制定相应的4P战略以支持定位主张.因此,市场定位需要沿着三个维度展开:(1)制定定位战略的程序;(2)在程序维度的每个具体步骤上需要完成的核心任务;(3)任务维度的每个具体举措所涉及的4P范畴.钻石模型就是整合了这三个维度的理论框架.本文对钻石模型的理论优势和对营销实务的指导作用进行了实证检验.