Performance Evaluation in Non-Governmental Organizations (NGOs): An Analysis of Evaluation Models and their Applications in Brazil

The objective of this article is to deepen the debate surrounding the practice of evaluation as performed by Brazilian NGOs. In order to accomplish this goal, we examined the results of an investigation conducted between 2007 and 2009 that had two stages: first, a national study and second, a quantitative and qualitative study made in the state of Santa Catarina. We also considered secondary sources of data from two important studies on the national level that were conducted in 2008 and 2009 by the Fonte Institute, with partnership of the Itaú Social Foundation. The results showed that most NGOs use internal rather than external evaluation and conduct evaluations focused on projects and programs. Furthermore, they used evaluation mainly to help decision making about projects. Consequently, the majority of NGOs focused their evaluations on results and were not concerned with creating spaces for self-reflection and learning.     

Quality of life and sustainability issues as seen by the population of low-income housing in the region of Campinas, Brazil

This paper presents a study on quality of life and sustainability indicators relating to site-planning parameters for low-income public housing projects in the region of Campinas, Brazil. The study is based on a post-occupancy-evaluation (POE), conducted in five housing developments. Most of these housing projects are based on a repetitive model and are devoid of urban infrastructure. Users act on their own in providing for some elements considered necessary to create an identity and community spirit. Results show that the population relates quality of life to economic factors and sustainability is associated to reduce utility bills. Houses are preferred to apartments and satisfaction with the present housing conditions is high, despite low feelings of security in the neighbourhood. This work is part of a broader study, which aims to develop design evaluation tools. Most sensitive quality of life and sustainability indicators related to site-planning should permeate these tools and establish design guidelines. The inclusion of a large number of qualitative design issues into the decision-making process and the questioning of existing standardized solutions are seen as essential means to increase local housing quality.