Cognitive and organizational ergonomics in the transition of the new integrated center of control of an oil refinery: human reliability and administration of changes

The conception of a product is closely tied to its adaptation level to the users. In this view, designers are increasingly oriented to survey the needs and features of the users. This paper aims at developing a diagnosis of employees working in high-complexity activities in a petrochemical company, in light of the physical and operating changes in the Integrated Center of Control; assessing the reception sensibility to changes; assessing the cognitive pattern of the group; and making suggestions that might eliminate or minimize the difficulties in the transition process of the change, in order to reduce the adaptation period. The field of study comprised 111 production, transfer and storage operators, forming 5 groups of desktop activities. The stages of the study followed the following flow: survey of the prescribed tasks and organizational structure; Concentrated Attention test; application of the Work and Disease Risks Inventory (ITRA, Portuguese acronym); and structured psychological interview. The ITRA results pointed to a serious cognitive cost (3.83) for all five groups, this being the largest intervention focus. The items: division of task contents (3.52), social professional relationships (2.93), quality of the physical environment (2.91), physical cost (3.24), emotional cost (2.71), freedom of expression (3.77), professional fulfillment (3.41); experience and suffering (2.75), lack of recognition (2.18) and physical injuries (2.07) were considered critical. Meanwhile, social damages (1.64) and psychological injuries (1.35) are bearable. As to the Concentrated Attention test, most workers registered average level. In the individual interviews, workers showed that larger involvement in the process of physical, organizational and operational change in the desktops and on field works was required, as well as the follow up of implementations, so as to reduce the adaptation process and prevent rework (furniture, equipment, noise, form of communication with the area and training for the changes). As a result of the findings handed to the management and returned to the workers, several actions were implemented on ergonomic non-conformities found in the analysis. It is possible to prove the importance of the insertion of cognitive and organizational ergonomics in the building projects of new facilities for high-complexity activities in petrochemical plants.     

Organizational ergonomics of occupational health methods and processes in a Brazilian oil refinery

Organizational ergonomics refers to the optimization of social technical systems, including their organizational structures, policies and processes. The relevant topics include communications, management of resources, work projects, temporal organization of work, team work, participative project, new work paradigms, cooperative work, organizational culture, network organizations and quality management (IEA, 2000). The purpose of this study was the reorganization of the methods and processes of the occupational health sector (SMS/SO - Portuguese acronym of the area) of a petrochemical company. The work involved thirty professionals: a coordinator, two occupational physicians, one cardiologist, one occupational dentist, two occupational nurses, eleven occupational health technicians, one social worker, one nutritionist, one phonoaudiologist, one ophthalmologist, one biochemist, two ergonomists, three administrative assistants, one administrator and one psychologist, during a six-month period. The methodology that was used sought to establish a cooperative alliance focused on change, transformation and acquisition of skills, reflecting directly on the attitudes and performance of the leaderships and their work teams. In addition to the feedback practice, the following supporting tools were used for the study's success: "Functional Polyvalence Matrix", "Management of Failures", 5W2H", "6M", "5 Why" and "process mapping". The intended results after the organization ergonomics restructuring process will allow the leader to help his or her team to make a diagnosis of the problems, identify options, develop strategies, establish targets and action plans, remove barriers, review contexts and implement the business management fundaments: planning, organization, management, coordination and control. The transformation possibilities allow us to consider some hypothesis: Before: Focus only on results. After: Engage collaborators to create sustainable results. Before: Operating profile. After: Tactical/strategic profile. Before: Find errors. After: Value effort and development. Before: Listen to what is being said. After: Understand what is being said. Before: Create fears of the consequences. After: Create room for risk. Before: Be the one who approves and decides. After: Be the cooperative support.     

Exact and resampling probability values for the Piccarreta nominal–ordinal index of association

Exact, resampling, and Pearson type III permutation methods are provided to compute probability values for Piccarreta's nominal–ordinal index of association. The resampling permutation method provides good approximate probability values based on the proportion of resampled test statistic values equal to or greater than the observed test statistic value.     

‘Dirt,Death and Danger? I Don't Recall Any Adverse Reaction …’: Masculinity and the Taint Management of Hospital Private Security Work

Drawing on an ethnographic narrative written by one of the authors following his resignation from a hospital private security team in Ottawa, Canada and interview data gleaned from eight security men (all former colleagues), this article explores how hospital private security officers draw on discourses of masculinity to navigate the ‘dirty’ boundaries of their work, and to preserve their alpha‐guard statuses as controlled, autonomous and authoritative subjects. We found that hospital guards manage and deflect taint status by emphasizing their resiliency, emotional detachment and enthusiasm towards morbid, disturbing and dangerous tasks. Guards who seek to challenge these components of the job may be subject to gender harassment and reprisal from other guards, senior security officials and nursing staff. Overall, these narratives call attention to the necessity of hospital training programmes, de‐briefing exercises and best‐communication practices that promote the physical and emotional well‐being of persons who engage in intensive forms of dirty work.     

‘I Was Quite Amazed’: Donor Conception and Parent–Child Relationships from the Child's Perspective

Donor conception and parent–child relationships were explored from the child's perspective. At ages 7 and 10, interview data were obtained from children in 31 donor insemination, 28 egg donation and 51 natural conception families. Children were also administered the MacArthur Story Stem Battery and a family map. Children in all family types reported close and affectionate relationships with their parents, irrespective of the lack of a genetic link between the parent and the child. Of those children who were aware of their donor conception at age 10, most demonstrated an understanding of, and had positive feelings about their donor conception.     

Disability and the anti‐obesity offensive

This paper expands a discussion begun by a fat activist in the UK disability literature to argue that fatness is a disability issue. Some ways in which fat people are oppressed by the same ideological practices and values that oppress (other) disabled people are explored. Fatness has typically been excluded from consideration by disability scholars and in this lacuna an equivalence is drawn between attitudes to fatness and psychological distress within disability studies. In conclusion, it urges discussion on theoretical perspectives of disability that embrace fatness and sees this as a prerequisite to developing strategies that enhance both disability and fat rights.     

Evidence of Big Five and Aggressive Personalities in Gait Biomechanics

Behavioral observation techniques which relate action to personality have long been neglected (Furr and Funder in Handbook of research methods in personality psychology, The Guilford Press, New York, 2007) and, when employed, often use human judges to code behavior. In the current study we used an alternative to human coding (biomechanical research techniques) to investigate how personality traits are manifest in gait. We used motion capture technology to record 29 participants walking on a treadmill at their natural speed. We analyzed their thorax and pelvis movements, as well as speed of gait. Participants completed personality questionnaires, including a Big Five measure and a trait aggression questionnaire. We found that gait related to several of our personality measures. The magnitude of upper body movement, lower body movement, and walking speed, were related to Big Five personality traits and aggression. Here, we present evidence that some gait measures can relate to Big Five and aggressive personalities. We know of no other examples of research where gait has been shown to correlate with self-reported measures of personality and suggest that more research should be conducted between largely automatic movement and personality.     

Personal resilience and identity capital among young people leaving care: enhancing identity formation and life chances through involvement in volunteering and social action

This study explored identity capital and personal resilience among care leavers and young people in care engaging in social activities through volunteering. Care leavers and young people in care are disadvantaged developmentally by lack of identity resources and an accelerated transition to independence. This study analysed material from semi-structured interviews to explore the Identity Capital Model and theories of individualisation, agentic identity development and resilience in explaining the identity resources of young people transitioning out of care. The analysis identified links between the exploration opportunities of volunteering with the development of agentic individualisation and enhanced identity capital. The findings indicate that developmental processes may be enhanced through supported and personalised volunteering opportunities to aid vulnerable young people transitioning out of care. Young people leaving care can make substantial gains particularly in social capital, personal resilience and identity capital. This study indicates that volunteering opportunities for this group of vulnerable young people may assist in compensating for the lack of resources often experienced by care leavers when transitioning to adulthood.     

Dirty Work,Dirty Resistance: Digital Warfare in the Era of Precarious Labor

This qualitative content analysis of 723 anonymous reviews of 60 Canadian food service employers, posted on RateMyEmployer.ca, explores how digital spaces publically circulate precarious workers’ resistances and management of occupational stigma. We introduce to literature on “dirty work” the concept of socioeconomic hygiene, which identifies a particular kind of social and moral order within which the positions of the subordinated are naturalized between the socially and morally “clean” and “unclean.”