‘Knows how to please a man’: studying customers to understand service work

This paper argues that sociologists interested in service work in consumer culture should pay attention to customers' understandings and accounts of their experience and participation in service encounters. It takes the market for sex as a case study and counters the neglect of customers within the study of service work by analysing customer service reviews of paid‐for sex published on a UK website, Punternet. It argues that male customers, familiar with the norms of consumer culture, assess the erotic, aesthetic and emotional labours performed by female workers to make judgements of service quality which suggests that the feminised ‘good worker’ is defined as professional when they disguise the market transaction.     

Ranked set sampling with concomitant variables

Ranked set sampling is a procedure which may be used to improve the precision of the estimator of the mean. It is useful in cases where the variable of interest is much more difficult to measure than to order. However, even if ordering is difficult, but there is an easily ranked concomitant variable available, then it may be used to “judgment order” the original variable. The amount of increase in the precision of the estimator is dependent upon the correlation between the 2 variables.     

Canadian Campus Smoking Policies: Investigating the Gap Between Intent and Outcome From a Student Perspective

Abstract

Background: Young adults remain the earliest legal target for the tobacco industry. Against this, the existence of smoking policies would appear to offer some protection to students on campus. However, little research has been conducted into the outcomes of such policies from a student perspective. Methods: The authors conducted 8 focus groups at 4 selected Canadian undergraduate campuses to investigate student perceptions and behaviors resulting from campus smoking policies. Results: Results indicated that student smoking behaviors are minimally impacted by campus smoking policies due to seriously compromised implementation and enforcement. Conclusions: These findings imply that the presence of campus smoking policies and claims of “smoke-free” campuses should not be misinterpreted as achievement and without renewed focus and adequate tobacco control infrastructure, it will remain possible for young adults to initiate and maintain tobacco smoking on campus.     

Intergroup Competition and Attitudes Toward Immigrants and Immigration: An Instrumental Model of Group Conflict

High levels of worldwide migration paired with increasingly negative attitudes toward immigrants and immigration in host countries indicate that it is crucial to gain an understanding of the bases of these attitudes. This article discusses one determinant of negative attitudes toward immigrants and immigration: perceived competition for resources. We present our instrumental model of group conflict, which suggests that competition for resources, and attempts to remove this competition, are important determinants of intergroup attitudes and behavior. We then review relevant research on perceived competition and attitudes toward immigrants and immigration. We conclude by discussing the implications of this research for attempts to alleviate tension between immigrants and members of host populations, and for our more general model of group conflict.     

Infant Auditory Sensitivity to Pure Tones and Frequency‐Modulated Tones

It has been suggested that infants respond preferentially to infant‐directed speech because their auditory sensitivity to sounds with extensive frequency modulation (FM) is better than their sensitivity to less modulated sounds. In this experiment, auditory thresholds for FM tones and for unmodulated, or pure, tones in a background of noise were measured for 4‐month‐old infants using a conditioned response procedure. The FM tones swept from 150 to 275 Hz or from 150 to 550 Hz. The frequency of the pure tone was either 275 or 550 Hz. The results showed that infants were slightly, but significantly, more sensitive to the sounds that included 550 Hz than they were to the lower frequency sounds, whether or not the sound was frequency modulated. It appears that infants could be somewhat more sensitive to infant‐directed than to adult‐directed speech, not because of FM per se, but because the fundamental frequency excursions in infant‐directed speech extend into a higher frequency range than those in adult‐directed speech.     

Specifying and facilitating family involvement in services to persons with developmental disabilities

This paper recognizes the important role of family involvement in services to people with developmental disabilities. The paper presents a conceptualization of involvement that was an outcome of a qualitative study of involvement from the perspective of family members themselves. The authors identify a framework of family involvement the composition of which incorporates four system levels (i.e. the individual, program/agency, community, society) and the five role opportunities for family members (i.e. treatment agent, planner, advocate, evaluator, and consultant/educator). Barriers to involvement are then delineated and the authors autline a process for promoting family involvement: 1) contracting for involvement; 2) developing a support system for involvement; and 3) monitoring and evaluating involvement.Presented at the Fourth Annual Conference of The Michigan Chapter, National Association of Social Workers, May 14, 1988. Grand Rapids Michigan.The writing of this paper was supported in part by a research stimulation grant awarded to the authors by Wayne State University. Portions of this article are included in an extensive research report in Epstein, I and Grasso, A. Editors,Research Utilization in Social Work, Wayne State Univesity Press, in Press.     

A Review of the Computerized Version of the Self-Directed Search

This article discusses general issues and concerns relative to the adaptation of paper-pencil assessment instruments to computerized formats. The computerized form of the Self-Directed Search is described and evaluated. Strengths and weaknesses of the SDS-CV are presented and recommendations regarding its use are discussed. In that additional research is needed regarding the reliability and validity of scores attained on the computerized SDS, we concluded that information from this version of the instrument should be interpreted cautiously. The computerized SDS, however, has the potential of becoming a useful instrument in the career counseling field.     

He Said What? Guided Cognitive Reframing About the Co‐Resident Father/Stepfather–Adolescent Relationship

We studied young adolescents' seeking out support to understand conflict with their co‐resident fathers/stepfathers, and the cognitive and affective implications of such support‐seeking, phenomena we call guided cognitive reframing. Our sample included 392 adolescents (M_age = 12.5, 52.3% female) who were either of Mexican or European ancestry and lived with their biological mothers and either a stepfather or a biological father. More frequent reframing was associated with more adaptive cognitive explanations for father/stepfather behavior. Cognitions explained the link between seeking out and feelings about the father/stepfather and self. Feelings about the self were more strongly linked to depressive symptoms than cognitions. We discuss the implications for future research on social support, coping, guided cognitive reframing, and father–child relationships.     

Religion, Meaning, and Prejudice

Links between religion and prejudice have been interpreted to suggest that religion can both reduce and exacerbate prejudice. Here, the analysis of religion as a meaning system illuminates how religion can affect intergroup attitudes. Traditional psychological perspectives on religion and prejudice are summarized, followed by a discussion of religion and prejudice in cross-cultural and cross-religious contexts, involving varying target groups. Next, we explore possible explanatory mechanisms by proposing how four levels of meaning associated with religion—cognitive, motivational, societal, and intergroup—may both promote and attenuate prejudice. Finally, additional factors that might facilitate the paradoxical coexistence of religious egalitarian intentions with prejudiced attitudes are considered, and we speculate about the potential for religious groups to reduce prejudice within their adherents.     

Relation Between Maternal Cigarette Smoking During Pregnancy and Behavioral and Physiological Measures of Autonomic Regulation in Neonates

The effects of maternal cigarette smoking during pregnancy on behavioral and physiological measures of arousal were examined in a sample of 50 neonates. After the effects of alcohol, caffeine, and maternal demographic variables were statistically controlled, regression analyses showed that maternal smoking during pregnancy was predictive of higher heart rates overall and during quiet and active sleep. Maternal smoking during pregnancy was also predictive of lower heart rate variability and an increased number of tremors and changes in behavioral state. These findings suggest that maternal cigarette smoking during pregnancy affects the regulation of spontaneous autonomic activity in neonates.