Direct and indirect conflicts at work in China and the US: A cross-cultural comparison

Abstract

Most studies on interpersonal conflict at work have been conducted in Western countries. However, cultural differences may affect how people behave towards each other, and understanding these differences may shed light on how people in culturally dissimilar countries experience stress. Using the Cross-Cultural Interpersonal Conflict Scale (CC-ICS) developed for this research, we assessed both direct (face-to-face) and indirect (negative behaviour behind someone's back) conflict at work in 166 and 204 university employees from China and the United States (US), respectively. Confirmatory factor analyses supported a three-factor structure (direct conflict, indirect conflict engaged in by oneself, and indirect conflict by others) of the CC-ICS in both countries. MANCOVA and Bonferroni-adjusted univariate tests revealed that US employees reported more indirect conflict, both by self and by others against self. Moderated regression analyses showed that country moderated the relations between interpersonal conflict and job strains. Direct conflict played a more important role in predicting US employees’ psychological strains, whereas indirect conflict played a more important role in predicting Chinese employees’ physical symptoms. Hotelling t-tests showed that in China indirect conflict by others was more strongly related to psychological strains than was direct conflict. Thus, employees’ cultural backgrounds appear to be associated with how they express conflict behaviours.     

Drinking Water as a Proportion of Total Human Exposure to Volatile N‐Nitrosamines

Some volatile N‐nitrosamines, primarily N‐nitrosodimethylamine (NDMA), are recognized as products of drinking water treatment at ng/L levels and as known carcinogens. The U.S. EPA has identified the N‐nitrosamines as contaminants being considered for regulation as a group under the Safe Drinking Water Act. Nitrosamines are common dietary components, and a major database (over 18,000 drinking water samples) has recently been created under the Unregulated Contaminant Monitoring Rule. A Monte Carlo modeling analysis in 2007 found that drinking water contributed less than 2.8% of ingested NDMA and less than 0.02% of total NDMA exposure when estimated endogenous formation was considered. Our analysis, based upon human blood concentrations, indicates that endogenous NDMA production is larger than expected. The blood‐based estimates are within the range that would be calculated from estimates based on daily urinary NDMA excretion and an estimate based on methylated guanine in DNA of lymphocytes from human volunteers. Our analysis of ingested NDMA from food and water based on Monte Carlo modeling with more complete data input shows that drinking water contributes a mean proportion of the lifetime average daily NDMA dose ranging from between 0.0002% and 0.001% for surface water systems using free chlorine or between 0.001% and 0.01% for surface water systems using chloramines. The proportions of average daily dose are higher for infants (zero to six months) than other age cohorts, with the highest mean up to 0.09% (upper 95th percentile of 0.3%).     

Implementing workforce development in health care: A conceptual framework to guide and evaluate health service reform

Abstract

The term ‘workforce development’ is increasingly popular in the health-care field. It appears to encompass a range of human and organizational development activity. However, there has been limited explication of the concept of workforce development in Australian health care at area health service levels. It is timely to develop a framework for workforce development and processes to guide any evaluation of the implementation of workforce development strategies. This paper presents a framework that has been developed through consultative processes in an area health service and an associated review of literature.     

“Every Shut Eye, Ain’t Sleep”: The Role of Racism-Related Vigilance in Racial/Ethnic Disparities in Sleep Difficulty

Although racial/ethnic disparities in health have been well characterized in biomedical, public health, and social science research, the determinants of these disparities are still not well understood. Chronic psychosocial stress related specifically to the American experience of institutional and interpersonal racial discrimination may be an important determinant of these disparities, as a growing literature in separate scientific disciplines documents the adverse health effects of stress and the greater levels of stress experienced by non-white compared to white Americans. However, the empirical literature on the importance of stress for health and health disparities specifically due to racial discrimination, using population-representative data, is still small and mixed. In this paper, we explore the association between a novel measure of racially salient chronic stress—“racism-related vigilance”—and sleep difficulty. We found that, compared to the white adults in our sample, black (but not Hispanic) adults reported greater levels of vigilance. This vigilance was positively associated with sleep difficulty to similar degrees for all racial/ethnic groups in our sample (white, black, Hispanic). Black adults reported greater levels of sleep difficulty compared to white adults. This disparity was slightly attenuated after adjustment for education and income. However, this disparity was completely attenuated after adjustment for racism-related vigilance. We found similar patterns of results for Hispanic compared to white adults, however, the disparities in sleep difficulty were smaller and not statistically significant. Because of the importance of sleep quality to health, our results suggest that the anticipation of and perseveration about racial discrimination is an important determinant of racial disparities in health.     

Rural poverty

Abstract

This paper examines rural poverty indicators arguing that governments have failed to provide the equitable access to resources needed to empower rural people to address their poverty. The paper illustrates how the decline in the fortunes of agriculture has led to a rapid disintegration of rural communities and to human rights concerns in relation to rural people. On quality of life indicators such as health and education, rural people are seriously disad-vantaged by comparison with urban Australians. Yet, the failure of governments to develop integrated rural policy frameworks that deliver equitable resources and their reliance on market forces is leading to the destruction of rural communities. For social workers, the challenge is to provide advocacy and policy leadership.     

Assessing Capacity Within a Context of Abuse or Neglect

In 2000, with the implementation of Part III of the Adult Guardianship Act: Support and Assistance for Abused and Neglected Adults, British Columbia formally recognized the need to examine issues of decisional capacity of older adults within a context of abuse or neglect. Interestingly, however, although the test of capacity was clearly laid out under this piece of legislation, the potential influence that living in a situation of abuse or neglect may have on how the person makes decisions is not explicitly addressed. Similarly, this is a missing link throughout the literature discussing decisional capacity in older adults. This gap exists despite the fact that determining the “protection” needs of someone who is being abused and/or neglected often hinges directly on that person's decisional capacity. The purpose of this article is to examine the unique aspects associated with assessing and determining capacity for older adults who are living in a situation of abuse or neglect. The specific objectives are to: (a) examine how living in a situation of abuse or neglect may influence the determination of capacity and (b) explore the implications of conducting an assessment within a potentially abusive context. The legal notion of undue influence and the psychological concept of relational connection are introduced as potentially important for considering decision making within this context.     

The experiences of grandparents who have limited or no contact with their grandchildren

Purpose of the studyThe matrilineal advantage theory suggests that paternal grandparents are more at risk of having little or no contact with their grandchildren. However, there is significant family diversity within Australia and we wished to understand the experiences of a wide range of grandparents in order to determine if the matrilineal theory can be effectively used in practice to identify those grandparents most at risk for estrangement.Design and methodsA convenience group of grandparents with little or no contact with grandchildren (n = 38) told their stories in their own words using narratives obtained through interview or writing.Results and implicationsWe found that paternal grandparents, as per the matrilineal advantage theory, were more likely to be estranged from their grandchildren when their son divorced, particularly when he was not the resident parent or when he re-partnered. However, in contrast, we found that maternal grandparents who experienced conflict in their relationship with their daughter were also at risk for estrangement. This occurred even when grandparents had previously been highly involved in the lives of their grandchildren. Some estrangements appeared to result from a cultural bias towards the nuclear family form. We argue that practitioners need not only to expand their understanding of the risk categories for estrangement, they also need to actively support parents and grandparents in creating and maintaining wider family support networks in order to improve family resilience.     

Faculty Development: The Continuing Preparation of the Social Work Education Teacher

Faculty in both class and field who are teaching students in these rapidly changing times need the opportunity to continue to enhance their learning on the job. Beyond the advancing knowledge in their own content area, faculty need to be aware of new developments in the field, content on emerging theories in social and behavioral sciences, and refinements in methods of teaching in professional education. This paper explores the need for new and renewed knowledge and various modalities for faculty development based on the experience of the faculty of one school.     

Financial Capability and Asset Building in Social Work Education: Is It “The Big Piece Missing?”

ABSTRACT

Although social workers recently have renewed the profession’s historical focus on the financial well-being of vulnerable families, they receive little professional education to prepare them for this work. This study examines the implementation and outcomes of infusing a financial capability and asset building (FCAB) curriculum in a variety of social work courses in 11 minority-serving baccalaureate colleges and universities. Analysis of in-depth interviews with 24 faculty and administrators finds that respondents believe students gained understanding and appreciation for FCAB. Faculty also reported greater confidence in teaching FCAB concepts and skills. Pre- and posttest surveys with 261 students indicate changed attitudes, confidence in helping clients with basic financial management, knowledge about financial capability, and improvement in some personal financial behaviors.