Job demands,emotional dissonance and elderly abuse: The moderating role of organizational resources

ABSTRACT

The present study focuses on elderly abuse committed by caregivers in nursing homes. It aimed at a better understanding of neglect and abusive behaviors by considering the working context and the emotional dissonance of these professionals. To achieve this goal, direct effects of emotional dissonance, job demands (workload and emotional demands) and organizational resources (high-quality relationships with the colleagues and the supervisor) on neglect and abusive behaviors were analyzed. Moreover, the moderating role of organizational resources was explored. The study was conducted among 481 nurses and healthcare assistants from different French nursing homes. Overall, results contributed to the literature by pointing out the impact of emotional dissonance and caregivers’ working context on neglect and abusive behaviors. Moreover, results highlighted the moderating effect of high-quality relationships with the colleagues and the supervisor and give rise to potential implications in preventing elderly abuse in nursing homes.     

Exploring Social Justice for Clinical Social Work Practice

This article explores social work practitioners' understanding of social justice and how understanding facilitates or impedes the pursuit of social justice within the practice field of mental health. Existing confusion and ambiguity regarding what social justice is poses a barrier to social justice pursuits. Analysis of qualitative interview data from practitioners resulted in a multidimensional conceptualization of social justice as social systems, resources, and transformative respect. Clinical social workers in the field of mental health with an enhanced understanding of social justice may be better prepared to meet the profession's social justice aims.     

Disciplining Disability under Danish Active Labour Market Policy

This article explores how caseworkers are re‐constructing disability in the Danish welfare system and disciplining themselves and clients according to the active labour policy paradigm. Combining Foucault's ideas about discipline with Maynard‐Moody and Musheno's method of interpreting street‐level bureaucrats' stories ( Foucault 1977 ; Maynard‐Moody and Musheno 2003 ), we analyze caseworkers' stories about their clients, fellow caseworkers and themselves to understand how they practice the ideology behind active labour policy. Our analysis uses Møller's (2009 ) interviews with 24 Danish caseworkers who administer social welfare and sick leave benefits based on disability as the primary eligibility criterion. We selected stories told by caseworkers that exemplify archetypes of good and bad citizens, good and bad clients, and good and bad caseworkers. Through interpretative analysis, we elucidate how caseworkers make sense of active labour policy and internalize the pressures of managerial reforms to discipline both citizens and each other.     

Coitus‐dependent contraceptives: Factors associated with effective use

The factors associated with adequate contraceptive use among university women relying on coitus‐dependent contraceptives were examined. Sixty‐nine sexually active women between the ages of 18 and 34 completed daily logs of their sexual activity, contraceptive behavior and basal body temperature over three menstrual cycles. Contraceptive use was analyzed by menstrual cycle phase and results indicated that frequency of use was significantly higher during the ovulatory phase as compared to the menstrual period. Additional findings using discriminant function analysis indicated that compared to risk takers, non‐risk takers were more likely to initiate sexual intercourse, have more orgasms, have a non‐Catholic background, be living with their partners and have been in their relationships longer. These data suggest that women in less stable relationships and with more sexual inhibitions may be more at risk of an unwanted pregnancy.     

Books and Citizenship

This article takes up the question of world history teachers’ pedagogical content knowledge by reporting on two separate but related projects. In the first, we briefly discuss an empirical investigation one of the authors conducted into the ways that pre- and in-service world history teachers think about, organize, and make meaning of separate and discrete world historical events, first for themselves and then for their students. It demonstrates the value of world history teachers making multiple connections among world historical events from the biggest to the smallest ones to construct dynamic and coherent pictures of the past for themselves and their students. In the second project, we discuss our innovative history lab, a course designed to help undergraduates enrolled in a world history course “see” the pedagogical moves their world history instructors make. We designed this pedagogical history lab to foster future teachers’ understandings of the content knowledge needed to teach world history while they are learning world history as students.     

Critical Perspectives on Hate Speech: The Centrality of ‘Dialogic Listening’

This article examines the study of listening as a cognitive process tied to memory and information processing. In examining the study of listening as a cognitive process, the authors discuss creating a theory of listening and the progress of that endeavor. Finally, they address whether or not researchers can create a theory about any concept as abstract as cognitive process or listening.     

Textual accounts,ruling action: the intersection of knowledge and power in the routine conduct of community nursing work

This paper reflects critically on nursing knowledge-based action, its increasingly scientific and text-based manifestations, and the relevance of these practices for power and powerlessness in nursing. Smith's concept of text-mediated relations of ruling (1990. 1999) provides the analytic frame to investigate how nursing case managers articulate public health services and home support for people with disabilities to specific policies, including fiscal policy. An institutional ethnography shows how a nurse's routine text-mediated assessment and exercise of professional judgement establishes a ruling relation with a client (against her intention), as he is “written up” in organizational texts. The analysis of assessment texts spells out how a local perspective is subdued to the ruling discourse. A general argument is made on the basis of this analysis: nurses participate in ruling through the textualization of their knowledge and in the process it dominates their knowing and acting. An ideological construction of nursing knowledge results. The paper suggests what this means for the profession, nurses themselves, and their clients.     

Teamarbeit und Gesundheit – Der Einfluss von Teammerkmalen auf Stressbewältigung und Gesundheit bei Un- und Angelernten

To date, research on teamwork and health is sparse. This accounts for teams with low-qualified workers in particular. In this paper a work psychological model for resource and stress management in teams and a study with teams of low-qualified workers are presented (N?=?265 in 33 teams). Results of multi-level analyses show, that team resources in the social work system and understaffing in teams as a team stressor have significant influence on collective coping and explain team differences. Further, team resources in the technical work system, i.e. the quality of teamwork design have significant influence on psychosomatic complaints. These influences go beyond the influences of socio-demographic variables and individual job stressors and job resources.     

International Perspectives on the Use of Community Treatment Orders: Implications for Mental Health Social Workers

Substantial changes to mental health law and policy have occurredthroughout the Western world during the last decade. The drifttowards control, particularly in the form of Community TreatmentOrders (CTOs), has profound implications for the role of mentalhealth social workers, yet this issue is rarely discussed inacademic literature. This paper seeks to redress this gap inknowledge by examining aspects of law, policy and practice usingthree case studies: Victoria, Australia; Ontario, Canada; andregions of the UK. The paper begins by critically reviewingselected literature on CTOs, revealing competing claims aboutefficacy and their impact upon service users¹ and practitioners.A discussion of policy and practice contexts in the three jurisdictionsis then presented and supported with a typology, to illustratecontrasts and comparisons. In their conclusions, the authorsassert that mental health social workers often have a crucialpart to play in the implementation of CTOs but that this isnot always acknowledged in law and organizational policy. Socialworkers’ roles and responsibilities need to be more explicitlyidentified in mental health law. At the same time, there shouldbe a continuing debate about how such coercive powers fit withcodes of ethics and practice standards, at national and internationallevels.