The Conceptualization and Measurement of Listening

Although far more emphasis has been placed on sending messages than upon receiving them, some researchers have focused on listening and on receiving. In this paper, the authors adopt the position that although listening, as a theoretical concept, may in some meaningful sense be real and measurable through a variety of instruments, inadequate attention has been given to the development of a consensus regarding its conceptualization. In support of this position we first review inconsistencies in current definitions of listening and then discuss problems in measurement. On the basis of our review, we conclude that considerable ambiguity exists concerning conceptualization of the listening construct, and that further investigation of measurement issues involved in the theory of the receiving component of listening should be undertaken.     

Our Pockets of Need

By the time this appears in print, a most ambitious venture into the field of social action will have been undertaken by the Victorian Branch of Social Workers' Association, in collaboration with the Victorian Council of Social Service.     

Service Learning and Community Engagement: A Comparison of Three National Contexts

One of the presumptions of a well-functioning, viable democracy is that citizens participate in the life of their communities and nation. The role of higher education in forming actively engaged citizens has long been the focus of scholarly research, but recently an active debate has emerged concerning the role of service as a third core function of institutions of higher learning. Service learning (SL), a teaching approach that extends student learning beyond the classroom, is increasingly seen as a vehicle to realize this third core function. By aligning educational objectives with community partners’ needs, community service is meant to enhance, among other objectives, reciprocal learning. Although the term and its associated activities originated in the United States (US), theoretical debates linking civic engagement and education extend far beyond the US context. Nevertheless, research on SL as a distinctive pedagogical approach remains a nascent field. A significant gap exists in the literature about what this pedagogical approach seeks to achieve (in nature and in outcomes) and how it is construed in non-western contexts. Using a comparative analysis across three widely different contexts, this article explores the extent to which these differences are merely differences in degree or whether the differences are substantive enough to demand qualitatively different models for strengthening the relationship between higher education and civil society.     

Probabilistic Modeling of the Fate of Listeria Monocytogenes in Diced Bacon During the Manufacturing Process

To assess the impact of the manufacturing process on the fate of Listeria monocytogenes, we built a generic probabilistic model intended to simulate the successive steps in the process. Contamination evolution was modeled in the appropriate units (breasts, dice, and then packaging units through the successive steps in the process). To calibrate the model, parameter values were estimated from industrial data, from the literature, and based on expert opinion. By means of simulations, the model was explored using a baseline calibration and alternative scenarios, in order to assess the impact of changes in the process and of accidental events. The results are reported as contamination distributions and as the probability that the product will be acceptable with regards to the European regulatory safety criterion. Our results are consistent with data provided by industrial partners and highlight that tumbling is a key step for the distribution of the contamination at the end of the process. Process chain models could provide an important added value for risk assessment models that basically consider only the outputs of the process in their risk mitigation strategies. Moreover, a model calibrated to correspond to a specific plant could be used to optimize surveillance.     

Perceived inequity, communal orientation and burnout: The role of helping models

A large amount of empirical evidence has shown that professional helpers who perceive inequity in their relationships with their clients experience burnout. However, in such a situation, communal orientation (a desire to give benefits in response to the perceived needs of others), has been found to buffer burnout. In the present study, this buffering effect was investigated from the perspective of helping models. French nurses ( n =60) and social workers ( n =68) completed a questionnaire designed to evaluate perceived inequity, communal orientation and burnout. The results showed that, as expected, the buffering effect of communal orientation greatly depends on the helping model. Among professionals who endorsed a medical model of helping (wherein recipients are expected to be relatively passive to get better), those high on communal orientation experienced a low level of burnout when they perceived inequity. However, among professionals with a compensatory helping model (wherein recipients are expected to be active to get better), not only had perceived imbalance no buffering effect but also it reduced personal accomplishment. It was speculated that with a medical model, a perceived imbalance in the relationships does not hinder the desire to respond to the perceived needs of others. However, within a compensatory model, a perceived imbalance probably impedes the self efficacy of professionals high in communal orientation, that is who desire to respond to the perceived needs of others.     

Clinical Profiles as a Function of Level and Type of Impulsivity in a Sample Group of At-risk and Pathological Gamblers Seeking Treatment

Level and type of impulsivity are essential variables to be taken into consideration during the initial evaluation of a pathological gambler. The aim of this study was to measure the score for 4 impulsivity-related traits (Urgency, (lack of) Premeditation, (lack of) Perseverance and Sensation seeking) in a sample group of at-risk and pathological gamblers, and to highlight any links with certain elements of clinical data. The UPPS Impulsive Behaviour Scale was administered to 84 problem gamblers seeking treatment. The severity of gambling disorders was evaluated using the diagnostic criteria of the DSM-IV. Psychiatric and addictive comorbidities were also explored. The results indicated that the score for the Urgency facet had a positive correlation with the severity of gambling disorders. It appeared that participants displayed different clinical profiles according to the level and type of impulsivity. Several of the UPPS scales were identified as risk factors for mood disorders, risk of suicide, alcohol use disorders, and Attention Deficit/Hyperactivity Disorder (ADHD). The results confirm both the complexity of the multi-dimensional concept of impulsivity and the reason why the UPPS is of interest for a more in-depth study of the subject.