Cognitive skills and leadership performance: The nine critical skills

Over the years, a growing body of evidence indicates that certain cognitive skills are a critical determinant of leader performance. In the present effort we show that application of these skills is typically founded in case-based knowledge. Subsequently, we identify nine key skills people in leadership positions employ when working with case-based knowledge to address leadership problems: 1) problem definition, 2) cause/goal analysis, 3) constraint analysis, 4) planning, 5) forecasting, 6) creative thinking, 7) idea evaluation, 8) wisdom, and 9) sensemaking/visioning. Individual and situational contingencies shaping effective application of these thinking skills is discussed. In addition, the implications of findings bearing on leader thinking skills for leader assessment and leader development are considered.     

Operational Risk in Financial Services: A Review and New Research Opportunities

We present a framework to describe and analyze operational risk in financial services from an operations management perspective, focusing in particular on process design, process management, and human behavior aspects. The financial services industry differs from other service industries in ways that affect the nature of the operational risks it is subject to. In recent decades, many books and papers have focused on operational risk in financial services; however, this literature has focused mainly on the conceptual and statistical aspects of operational risk management and not on its operational aspects. Operational risk in financial services has not received much attention from the operations management community. The framework presented here is based on the premise that operational risk in financial services can reap significant benefits from research done in the theory and practice of operations management in manufacturing industries as well as in other services industries. The objective of this study is to propose particular challenges and questions raised in the practice of operational risk management that may stimulate future research in this particular area of operations management.     

Teaching clinic lowers radiology utilization. A look at how to achieve more cost-effective imaging

Discover how an Oregon medical clinic made great strides decreasing radiology utilization after implementing a continuous quality improvement project that was embraced by physicians.     

A Comparison of Arbitration Procedures for Risk‐Averse Disputants*

We propose an arbitration model framework that generalizes many previous quantitative models of final offer arbitration, conventional arbitration, and some proposed alternatives to them. Our model allows the two disputants to be risk averse and assumes that the issue(s) in dispute can be summarized by a single quantifiable value. We compare the performance of the different arbitration procedures by analyzing the gap between the disputants' equilibrium offers and the width of the contract zone that these offers imply. Our results suggest that final offer arbitration should give results superior to those of conventional arbitration.     

外国领导是怎么炼成的

具有“个人魅力”的领导人往往能使人对其忠诚,但并不是每个社会都需要一个“个人魅力”型的领导人,在非洲和一些拉美国家,个人魅力甚至会起到负作用。在没有个人魅力的时候,只要你付出更多的努力,也能成为一名优秀的领导人。     

Regulation by disclosure: the case of internal control

In this paper we explore the use of disclosure as a regulatory tool, using as an illustration the current UK requirements regarding the disclosure of information about internal control. After discussing the broad concept of regulation by disclosure, we trace the evolution of concepts of internal control and its reporting, describing the background to the Turnbull guidance for directors on internal control reporting, the basis of current UK requirements. We then examine recent examples of internal control disclosures, identifying the range of ways in which they address the disclosure requirements and considering the possible impact of the disclosure requirements on corporate behaviour and on the audiences for disclosure. We conclude with some reflections on the disclosure life cycle. The paper contributes to the literature on disclosure by specifically considering the role of disclosure as a regulatory tool and by examining the nature of specific disclosures in an area of continuing interest, that of internal control.     

Wie gehen wissensintensive Dienstleister mit eigenen Wissenslücken um?

With the conducted Delphi study diverse alternatives could be identified which have been used by Consultants in dealing with their own unawareness. Superior strategies, which controlled the adoption of individual steps and oriented the activities in dealing with unawareness, as well as organisational regulations for dealing with unawareness, were noticeable, which could be adopted depending on the subjective perception and assessment of the present unawareness and its relevance and impacts. The detected strategies ranged from the maintenance and use of unawareness to open communication and elimination of unawareness to total ignorance and the hiding of unawareness. Concerning organisational regulations, on the one hand formal regulations and on the other hand informal regulations could be found.