Evaluating employee assistance programs. A review of methods, outcomes, and future directions

Renewed interest in assisting troubled employees has led to an upsurge in the development of employee assistance programs, coupled with demands for demonstrable effectiveness. This review examines the nature and scope of these programs, their administrative and methodological context, and the types and outcomes of evaluation studies conducted thus far. Proposals for improving future investigations through a number of different approaches and strategies are then made.     

A NOTE ON A MULTIVARIATE GENERALIZATION OF THE KRUSKAL-WALLIS TEST

Marketers are often interested in testing whether the mean vectors of multivariate distributions are equal. The test usually applied, one-way MANOVA, assumes the distributions are multinormal. Unfortunately, this assumption is not supported in many studies. As an alternative, a nonparametric multivariate one-way analysis of variance procedure is presented.