Analyzing cross-sectional and longitudinal lung-function measurements: The effects of age

The problem of interpreting lung-function measurements in industrial workers is examined. The data under discussion pertain to FEV₁ and FVC measurements in smoking and in nonsmoking groups of grain-elevator workers in British Columbia and of workers in Vancouver City Hall. Initial observations have now been enriched by longitudinal follow up data on the same groups after three and after six years. It is shown that interesting selection phenomena, favouring “fit” individuals, take place over time, with regard both to lung symptoms and lung functions. Thus cross-sectional and longitudinal studies refer to somewhat different populations. It also appears that longitudinal studies are considerably more sensitive to identifying cumulative lung damage than are corresponding cross-sectional studies. The nonlinearity of the effect of age on lung functions is noted in the longitudinal data in a number of cases, lending support to the hypothesis of association between quadratic age effect and cumulative exposure to lung insults.     

Housing as Health Capital: How Health Trajectories and Housing Paths Are Linked

This article explores the relationships between housing and health inequalities. It locates housing within a network of health resources that can either promote well-being or increase susceptibility to disease. Housing thereby contributes to the accumulation, or depletion, of the health capital of individuals and communities. Qualitative interviews in three British regions help specify the links between health capital, on the one hand, and the network of resources, environments, events, institutions, and social relations comprising the housing system, on the other. The findings show why, from a health capital/health-resources-network perspective, a segment of the housing system (owner-occupation) that generally appears therapeutic can have the opposite effect for people whose resilience is low or whose health is in decline .     

Online Customer Experience: A Review of the Business‐to‐Consumer Online Purchase Context

Customer interactions with an organization's website create opportunities for positive experiences that can lead to long‐term relationship building. The range of potential interactions is now quite diverse, including product information search, purchase transaction and/or service delivery. The domain of customer experience (CE) is well developed in the face‐to‐face context, but little attention has been paid to exploring the concept in the online context. The purpose of this paper is to provide a review of the online consumer literature in order to inform understanding of the antecedents and consequences of online customer experience (OCE) in the purchase context. The paper offers four important contributions for both academics and practitioners. First, it adds to understanding of OCE in the purchase context and, second, specifically recognizes and discusses the antecedents of OCE by drawing on existing literature relating to online consumer purchase. Third, it proposes the potential consequences of OCE and provides a framework for future testing. Finally, the paper addresses a problem of relevance to both academics and practitioners, and proposes future research and managerial implications.