Winners and Losers: Segmenting a Casino Loyalty Programme

Abstract

As the competition within the gaming industry continues to grow exponentially, casinos are using players club programmes as a key component of their marketing and loyalty programmes. This study investigates the relationships between casino players’ club programmes and its members. Through the use of data collected from a mail survey of 3,000 players’ club members, analyses were conducted to explore the impacts of these programmes on the creation of behavioural and attitudinal loyalty. The findings suggest fnr a number of loyalty programme members, these programmes have little impact on creating loyalty and their subsequent gaming behaviour.     

Screening Elders in the Emergency Department at Risk for Mistreatment: A Pilot Study

Impaired functional status is associated with risk of elder mistreatment. Screening for functional impairment in elderly patients admitted to emergency departments could be performed to identify patients at risk for elder mistreatment who might benefit from further evaluation. This study utilized a modified Identification of Seniors at Risk (ISAR) screening tool to identify the proportion of elderly at risk for mistreatment due to functional difficulties presenting to two emergency departments in southeastern Virginia, one urban, the other rural. Of a 180-patient cohort (90 per site), 82 screened positive (46%), ISAR > 2 (range 0–6), indicating nearly half of all patients enrolled are at risk for mistreatment. Patients presenting to the urban emergency departments were potentially more at risk than their rural counterparts (p < 0.01). Health care professionals, particularly in urban settings, should consider screening seniors with a simple tool to identify patients at risk of elder mistreatment.     

Mandalas as a visual research method for understanding primary care for depression

Depression is a complex problem, commonly but not always successfully managed in primary care. We know relatively little about the system of primary care for depression particularly at the level of organisations. In this paper, we describe the use of mandalas as a visual data collection method within an in-depth programme of participatory action research undertaken in six primary care organisations in Victoria, Australia. We draw on mandala images, selected and discussed by 49 multidisciplinary primary health care professionals and demonstrate how they can be employed as an effective graphic elicitation method. We conclude that mandalas offer an innovative approach for qualitative data collection for two reasons. First, they can engage busy research participants in a reflective space. Second, using the mandalas as an elicitation method generates meaningful data: it provides new insights, reveals unrecognised aspects of practice, generates new learning, gives physical form to tacit processes and enables complex information to become accessible; all within short timeframes.     

Permissive attitudes toward sexual behaviors: A clarification of theoretical explanations

Theory and research regarding permissive or nonpermissive attitudes toward sexual behaviors have contained apparent contradictions: Those maintaining that men and women differ in permissiveness rely on differential socialization theory; those maintaining that men and women share a common level of permissiveness suggest new cohort‐wide values as the explanation; and, discounting male/female differences, permissiveness has been held to vary by degree of involvement in familial or courtship processes. Questionnaire responses of 138 college students' attitudes toward seven sexual situations were analyzed by respondents' sex, class standing, attitude toward divorce, courtship status, and perception of parents' marital happiness. Results provided support for each of the theoretical explanations. Permissiveness varied by each of the independent variables and by specific sexual behaviors (e.g., premarital sexual intercourse, cohabitation, communal living, the nexus between pre‐ and extramarital sex and marital happiness, and the connection between each spouse's infidelity and divorce). Thus, simple theoretical explanations of permissiveness or its absence appear to be unwarranted. Behaviors must be specified and background variables must be taken into account.     

A Kaupapa Māori,culturally progressive,narrative review of literature on sport,ethnicity and inclusion

ABSTRACT

This Kaupapa Māori narrative review identifies themes in literature concerning sport, ethnicity and inclusion, from an indigenous ‘culturally progressive’ perspective. Scholars suggest that sport influences national identity and in Aotearoa/New Zealand, rugby is a rich site for examining such connections. Inclusiveness within sport is an expressed desire, although the academic scrutiny on this is limited. This study identifies and examines themes within literature (2008–2017), using a ‘Ngā Poutama Whetū’ culturally progressive review process, contributing nuanced understandings from the content. Results suggest that racist othering, representations and practices of ethnic minority exclusion are a reality in sport, although, locally, at least, the ‘cultural climate’ in sport strives for greater ethnic inclusivity. Conclusions suggest that current research in this domain is largely theoretical, insofar as challenges to organisations, power and privilege. However, future research should explore participants’ lived experiences at the intersections of ethnicity and inclusion in sport.     

The British are not coming!: UK higher education and the nonprofit sector

The rationale for the growth of nonprofit management education in the United States has recently been charted by O'Neill (2005). Ten years previously, the United States and the United Kingdom were at similar levels of development. By 2006 the parallel lines had been broken. Why has nonprofit management education expanded in the United States while provision of graduate education for the voluntary sector in the United Kingdom has stood still? This article explores the factors that have prevented parallel growth in education provision. It argues that the university as an institution, both in terms of its nature and its power structures, is one of those factors. It presents the story of the closing of the world's first voluntary sector course at the London School of Economics and concludes with reflection on the likely future of voluntary sector management education provision in the United Kingdom.