Formulating the mess: The role of decision aids in problem formulation

Analytic decision aids have been criticized by some practitioners for their inability to address questions of problem formulation. These aids typically begin with the assumption that a problem has been recognized and stated, and that the task of the sequential step-wise analysis process is to indicate the optimal strategy in terms of a specified choice criterion. Writers such as Ackoff, Mason & Mitroff and Raiffa have argued that this approach may lead to solving the wrong problem, particularly when applied to ill-structured, complex organizational decision problems. The purpose of this paper is to provide a more thorough understanding of the nature of problem formulation and the use of techniques for assisting decision-makers in this process. The paper attempts first to develop an understanding of the process of organizational problem formulation through the examination of current literature and research. This is seen to be a necessary prerequisite for discussing the value of decision aids for problem formulation. Second, attention is focused on aids to problem formulation. Included is discussion about the matching of problem to problem type, creativity stimulants, dialectical inquiry and devil's advocate approaches, as well as the role of formal analysis as a stimulant for a policy dialogue process. Finally, the relationships between the various approaches are examined and a synthetic model for their use in problem formulation is suggested.     

Understanding the means and objects of addiction: Technology,the internet,and gambling

This article describes how using new computer technology and the Internet for gambling can represent both the means and object of addiction. However, these technological factors do not represent the cause of addictive behavior. Given the widespread availability of computer technology and the remarkable expansion of the Internet, it is not surprising, however, that these technological advances have become associated with intemperate gambling activities. By discussing the concept of addiction and its associated social setting, neurochemistry, and gaming characteristics, this article suggests that addiction is the result of shifts in subjective experience and that new technology and the Internet can provide relatively reliable and potent contemporary vehicles for changing emotional states.Special thanks are extended to Joni Vander Bilt, Matthew Hall, and Gregory O'Donohue for their helpful comments on earlier versions of this article.     

Perceived income adequacy and selected financial management practices among families in Chile and Mexico

The purpose of this study was to explore the perceived adequacy of families' incomes and selected financial management practices (food budgetin debt, saving) in two Latin American countries. An interview survey was used to gather socioeconomic and demographic information from 537 families in Chile and Mexico. There were major differences between Chile and Mexico in the income adequacy responses and also major differences within countries between income levels. Implications of the findings for policy makers and curriculum planners who work in developing countries with inflationary conditions and income inadequacies are discussed.     

The use of constructive-developmental theory to advance the understanding of leadership

Constructive-developmental theory is a stage theory of adult development that focuses on the growth and elaboration of a person's ways of understanding the self and the world. In this article we review how the constructive-developmental frameworks of Kegan [Kegan, R. (1982). The evolving self: Problem and process in human development. Cambridge, MA: Harvard University Press], Torbert [Torbert, W. R. (1987). Managing the corporate dream: Restructuring for long-term success. Homewood, IL: Dow Jones-Irwin.], and Kohlberg [Kohlberg, L. (1969). Stage and sequence: The cognitive developmental approach to socialization. In D. Goslin (Ed.), Handbook of socialization: Theory and research. New York: Rand McNally] have been applied in the theoretical and empirical literature on leadership and management. Although the literature has produced a number of propositions, the notion that a leader's order of development should impact his or her leadership effectiveness or managerial performance has generated the most research. We found mixed support for this proposition as well as a number of limitations in the research in general. To have a greater impact on the leadership field, constructive-developmental theory needs to generate more robust research, to link more clearly with on-going streams of leadership research, and to explore the contribution of aspects of the theory beyond individual order of development.     

The changing sociological construct of the family

Recent attempts to announce the death of the family as a useful analytical category for sociologists are rebutted as being premature. The tendency to view household relations as family relations or, indeed, couple or gender relations as family relations seems to have arisen in the early 1970s. Earlier attempts to construct an empirically grounded analysis of family relationships have been curiously neglected. An account of one family on the Isle of Sheppey in Kent provides some illustrative ethnography on both the positive uses of family members-particularly siblings - and on the way the social boundaries of this family are constructed by its members. It is argued that the family is best understood as a system of relationships that change over time. There is a curious lack of systematic ethnography of contemporary family relationships so that what is taught to students as the sociology of the family may be widely at variance with their own personal experience. This may be partly a result of relying too much on random surveys of households at the expense of detailed explorations of existing patterns of social relationships and social meanings. Developing theoretical arguments on the basis of inadequate or inappropriate ethnography is evidently a dangerous and misleading exercise.