Measuring operational excellence: an operational excellence profitability (OEP) approach

The pursuit of operational excellence in the manufacturing industry is at rise but its measurement still lacks of appropriate indicators to determine its financial benefits. The ambiguity is due to the impact arisen from manufacturing fluctuations such as price and cost, production mix and direct and indirect parameters variations. Manufacturing fluctuations distort the cost benefit of operational excellence. This paper, therefore, proposes the OEP (Operational Excellence Profitability) indicators to isolate the impact of manufacturing fluctuation and distinctly identify the payback of operational excellence strategies and initiatives through cost benefits of achieving higher efficiency and yield. The paper presents the conceptual and mathematical development of the proposed OEP indicators and the formulas used for their calculation. Hypothetical and industrial-based investigations and applications of the OEP indicators are conducted for their validation. The results obtained from the hypothetical exercise and industrial case suggest that OEP indicators can provide an effective cost-benefit analysis of operational excellence. This would contribute in providing manufacturing organizations with more complete information regarding the performance of their processes, which will allow their directors and managers to take better decisions related to the management and improvement of their processes.     

In search of message design best practices: The Silver Anvil Award winners archive

We investigated specific award-winning public relations efforts to derive best practices that bridge industry practices with academic research and pedagogy. The data for this project were the winning entries for the annual Public Relations Society of America's (PRSA) Silver Anvil Award, which is considered the top award recognizing excellence in public relations. We found, however, that the archive of award winners does not provide sufficiently definitive information about what defines any public relations discourse genre or why any genre as used is “excellent.” This archival research provides us with a key rationale for employing rhetorical, narrative, and linguistic theories prospectively to guide public relations message design and planning, theories which hitherto have been used to judge campaigns post hoc or retrospectively.     

Technische Softwaredokumentation unter ?konomischen Gesichtspunkten – Ein formal-deduktiver Ansatz

Only a very low priority seems to be given to software documentation. For example, about 80% of the software systems in production worldwide are badly documented. In contrast empirical studies confirm that an adequate technical documentation reduces the error rate of subsequent changes during software maintenance. This leads to the question about the optimal scale of investment in technical documentation in any software project. In research, this decision problem has been largely neglected. Since underlying cause-effect relationships may be empirically hard to detect, this paper proposes a new deductive approach, which compares the present value of payments for the documentation and bug fixing. The basis of this model is the phenomenon of error propagation from one component to adjacent components through its dependencies. As a result the following hypothesis can be inferred: It is always beneficial to document too much rather than comparatively too little even for an arbitrarily low quality of documentation and for any required rate of interest. This hypothesis shows robustness even against some changes in assumptions.     

Falsificationism is not just ‘potential’ falsifiability,but requires ‘actual’ falsification: Social psychology,critical rationalism,and progress in science

Based on an analysis of ten popular introductions to social psychology, we will show that Karl Popper's philosophy of ‘critical rationalism’ so far has had little to no traceable influence on the epistemology and practice of social psychology. If Popper is quoted or mentioned in the textbooks at all, the guiding principle of ‘falsificationism’ is reduced to a mere ‘falsifiability’ and some central elements of critical rationalism are left out – those that are incompatible with positivism and inductivism. Echoing earlier attempts to introduce Popper to social psychology by Paul Meehl and Tom Pettigrew, we will argue that a discussing Popper's ideas in more depth could help social psychology to move forward in view of the ‘crisis of confidence’ (Pashler and Wagenmakers, 2012) that has emerged recently in view of the ‘Stapel affair’ and the reports of failures to replicate social psychological experiments in high‐powered replication attempts.     

Child Aware Practice in Adult Social Services: A Scoping Review

The development of “child aware” practice is about the capacity and capability of adult health and social service providers to identify and respond to the needs of children. A scoping review of the literature considered five adult adversities associated with family stress and reduced parenting capacity: mental illness, alcohol and substance abuse, homelessness, intellectual disability, and domestic violence. Although there are specific needs for children pertaining to particular adversities, there was substantial commonality of potential effects. These included emotional and psychological difficulties, physical and mental health problems, academic difficulties, language delays, peer difficulties, stigma, trauma reactions, loss and grief, instability, and social exclusion. How children react to difficulties in their family depends upon various protective factors, a child's frame of reference, and other dynamics within the family that can offset risks. The findings aim to inform policy, program development, and practice in adult social services, enhancing their responsiveness to children.     

Playground Accessibility and Neighbourhood Social Interaction Among Parents

While the positive association between social interaction and access to green space is well accepted, little research has sought to understand the role of children??s playgrounds in facilitating social interaction within a community. Playgrounds are spaces designed to facilitate play and the interaction of children, but may also be important places of interaction between parents. In this paper we examine how access to playground spaces is related to social interaction between parents. We use two measures of accessibility (1) walking distance to the closest playground and (2) playground service area, a measure of the number of potential users of a playground based on population density. We use generalized estimating equations, an extension of generalized linear models, to control for the confounding effects of socio-economic status (income, education), neighbourhood dynamics (neighbourhood location, years in neighbourhood) and free time (daily outdoor activity, marital status, number of children) on the independent relationship between social interaction and access to playground spaces. Our results suggest that while accessibility to playgrounds is associated with social interaction among parents, the direction of the effect is opposite to existing literature on green space and social interaction; parents with low accessibility to playgrounds are more likely to interact socially with their neighbours than parents with high accessibility. Our results suggest a pattern of spatial behaviour in which the burden of poor access to some resources may actually encourage greater neighbourhood engagement. Future research studying the relationship between health and green space may benefit from studying the specific role of playground spaces.