Evaluating Application Service Provisioning Using System Dynamics Methodology

Despite the hype surrounding the value‐added potential of e‐business for contemporary firms, the recent technology downturn was marked by poor customer satisfaction from investment in e‐business initiatives. An apparent mismatch between customer expectations and vendor offerings suggested a lack of appropriate methods and techniques for evaluating e‐business. This article draws from a longitudinal research study on the deployment, hosting and integration of application service provisioning (ASP), an e‐business model targeted mainly at small and medium‐sized businesses (SMBs). Using system dynamics as a methodology that addresses the inherent complexity of the ASP model, the article demonstrates how a series of complex inter‐relationships between key performance indicators (KPIs) will impact the business value for customers from ASP vendor products and services. The lessons from this research will be particularly relevant for existing and future ASP vendors and customers.     

Public and private employment over the business cycle: A ratchet theory of government growth

Previous researchers have attempted to explain the growth in the size of government over time. Some have observed a “ratchet” effect and have attributed these observed jumps in the relative size of government to ideological shifts in response to severe crises. We explain these observed ratchets as the consequence of asymmetries in the response of government employment to the business cycle. A public-choice oriented model of the employment response to the cycle is developed and applied to state and local government employment data. The data confirm the presence of ratchet effects that correspond to the business cycle. Moreover, virtually all of the growth in the ratio of state and local government employment to private employment has occurred during recessions. The authors greatly appreciate the extensive comments of Randall 0. Holcombe and the late Richard McHugh on an earlier draft of this paper. Don Bellantés work on this paper was aided by a grant from the John M. Olin Institute for Employment Practice and Policy.     

Does 'hardiness' predict adaptation to shiftwork?

This longitudinal study examined whether the dimensions of hardiness (commitment, control and challenge) predicted psychological symptoms and dissatisfaction with shiftwork, and whether or not the relationships identified were confounded with neuroticism and extraversion. Female nurses were studied during their first 15 months of shiftwork. Thirty-six nurses worked on a 2-shift (day and evening) schedule throughout and 66 transferred from the 2-shift schedule to a 3-shift (day, evening and night) schedule after 6 months. Hardiness, neuroticism, extraversion and symptoms were measured before the respondents began shiftwork (Stage 1). Symptoms and dissatisfaction were measured after 6 months (Stage 2) and 15 months (Stage 3). Multiple regressions indicated that the hardiness dimensions did not predict dissatisfaction at Stages 2 or 3, or symptoms at Stage 3. They also failed to buffer the effect of night-work on symptoms. However, commitment did predict symptoms at Stages 1 and 2 and challenge predicted symptoms at Stage 2. Although these effects were confounded with neuroticism, commitment showed weak evidence of independent prediction. In general, hardiness was a very poor predictor of shiftwork tolerance.     

Becoming an American and Liking It as Functions of Social Distance and Severity of Initiation

This paper examines the effects of social distance among a sample of immigrants in the process of becoming United States citizens. Using the Bogardus Social Distance Scale, a positive relationship was found between the degree of social distance and the likelihood of becoming a citizen. Social distance also serves as an important indicator of severity of initiation; the findings suggest that severity of initiation had a positive influence on reported satisfaction with life in America for those who became U. S. citizens. For those who did not become citizens, however, social distance had an inverse affect on satisfaction.     

REPATRIATION OF DEBT IN THE EURO CRISIS

With the beginning of the Euro Crisis, the long‐standing trend of European financial integration reversed. Investors unwound cross‐border positions of debt obligations and increased holdings of locally issued debt. In other words, debt obligations were repatriated. We use data on bank portfolios to document three new empirical regularities of the financial disintegration: (i) repatriation affected mainly debt of crisis countries; (ii) repatriation affected mainly public debt; (iii) the public debt of crisis countries that was not repatriated was reallocated to large and politically influential countries within the Euro area. We read these results in light of standard theories of cross‐border portfolio allocation and argue that the sum of these patterns constitutes evidence for the secondary market theory of public debt.     

To live an ordinary life: resource needs and additional costs for people with a physical impairment

Disabled people face increased risks of living in poverty largely due to lower incomes and extra resource requirements compared to non-disabled people. This study incorporated the social model of disability with an economic approach to costing to estimate the additional costs required by people with a physical impairment to achieve an adequate standard of living in New Zealand. Budgets estimating the additional equipment, modifications, transport, support and time required to achieve an adequate standard of living were developed and validated through focus groups with community members. The findings suggest that reducing barriers involves substantial costs ranging from NZ$645–$2,348 per week.     

Workplace Flexibility Practices and Corporate Performance: Evidence from the British Private Sector

This paper investigates the relationship between workplace flexibility practices (WFPs) and corporate performance using data from the British Workplace Employment Relations Survey 2004. Disaggregating WFPs into numerical, functional and cost aspects enables the analysis of their relationships to an objective measure of corporate performance, namely workplace financial turnover. Furthermore separate analyses are presented for different types of workplace: differentiated by workforce size; ownership; age; wage level; and unionization. Results show that different types of workplaces need to pay attention to the mix of WFPs they adopt. We find that certain cost WFPs (profit‐related pay, merit pay and payment‐by‐results) have strong positive relationships with corporate performance. However, training delivers mixed corporate performance results, while the extent of job autonomy and the proportion of part‐time employees in a workplace have an inverse association with corporate performance. Given the limited existing research examining disaggregated measures of WFPs and objectively measured corporate performance, this paper offers useful insights for firms, policy makers and the overall economy.