Managing knowledge in the healthcare sector. A review

Over the past decade, knowledge management (KM), as a concept and a set of practices, has penetrated into the fabric of organizational and managerial processes in the healthcare sector, which has been the site of numerous innovative KM practices. As a result scholars from a range of academic (and non‐academic) fields have begun to document how KM is conceived and practised in health care, what the recurrent issues are and how they can be addressed. The purpose of this paper is to review the current literature on KM concepts, policies and practices in the healthcare sector. Based on the analysis of the most relevant contributions in the last six years, three overarching themes that have occupied the interests of authors are identified and discussed: the nature of knowing in the healthcare sector, the type of KM tools and initiatives that are suitable for the healthcare sector, and the barriers and enablers to the take up of KM practices. The paper concludes with some considerations on what the literature tells us about the state of the art and the future of KM in this important sector of Western economies.     

SONS VERSUS DAUGHTERS:

This study argues for the incorporation of sex composition of offspring in the study of parental values and attitudes. Using a sample of mothers of pre-school aged children residing in two cities in Indiana, we examine the consequences of sex composition on two important parental views on socialization. We find that as the relative number of sons versus daughters increases, mothers believe "children always suffer when both parents work outside of the home" and "the most importnat thing for children to learn is to obey their parents." These findings suggest that generalized views on parenting are developed through maternal experiences in the family and, in turn, these experiences are shaped by the sex composition of progeny.     

Parents' searches for child care and the design of information services

This article reports selected findings from a study of the process by which urban parents search for child care. Analyses of interview data indicate that (a) parents used informal sources of information to a considerably greater extent than formal sources, (b) the general pattern was to begin the search with relatives and close friends and gradually move out to more peripheral ties, (c) there does not appear to be an effective informal system of neighbors or community persons who matched parents with child care providers, and (d) there was no single or several sources that were outstanding in effectiveness for a large proportion of parents. The article sets forth implications of these data for the design of child care information and referral services in urban settings.     

The Changing Conditions of Social Work Research

Summary This paper seeks to make a contribution to the current debateabout the changing nature and purpose of social work research.It identifies several approaches to social work research evidentin the UK and further afield and, in particular, examines differentways of engaging with research participants in the researchprocess. The changing role and relations of research arisingfrom the use of more inclusive practices are then considered;first in terms of the relevance of research for practice, andsecondly, in relation to knowledge claims in the developmentof social work theory and practice. With the ever-growing developmentsin information and communication technologies, where Westernideas and initiatives continue to dominate in relation to bothmodels of social work and research approaches, an argument ismade for dialogue throughout the research process, the centralityof negotiating skills and reflexivity, and a more creative useof conventional research skills. Dialogue, in the form outlinedhere, provides a means of encouraging a ‘connectedness’between research, practice and theory, at all levels—theparticular location where the research takes place, the widernational context and the international or global stage.     

A social identity framework of American hip-hop cultural performance

The sociocognitive processes of marginalized-group social identity negotiation within a wider hegemonic sociocultural context can appear counterintuitive. Employing social identity theory to extend our understanding of the tension between racial and economic group-based identities, the mutations of three notable hip-hop referents serve as case studies that illuminate a framework of the intra- and intergroup relations facilitated by hip-hop's cultural performance within a racialized society.     

A comparison of spreadsheet users with different levels of experience

How do experienced spreadsheet users compare to inexperienced ones, and what light can this comparison shed on spreadsheet best practices? This is the question we address in this paper, using the results from a survey of nearly 1600 respondents. This survey was completed by a wide range of spreadsheet users and focused on their significant characteristics and practices. We were interested in their training, experience, collaboration, and quality control methods. We also examined the number of spreadsheet functions they used regularly, the manner in which they created spreadsheets, and the types of tests they used to check results. We compared two subgroups corresponding to two extremes with respect to their self-reported level of experience and skill. Each subgroup was represented by roughly 10% of the total respondents. Our results suggest that there is a substantial difference between these groups, not only in their personal backgrounds and the corporate setting within which they work, but also in their individual spreadsheet skills and practices. We find that the most experienced subgroup exhibits many desirable characteristics and practices.