A Retrospective Look at Production and Operations Management Articles on New Product Development

We present a retrospective look at the articles on New Product Development that appeared in the first 50 issues of Production and Operations Management (POM). We discuss some of the strengths and weaknesses of this POM literature stream. This article is not intended to be a literature review or an exhaustive review of the articles. Rather, we seek to identify new opportunities for rigorous and relevant research, research that has the potential of differentiating and enhancing POM within the Operations Management literature.     

Could mild hypoxia impair pilot decision making in emergencies?

The decreased pressure in the cabin of a pressurised aircraft (typically equivalent to ~8000 ft) reduces the oxygen level so that the blood oxygen saturation of all occupants falls from >97% (normoxia) at sea-level to below 92% (mild hypoxia). Although exposure to mild hypoxia does not affect well-learned cognitive and motor performance of aircrew, it has been proposed that it can affect the performance of some complex cognitive performance tasks involving multiple demands typical of emergency tasks that may have to be performed by pilots. In order to simulate some of these complex cognitive demands, 25 student volunteers participated in an experiment which assessed performance of complex logical reasoning and and multiple memory tasks before and after 2 hours of exposure to normoxia and mild hypoxia. Performance for the more difficult components of the complex reasoning task, especially involving conflict decisions, were marginally significantly degraded by mild hypoxia. Since the effects were only marginally significant future studies should investigate the effects of mild hypoxia on more subtle complex decision-making tasks.     

Are our Frontline Clinicians Equipped with the Ability and Confidence to Address Child Abuse and Neglect?

Previous studies have suggested that child abuse and neglect (CAN) is under recognised and under reported. Our aims were to examine and compare child protection (CP) knowledge, confidence and practice of frontline clinicians in general practice and hospital settings in South Western Sydney (SWS). We surveyed doctors and nurses in general practice and in the emergency department (ED) in a district in SWS using a validated questionnaire. Of the 113 responses, 62 were general practitioners (GPs), 9 practice nurses, 26 ED nurses and 16 ED doctors. The confidence level with identifying CAN was moderate, with a significant difference between groups. The majority (59%) had made previous CP reports, few suspected but decided not to report; reporting rates differed significantly. A majority (80%) reported some CP training; of the 22 with no training, 21 were GPs and practice nurses. Of those reporting some training, more than 70 per cent of ED nurses, GPs and practice nurses felt their training was inadequate, compared with 19 per cent of ED doctors. There are significant differences in confidence and practice between frontline clinicians in primary care and ED. Targeted CP training should be provided for all frontline clinicians with particular emphasis on primary care GPs. Copyright © 2011 John Wiley & Sons, Ltd.

‘We surveyed doctors and nurses in general practice and in the emergency department’

‘There are significant differences in confidence and practice between front‐line clinicians in primary care and ED’

Citing Literature

Number of times cited: 12

• Lauren E. Lines, Alison E. Hutton and Julian Grant , Integrative review: nurses' roles and experiences in keeping children safe , Journal of Advanced Nursing , 73 , 2 , (302-322) , (2016) . Wiley Online Library
• Emma Barrett, Suzanne Denieffe, Michael Bergin and Martina Gooney , An exploration of paediatric nurses’ views of caring for infants who have suffered nonaccidental injury , Journal of Clinical Nursing , 26 , 15-16 , (2274-2285) , (2017) . Wiley Online Library
• Louise Everitt, Caroline Homer and Jennifer Fenwick , Working with Vulnerable Pregnant Women Who Are At Risk of Having their Babies Removed by the Child Protection Agency in New South Wales, Australia , Child Abuse Review , 26 , 5 , (351-363) , (2016) . Wiley Online Library
• Stephanie Zielinski, Heather A. Paradis, Pamela Herendeen and Paula Barbel , The Identification of Psychosocial Risk Factors Associated With Child Neglect Using the WE-CARE Screening Tool in a High-Risk Population , Journal of Pediatric Health Care , 31 , 4 , (470) , (2017) . Crossref
• Rick Hood, Jayne Price, Daniele Sartori, Daryl Maisey, Jessica Johnson and Zoe Clark , Collaborating across the threshold: The development of interprofessional expertise in child safeguarding , Journal of Interprofessional Care , 31 , 6 , (705) , (2017) . Crossref
• Tara Flemington, Cathrine Fowler, Quang Nhat Tran and Jennifer Fraser , Clinician Response to Child Abuse Presentations in the Vietnamese Hospital Emergency Setting , Journal of Interpersonal Violence , (088626051771322) , (2017) . Crossref
• Simeon J.A. Visscher and Henk F. van Stel , Variation in prevention of child maltreatment by Dutch child healthcare professionals , Child Abuse & Neglect , 70 , (264) , (2017) . Crossref
• Tara Flemington and Jennifer Fraser , Building workforce capacity to detect and respond to child abuse and neglect cases: A training intervention for staff working in emergency settings in Vietnam , International Emergency Nursing , 34 , (29) , (2017) . Crossref
• Annerley Bates , The Impact of Limited Organisational and Community Resources on Novice Child Protection Workers: A Queensland Example , Child Abuse Review , 24 , 6 , (452-462) , (2013) . Wiley Online Library
• Shanti Raman, Michelle Maiese, Katrina Hurley and David Greenfield , Addressing the Clinical Burden of Child Physical Abuse and Neglect in a Large Metropolitan Region: Improving the Evidence-Base , Social Sciences , 3 , 4 , (771) , (2014) . Crossref
• Peter Sidebotham , Culpability, Vulnerability, Agency and Potential: Exploring our Attitudes to Victims and Perpetrators of Abuse , Child Abuse Review , 22 , 3 , (151-154) , (2013) . Wiley Online Library
• , Perspectives of Neglect , Child Abuse Review , 21 , 2 , (77-80) , (2012) . Wiley Online Library

Volume 21 , Issue 2 March/April 2012

Pages 114-130     

INTEGRATED COMPONENT AND SUPPLIER SELECTION FOR A PRODUCT FAMILY

This paper examines the reduction in complexity of a product family through product design. By leveraging the commonalities among products in a family, the decision support methodology presented in the paper helps choose components and suppliers that minimize the sum of design, procurement, and usage costs. The problem of integrated component and supplier selection is conceptualized and formulated as an integer-programming model. Analysis of the model yields two properties, complete and continuous replacement, which form the basis of a heuristic procedure. Computational tests show that the heuristic provides results close to the optimal solution and can be used for selecting components and suppliers. Application of the model to an industrial problem is discussed.     

Contracting in a Supply Chain with Stochastic Demand and Substitute Products

Retailers often stock competing products from multiple manufacturers. When the retailer stocks out of a particular item, customers who prefer the item are likely, with some probability, to switch to a substitute product from another manufacturer at the same store. In such an event, a “lost sale” for the manufacturer is not a “lost sale” for the retailer. This exacerbates differences in manufacturer's and retailer's stockout costs for the item. Such differences in stockout cost influence the optimal contract between the manufacturer and the retailer and also impose agency costs on the channel. Such contracts, in turn, determine equilibrium inventory levels and fill rates. We study these issues in a single‐period supply chain, consisting of a manufacturer and a retailer, under three different scenarios (when the two firms are integrated into a single entity, when the retailer makes stocking decisions, and when the manufacturer makes stocking decisions). We compare, and present a methodology for comparing, stocking quantities, manufacturer efforts, and supply chain profits across different scenarios. We find that VMI performs better when manufacturer effort is a substantial driver of consumer demand and when consumers are unlikely to substitute to another brand in case of a stockout. On the other hand, if non‐contractible manufacturer effort is unimportant, or when substitution is significant, VMI can exacerbate, rather than mitigate, channel inefficiencies, and can perform worse than traditional Retailer Managed Inventory.     

Exploitation Strategy and Performance of Contract Manufacturing Exporters: The Mediating Roles of Exploration Strategy and Marketing Capability

Contract manufacturing exporters (CMEs) receive a meagre share of global value chain returns, primarily because of the mundane and exploitative nature of the activities they perform in their dependency relationships with lead firms. We posit that CMEs can enhance their performance by capitalizing on their exploitation strategy. Exploitation strategy triggers exploration strategy which requires building marketing capabilities for enhanced performance. Based on data from 154 Vietnamese CMEs, we find significant indirect only mediation effects of: 1) exploration strategy between exploitation strategy and export performance; and 2) marketing capability between exploration strategy and export performance. Further, we find significant indirect only serial mediation of exploration strategy and marketing capability between exploitation strategy and export performance. The findings are also supported and contextualized based on illustrative quotes from face to face semi-structured interviews with senior managers of 10 Vietnamese CMEs. The findings suggest that CMEs' that consciously capitalize on the exploitation strategy by seeking exploration opportunities while building their marketing capability exhibit enhanced performance.     

Team Dispersion,Information Technology,and Project Performance

The impact of information technology (IT) on the performance of distributed projects is not well understood. Although prior research has documented that dispersion among project teams has an adverse effect on project performance, the role of IT as an enabler of communication to bridge the spatial distance among team members in distributed networks has not been empirically studied. We focus on the role of IT as a moderator of the relationship between team dispersion and project performance using projects as the unit of analysis. We find that IT mitigates the negative effect of team dispersion on project performance, especially in high information volume projects. Our central contribution is the development of an empirically tested model to improve the understanding of the operational impact of IT as a vehicle to bridge spatial dispersion among distributed teams that are engaged in knowledge‐intensive work.     

Distributing a Product Line in a Decentralized Supply Chain

Although there is a rich literature on single product distribution in decentralized supply chains, the incentive problems that arise in distributing a product line have largely not been investigated. In practice, most manufacturers distribute a line of products with different features and qualities and not just a single product. Consider a manufacturer who distributes a product line through competing downstream retailers. In this setting, we investigate how and why the retailers' price and inventory decisions deviate from the centrally optimal decisions. Due to substitution between different product variants, as well as between different retailers, the incentive problems associated with distributing a product line are more complicated than that of distributing a single product. We characterize retailers' incentive distortions under a residual‐claimancy contract, and construct contracts that achieve channel coordination. We show that retail price floors or inventory buybacks, appropriately tailored to each product variant, are among the contracts that can achieve coordination. Using numerical simulations, we demonstrate how the optimal contract terms (such as wholesale prices and buyback prices) for each variant are influenced by the parameters of an underlying consumer choice model.     

Calibration Approach-based Product Estimator of Finite Population Total with Subsampling of Nonrespondents under Single and Two-phase Sampling

Hansen and Hurwitz (1946) technique–based estimator of population total is proposed using the calibration approach under the assumption that the auxiliary variable is negatively correlated with the study variable. The variance estimation is also considered. The two-phase sampling case is also explored. The theoretical results are demonstrated through empirical studies using both generated and real population data. The proposed estimator of population total outperforms the existing estimators in terms of the criteria of relative bias and relative root mean square error.