Communicating Geographical Risks in Crisis Management: The Need for Research

In any crisis, there is a great deal of uncertainty, often geographical uncertainty or, more precisely, spatiotemporal uncertainty. Examples include the spread of contamination from an industrial accident, drifting volcanic ash, and the path of a hurricane. Estimating spatiotemporal probabilities is usually a difficult task, but that is not our primary concern. Rather, we ask how analysts can communicate spatiotemporal uncertainty to those handling the crisis. We comment on the somewhat limited literature on the representation of spatial uncertainty on maps. We note that many cognitive issues arise and that the potential for confusion is high. We note that in the early stages of handling a crisis, the uncertainties involved may be deep, i.e., difficult or impossible to quantify in the time available. In such circumstance, we suggest the idea of presenting multiple scenarios.     

From design to operations: a process management life-cycle performance measurement system for Public-Private Partnerships

Public–Private Partnerships (PPPs) have become a critical vehicle for delivering infrastructure worldwide. Yet, the use of such a procurement strategy has received considerable criticism, as they have been prone to experiencing time/cost overruns and during their operation poorly managed. A key issue contributing to the poor performance of PPPs is the paucity of an effective and comprehensive performance measurement system. There has been a tendency for the performance of PPPs to be measured based on their ex-post criteria of time, cost and quality. Such criteria do not accommodate the complexities and lifecycle of an asset. In addressing this problem, the methodology of sequential triangulation is used to develop and examine the effectiveness of a ‘Process Management Life Cycle Performance Measurement System’. The research provides public authorities and private-sector entities embarking on PPPs with a robust mechanism to effectively measure, control and manage their projects’ life cycle performances, ensuring the assets are ‘future proofed’.     

Risk of Legionellosis in residential areas around farms irrigating with municipal wastewater

The conservation of freshwater is of both global and national importance, and in the United States, agriculture is one of the largest consumers of this resource. Reduction of the strain farming puts on local surface or groundwater is vital for ensuring resilience in the face of climate change, and one possible option is to irrigate with a combination of freshwater and reclaimed water from municipal wastewater treatment facilities. However, this wastewater can contain pathogens that are harmful to human health, such as Legionella pneumophila, which is a bacterium that can survive aerosolization and airborne transportation and cause severe pneumonia when inhaled. To assess an individual adult's risk of infection with L. pneumophila from a single exposure to agricultural spray irrigation, a quantitative microbial risk assessment was conducted for a scenario of spray irrigation in central Illinois, for the growing seasons in 2017, 2018, and 2019. The assessment found that the mean risk of infection for a single exposure exceeded the safety threshold of 10^–6 infections/exposure up to 1 km from a low-pressure irrigator and up to 2 km from a high-pressure irrigator, although no median risk exceeded the threshold for any distance or irrigator pressure. These findings suggest that spray irrigation with treated municipal wastewater could be a viable option for reducing freshwater consumption in Midwest farming, as long as irrigation on windy days is avoided and close proximity to the active irrigator is limited.     

Improving performance in a contracted physician network

Health care organizations face significant performance challenges. Achieving desired results requires the highest level of partnership with independent physicians. Tufts Health Plan invited medical directors of its affiliated groups to participate in a leadership development process to improve clinical, service, and business performance. The design included performance review, gap analysis, priority setting, improvement work plans, and defining the optimum practice culture. Medical directors practiced core leadership capabilities, including building a shared context, getting physician buy-in, and managing outliers. The peer learning environment has been sustained in redesigned medical directors' meetings. There has been significant performance improvement in several practices and enhanced relations between the health plan and medical directors.     

The green leaves of love: Japanese romantic heroines,authentic femininity,and dialect1

How is ‘authentic’ linguistic femininity in Japan manifested in popular texts? We analyze the dialogue of female characters in Wakaba, a 2005 Japanese drama set in two very different parts of ‘regional’ Japan – Miyazaki and Kobe. Through this analysis, we examine two contradictory discourses circulated through popular media. The first is that linguistic femininity is based in Standard Japanese – a surprisingly persistent ideology despite a current trend to examine cases in which language ideology and practice do not match. Other studies reflect another dominant discourse, that of the ‘authentic’ dialect speaker, who expresses local alignment by using dialect forms outside the bounds of ideologically modern linguistic forms. The tension between acting linguistically feminine and ‘authentically’ local raises some interesting questions for Japanese language and gender studies, including studies of gendered representations: are women who are speakers of regional dialects authentically ‘feminine’? Can they be? Do some dialects express femininity better than others?     

Ethical dilemmas in a professional service context

This paper reports on the results of action research exploring the kinds of ethical problems that confront employees in the professional services industry. Data were collected from a single firm via participant observation methods at eight locations across the country. Issues raised included service delivery, responses to life threatening situations, marketing, client relationships, client entertaining, bribery, billings, as well as intra-firm issues such as support for professional judgments in the field, employee health and safety, and compensation. The paper concludes with an assessment of the utility of the approach taken by the firm, the generalizability of the issues beyond the single case setting, as well as an assessment of the managerial issues related to fostering and sustaining an ethical environment within a business organization.