The association between job skill discretion, decision authority and burnout

This paper reports on the relationship between dimensions of control (skill discretion and decision authority) and burnout (emotional exhaustion, depersonalization, and reduced personal accomplishment) among 164 human service workers. It examines the differential influence of job demands, control (skill discretion and decision authority) and social support (supervisor, co-workers, others) on each burnout dimension. Then it examines the moderating effects of higher skill discretion, higher decision authority, and higher social support on burnout. Low skill discretion was found to be associated with high emotional exhaustion and depersonalization and low personal accomplishment. The effects of decision authority were not statistically significant. High job demands were associated with high emotional exhaustion only. Social support (supervisor, co-worker, and others) was not associated with burnout when demographic variables and job characteristics were controlled for. Neither dimension of control moderated the impact of high job demands on burnout. Social support did not moderate the impact of high demands, low skill discretion, or low decision authority on any burnout dimension. The full model explained 44% of the variance in emotional exhaustion, 25% in depersonalization, and 42% in personal accomplishment. Despite its limitations, the study suggests that the Job Demand-Control model may provide a useful theoretical foundation for the study of burnout, but that the control dimensions need to be evaluated independently since they appear to be differentially related to the burnout dimensions.     

Seeing poor children: Three artists' views

This essay explores representations of poverty in art. In so doing, the visual arts are offered as a supplement to traditional textual studies of poverty. The depiction of poor children in particular is rare before the modern period, and reasons for this are explored. Significant literary and artistic treatments of children in poverty, which begin to appear in the 19th century, are considered in the context of philosophical, political, and economic developments of the time. The New York painter of street children J. G. Brown represents Victorian era painters of poor children in that he distanced himself and his images from reality. More involved in the lives of the poor was the early 20th-century German printmaker Ka¨the Kollwitz, who steered away from the impetus to abstraction of that period in favor of an emotionally charged, politicized, activist approach which focused on the topic of children in misery. Finally, the use of photographs to document poor children is briefly summarized to set the stage for a consideration of the work of Wendy Ewald. This artist's novel approach of giving poor children the means to depict themselves and their own world breaks down the barrier between artist and subject and unifies them in a common purpose.     

Higher Education's Role in the Dialogue on Race

The university is a logical locus for discussionof the role race has played in our society. Perhaps noAmerican institution is more committed to free andopen dialogue than the university. Higher educationcan thus provide a context for the recognition ofissues as well as a forum for the resolution ofinitiatives. To date, however, university attempts atdiversity training have often imbued recipients withself-consciousness, usurping the unity implicit in theword `university' and evoking an even greater tendencytoward separatism. The university's traditional questfor truth has been subverted by a subtle and pervasivesense that some views are more correct than others,that openness is dangerous, and that some issues mighteven be taboo. At best, such an approach to diversityleads to a fragile stalemate among self-containedenclaves. By championing President Clinton's call fora dialogue on race, the university can restore itselfas an institution that puts honesty above all else.Not only is there a resonant rationale for theuniversity's central responsibility in this debate,but there is also a pedagogical means by which itsrole can be realized. This paper proposes a model forethnic dialogue relevant to either a text-based orissues-based class. Borrowing from pedagogy developedin professional schools, we believe that the tenets ofthe `case method' can create a climate conducive tothe substantive scrutiny of race, ethnicity, andprejudice in general. We argue that this dialogueshould not be a mere add-on to college life, butintegrated into existing curricula in the socialsciences, literature, and history. Heated debate canthen occur without anger, and race/ethnicity can bediscussed without fear of recrimination.Paradoxically, the very expression of ethnicity may bethe catalyst that eventually moves multiculturalismtoward interculturalism – where differences are nolonger articulated, measurable or even discernible.     

Innovations to Make Markets More Inclusive for the Poor

Market failures, government failures and some of the characteristics of both the poor and business actors as well as their environment can act as barriers preventing the poor from participating more actively in markets, both as consumers and as producers. Private actors ‐ including for‐profit and not‐for‐profit entities, often in partnership with the public sector ‐ have been able to mitigate some of these constraints through innovations that have helped to make markets more inclusive for the poor, enabling them not just to gain access, but also to participate in ways that enhance their economic empowerment and human development. This article identifies the strategies and innovations used and devises a possible typology for them.     

Criteria for Welfare: Needs or Earnings?

The Report of the Poverty Commission followed Australian practice and recommended that payments to pensioners and beneficiaries be based on their needs. Two other recent reports, the Woodhouse Report on compensation for accidents and sickness, and the Hancock Report on National Superannuation, suggest an entirely different set of criteria—earnings and earnings-related contributions. It is argued that the latter proposals would discriminate inequitably between different groups of beneficiaries and that Australia should continue on a needs basis moving forward to a guaranteed minimum income scheme.     

A note on social capital and network content

As a guide to selecting name generators for social capital research, I use network data on a probability sample of heterogeneous senior managers to describe how they sort relations into kinds, and how the kinds vary in contributing to social capital. Managers sort relations on two dimensions of strength - intimacy (especially close versus distant) versus activity (frequent contact with new acquaintances versus rare contact with old friends) - and with respect to two contents - personal discussion (confiding and socializing relations) versus corporate authority (the formal authority of the boss and informal authority of essential buy-in). Comparing name generators for their construct validity as indicators of social capital, I compute network constraint from different kinds of relations, and correlate constraint with early promotion. The correlation is strong for the network of personal relations, zero for the network of authority relations, and strongest for personal and authority relations together. I close with research design recommendations for selecting name generators.