Is the Audience the Message? A Note on LBJ's Vietnam Statements

Do politicians still tailor their messages for specific audiences,or has mass media coverage led them to homogenize their messages?Contentanalysis of 77 of Lyndon B. Johnson's public statements aboutVietnam showed that, depending on the audience, he did varythe content—which suggests that to some extentthe audienceis the message.     

A Simple Estimator of Error Correlation in Non-parametric Regression Models

Abstract.  It is well known that major strength of non-parametric regression function estimation breaks down when correlated errors exist in the data. Positively (negatively) correlated errors tend to produce undersmoothing (oversmoothing). Several remedies have been proposed in the context of bandwidth selection problem, but they are hard to implement without prior knowledge of error correlations. In this paper we propose a simple estimator of error correlation which is ready to implement and reports a reasonably good performance.     

边缘? 中心?──试论陈大为诗作之“中国”

陈大为的诗笔不断出入历史与当下、中国与南洋、台湾与南洋等多重现实与想象纠缠的空间,以之来建构其叙事美学。此处试图针对陈大为诗中的"中国"符号,再探所谓中心/边缘的意识归属,试着从太简化的文化母国/离散文学的二元对立跳脱出来,观察其书写位置的流动性。     

On the Contingent Valuation of Safety and the Safety of Contingent Valuation: Part 2 - The CV/SG "Chained" Approach

This article reports the results of a study aimed at estimating a willingness-to-pay based value of statistical life for road risks using a multi-stage approach which involves "chaining together" responses to contingent valuation and standard gamble questions.The rationale for employing a multi-stage approach is to break the wealth/risk of death trade-off down into a number of conceptually manageable steps, thereby trying to attenuate the various biases that appear to be pervasive in responses to more direct contingent valuation questions in the health and safety field.     

EMPLOYEE DEVELOPMENT: AN EXAMINATION OF SERVICE STRATEGY IN A HIGH‐CONTACT SERVICE ENVIRONMENT

A critical component of service strategy in high‐contact environments is service encounter management. Effective service encounters are a result of the quality of employee development, including systems for work and job design, training and development, and attention to employee well being. Results of empirical analysis indicate that service strategies reflecting the dimensions of employee development drive employee outcomes such as productivity and satisfaction. Employee outcomes are significantly associated with customer satisfaction, but only some linkages to financial performance are significant. This study illustrates the importance of employee development in service strategy design for managing service encounters in high contact service environments.