Global sports and patriot games: Rugby union and national identity in a united sporting kingdom since 1945

Richard Caplan and John Perrer (eds.), Europe's New Nationalism: States and Minorities in Conflict (New York: Oxford University Press, 1996). Pp.xi + 241. £30 (hardback); £13.99 (paperback). ISBN 0 19 509148 5 and 509149 3

Tom Nairn, Faces of Nationalism: Janus Revisited (London: Verso, 1997). Pp.x + 246. £35 (hardback); £12 (paperback). ISBN 1 85984 823 0 and 194 5

Camille Guerin‐Gonzales and Carl Strikwerda (eds.), The Politics of Immigrant Workers: Labor Activism and Migration in the World Economy since 1830 (New York: Holmes &; Meier, 1998). Pp.xi + 366. $20. ISBN 0 8419 1298 X

Karen Fog Olwig (ed.), Small Islands, Large Questions: Society, Culture and Resistance in the Post‐Emancipation Caribbean (London: Frank Cass, 1995). Pp.191. £30 (hardback); £17.50 (paperback). IBSN 0 7146 5476 and 4225 8

Mary Chamberlain (ed.), Caribbean Migration: Globalised Identities (London and New York: Routledge, 1998). Pp.xii + 267. ISBN 0 415 16580 6

Frank Füredi, The Silent War: Imperialism and the Changing Perception of Race. Pp.282. £45 (hardback); £14.95 (paperback). ISBN 0 7453 1303 5 and 1308 6

Paul J. Smith (ed.), Human Smuggling: Chinese Migrant Trafficking and the Challenge to America's Immigration Tradition (Washington, DC: Center for Strategic and International Studies, 1997). Pp.xv +207. $21.95. ISBN 0 89206 291 6

Daniel Chirot and Anthony Reid (eds.), Essential Outsiders: Chinese and Jews in the Modern Transformation of Southeast Asia and Central Europe (Seattle, WA and London: University of Washington Press, 1997). Pp.vii + 335. US$25 (paperback). ISBN 0 295 97613 6

Mordechai Rozin, The Rich and the Poor: Jewish Philanthropy and Social Control in Nineteenth‐Century London (Brighton: Sussex Academic Press, 1999). Pp.xii + 268. £45 (hardback). ISBN 1 898723 79 6

Judith Laikin Elkin, The Jews of Latin America (New York/London: Holmes &; Meier, 1998). Pp.xv + 339. £12. 95 (paperback). ISBN 0 84191369 2

Ignacio Klich and Jeffrey Lesser (eds.), Arab and Jewish Immigrants in Latin America: Images and Realities (London: Frank Cass, 1998). Pp.xiv + 264. £32.50/$47.50 (hardback); £16.60/$22.50 (paperback). ISBN 0 7146 4873 6 and 4412 9

Robin Gwynn, The Huguenots of London (Brighton and Portland, OR: Alpha Press, 1998). Pp.viii + 67. £7.95 (paperback). ISBN 1 898595 24 0

Alec G. Hargreaves and Mark McKinney (eds.), Post‐Colonial Cultures in France (London and New York: Routledge, 1997). Pp.xv + 299. £45 (hardback); £15.99 (paperback). ISBN 0 415 14487 6 and 14488 4

Roger Bartlett and Karen Schönwälder (eds.), The German lands and Eastern Europe. Essays on the History of Their Social, Cultural and Political Relations (Studies in Russia and East Europe) (London: Macmillan/SSEES, 1999). Pp.x + 288. £47.50. (hardback). ISBN 0 333 72086 5

Donald M. MacRaild, Irish Migrants in Modern Britain, 1750–1922 (Basingstoke: Macmillan Press, 1999). Pp.x + 230 £40 (hardback); £13.99 (paperback). ISBN 0 333 67761 7 and 67762 5

Thomas Kenneally, The Great Shame: A Story of the Irish in the Old World and the New (London: Chatto &; Windus, 1999). Pp.xiii + 732. £25 (hardback). ISBN 1 85619 788 3

R.J. Scally, The End of Hidden Ireland: Rebellion, Famine and Emigration (Oxford: Oxford University Press, 1995). Pp.266. £13.99 (paperback). ISBN 0 19 510659 8

Jill Blee, The Pines Hold Their Secrets (Victoria, Australia: Indra, 1998). Pp.283. NP (paperback). ISBN 0 9587718 8 X

Jan Critchett, Untold Stories: Memories and Lives of Victorian Kooris (Melbourne: Melbourne University Press, 1998). Pp.xxi + 283. NP. ISBN 0 522 84818 4

James G. Hollandsworth, Jr., The Louisiana Native Guards: The Black Military Experience During the Civil War (Baton Rouge, LA and London: Louisiana State University Press, 1997). Pp.140 + xiv. £23.95/$24.95. ISBN 0 8071 1939 3

Geoffrey Self, The Hiawatha Man: The Life and Work of Samuel Coleridge‐Taylor (Aldershot: Scolar Press, 1995: USA contact Ashgate, Brookfield, VT). Pp.326. £39.50. ISBN 0 085967 983 7

Brian Dyde, The Empty Sleeve: The Story of the West India Regiments of the British Army (London and Antigua: Hansib Caribbean, 1997). Pp.283. £11.95 (paperback). ISBN 976 8163 09 7

Philip Towle, Enforced Disarmament: From the Napoleonic Campaigns to the Gulf War (Oxford: Clarendon Press, 1997). Pp.x + 268. £35 (hardback). ISBN 0 19 820636 4     

Policy tenure under the U.S. National Flood Insurance Program (NFIP)

In the United States, insurance against flood hazard (inland flooding or storm surge from hurricanes) has been provided mainly through the National Flood Insurance Program (NFIP) since 1968. The NFIP covers $1.23 trillion of assets today. This article provides the first analysis of flood insurance tenure ever undertaken: that is, the number of years that people keep their flood insurance policy before letting it lapse. Our analysis of the entire portfolio of the NFIP over the period 2001-2009 reveals that the median tenure of new policies during that time is between two and four years; it is also relatively stable over time and levels of flood hazard. Prior flood experience can affect tenure: people who have experienced small flood claims tend to hold onto their insurance longer; people who have experienced large flood claims tend to let their insurance lapse sooner. To overcome the policy and governance challenges posed by homeowners' inadequate insurance coverage, we discuss policy recommendations that include for banks and government-sponsored enterprises (GSEs) strengthening their requirements and the introduction of multiyear flood insurance contracts attached to the property, both of which are likely to provide more coverage stability and encourage investments in risk-reduction measures.     

Risk Communication,Public Engagement,and Climate Change: A Role for Emotions

This article discusses the potential role that emotions might play in enticing a lifestyle that diminishes climate change. Climate change is an important challenge for society. There is a growing consensus that climate change is due to our behavior, but few people are willing to significantly adapt their lifestyle. Empirical studies show that people lack a sense of urgency: they experience climate change as a problem that affects people in distant places and in a far future. Several scholars have claimed that emotions might be a necessary tool in communication about climate change. This article sketches a theoretical framework that supports this hypothesis, drawing on insights from the ethics of risk and the philosophy of emotions. It has been shown by various scholars that emotions are important determinants in risk perception. However, emotions are generally considered to be irrational states and are hence excluded from communication and political decision making about risky technologies and climate change, or they are used instrumentally to create support for a position. However, the literature on the ethics of risk shows that the dominant, technocratic approach to risk misses the normative‐ethical dimension that is inherent to decisions about acceptable risk. Emotion research shows that emotions are necessary for practical and moral decision making. These insights can be applied to communication about climate change. Emotions are necessary for understanding the moral impact of the risks of climate change, and they also paradigmatically provide for motivation. Emotions might be the missing link in effective communication about climate change.     

Leistung, Unsicherbeit und Ohnmacht

The European research project SIREN analysed subjective perceptions and interpretations of changes in working life and their interrelation with political orientations. This article presents the results of the qualitative part of the research in Austria. The findings lead to a better understanding of the appeal to various population groups of rightwing populism and allow an empirical scrutiny of related theses. In particular, the contribution describes, by way of a typology, the variety of reasons as to why people take on authoritarian-exclusivist orientations and accept right-wing populist political propositions. The core question is how subjective perceptions and interpretations of socioeconomic change are transformed into political subjectivity.     

Ursula Hornung, Sedef Gümen, Sabine Weilandt (Hrsg.): Zwischen Emanzipationsvision und Gesellschaftskritik. (Re) Konstruktionen der Geschlechterordnung (Forum Frauenforschung, Schriftenreihe der Sektion Frauenforschung in der Deutschen Gesellschaft für Soziologie, Band 14)

Ohne Zusammenfassung     

Interface management research in supplier–customer relationships: findings from a citation analysis of international literature

Currently, the terms interface and interface management in the context of interorganisational relationships between suppliers and customers are under intensive discussion. Central issues are the emphasis placed upon the coordination of activities at business interfaces, and the conviction that the concept can make business operations more efficient and thus more effective. That interface management in supplier–customer relationships is discussed in various academic disciplines and characterized by various thematic approaches makes this field complex. Thus the first goal of this article is to investigate the state of interface research, identifying select topics that promise further significant research in the field of interface management in supplier–customer relationships. In addition, based upon a comprehensive citation analysis of 176 journal articles or 4,654 references, the publication development, the important players and the most important academic journals in interface management research in supplier–customer relationships will be briefly presented. Finally, five clusters in interface management research that provide a framework for additional research activities are, based on a co-citation analysis, defined and briefly analysed.     

Thematic elements underlying the delivery of services in high-contact public service encounters

Earlier research alludes to the fact that enhanced information and systems (IS/IT) functionalities coupled with a lower degree of interaction with customers, the so-called zero- touch, real- time, self-service enhance services engagement. In this article, utilising a series of thematic elements drawn from two exploratory case studies, the authors suggest that the real enhancement of service delivery and increase in customer satisfaction, especially in frontline public service encounters, are not necessarily achieved through infusions of IS/IT, but from the adoption of a service philosophy which allows such organisations to de-emphasise IS/IT and instead focus on significant organisational factors in the area of enhanced human interaction.     

Associations between overtime and psychological health in high and low reward jobs

This study focused on the relationship between overtime and psychological health in high and low reward jobs, and in jobs with high and low external pressure to work overtime. Data were collected for 535 full-time employees of the Dutch Postal Service. In general, overtime was associated with negative work-home interference and negative home-work interference. Split-sample logistic regression analyses showed that employees reporting low rewards had elevated risks of burnout, negative work-home interference and slow recovery. In addition, the combination of overtime and low rewards was associated with negative home-work interference. A second analysis was conducted separately for employees who reported overtime in order to study the effects of external pressure to work overtime. In this subgroup, low rewards were associated with elevated risks of health complaints, emotional exhaustion and negative home-work interference. Moreover, employees who reported overtime and a high pressure to work overtime in combination with low rewards had elevated risks of poor recovery, cynicism, and negative work-home interference. The results suggest that even a limited number of hours of involuntary overtime is associated with adverse mental health, but only in low reward situations.     

Das „Achieve Coaching Model“®" Ein systematischer Ansatz für größere Wirksamkeit im Executive Coaching

The ?Achieve Coaching Model“®. A systematic approach to greater effectiveness in executive coaching The article describes some of the results of an international best practice study that aimed to identify what successful coaches do to achieve consistent tangible coaching results. The analysis of the primary and secondary data resulted in a new coaching model, that has received international recognition and proved to be successful and valuable in practice — the Achieve Coaching Model®. The article describes the seven steps of the model, underpins it with information from the study and the authors international coaching practice and concrete behaviours of coaches that yielded continuously positive results in a coaching setting.     

An Initiators' Perspective on the Continuity of Citizens' Initiatives in Rural Areas

Against the backdrop of depopulation and the shift toward Big Society, citizens' initiatives in rural areas are believed to be able to mitigate the decline of service provision in rural regions. Consequently, this mitigation requires the continuity of such initiatives. However, so far, we lack an initiators' perspective on the relevance of this continuity and the factors influencing it. From a theoretical standpoint, continuity of citizens' initiatives can be understood at three levels: the participant, group, and initiative levels. Based on empirical data obtained from 157 questionnaires distributed to a variety of initiatives, and using regression analysis, the focus of this paper is twofold. First, how and at which level the initiators understand continuity of an initiative is considered. Second, factors influencing the expected continuity of an initiative are researched. The results reveal that continuity differs from merely being successful and is influenced by other factors as well. Furthermore, continuity on the initiative level—the realization of a certain goal—is most prominent in analyzing expected continuity. In conclusion, we explore the roles that citizens' initiatives can be expected to play in service provision and which levels of continuity align with these expectations.