Social Media(tion) and the Reshaping of Public/Private Boundaries in Employment Relations

Tensions surrounding social media in the employment relationship are increasingly evident in the media, public rhetoric, and courts and employment tribunals. Yet the underlying causes and dimensions of these tensions have remained largely unexplored. This article firstly reviews the available literature addressing social media and employment, outlining three primary sources of contestation: profiling, disparaging posts and blogs, and private use of social media during work time. In each area, the key dynamics and underlying concerns of the central actors involved are identified. The article then seeks to canvas explanations for these forms of contestation associated with social media at work. It is argued that the architecture of social media disrupts traditional relations in organisational life by driving employer and employee actions that (re)shape and (re)constitute the boundaries between public and private spheres. Although employers and employees are using the same social technologies, their respective concerns about and points of entry to these technologies, in contrast to traditional manifestations of conflict and resistance, are asymmetric. The article concludes with a representational summary of the relative legitimacy of concerns for organisational actors and outlines areas for future research.     

Restaurant Revenue Management at Chevys: Determining the Best Table Mix

Revenue management has been used in a variety of industries and generally takes the form of managing demand by manipulating length of customer usage and price. Supply mix is rarely considered, although it can have considerable impact on revenue. In this research, we focused on developing an optimal supply mix, specifically on determining the supply mix that would maximize revenue. We used data from a Chevys restaurant, part of a large chain of Mexican restaurants, in conjunction with a simulation model to evaluate and enumerate all possible supply (table) mixes. Compared to the restaurant's existing table mix, the optimal mix is capable of handling a 30% increase in customer volume without increasing waiting times beyond their original levels. While our study was in a restaurant context, the results of this research are applicable to other service businesses.     

Toward an agency-centered iterative approach to social movement repression

There is a significant amount of research that analyzes the consequences of repression on social movement mobilization. Yet most studies do not examine the strategic agency of protesters, who can avoid, minimize, or transform punitive sanctions. In this article, I call for an agency-centered approach that highlights the iterative dynamics between protesters and agents of repression, emphasizing that the consequences of repression are largely shaped by activists' responses. Reviewing the literature on this topic, I summarize common methods of repression used by both the state and private citizens—such as information gathering, planting provocateurs, legal harassment, and direct violence. I also discuss movement counter-methods for muting the impact of repression, which include tactical shifts, decentralized organizational structures, and obstructing surveillance technologies, among others. While researchers have documented typical methods of social control, we must also capture protesters' tool kit of strategic responses that enable movements to persist during periods of repression.     

Learning about restoration of urban ecosystems: a case study integrating public participation,stormwater management,and ecological research

Restoration of ecosystem functions in urban environments is made challenging by 1) a public that often lacks understanding of ecological principles, 2) inadequate evidence of the effectiveness of restoration practices, and 3) difficulty integrating social and biophysical factors in studies of urban ecosystems. This paper describes a case study in which potential solutions to these challenges were explored. We facilitated collaborative learning through public participation in the design and implementation of an urban riparian buffer along a headwater stream in a neighborhood park, a process that was informed by ecological research. Learning outcomes were evaluated using surveys and qualitative assessment of discussion. Results indicated that participants’ knowledge about water quality problems associated with urbanization, stormwater, and nonpoint-source pollution increased, familiarity with stormwater management practices increased, and perceptions about the importance of stream ecosystem functions changed. In-stream monitoring of sediment delivery, as well as direct measurements of buffer infiltration capacity, provided early evidence of buffer effectiveness in prevention of sediment inputs to the stream and absorption of runoff from surrounding surfaces. This study provides a useful model for integration of collaborative learning through participation, ecological restoration, and ecological research in an urban setting. Elements deemed essential to success of this model included an opportunity for dialog focused on a specific natural feature, sustained interaction between participants and researchers, opportunities for hands-on participation by urban residents, and flexibility in restoration practice installation.     

Resource use of rural low-income families caring for children with disabilities

The Personal Responsibility Work Opportunity Reconciliation Act, Pub.L. 104-193 (PRWORA) was passed creating the Temporary Assistance to Needy Families (TANF) program. Since the passage of PRWORA, many families were able to leave the welfare rolls while those remaining on welfare were likely composed of families facing barriers to leaving, such as caring for children with disabilities. This project addresses the gaps in knowledge regarding low-income families caring for children with disabilities by conducting qualitative research investigating the resources used by these families to find and keep employment and child care. The study used a sample from a research project entitled ‘Rural Families Speak’ and examined the data of 26 families caring for children with disabilities. Analysis resulted in policy recommendations for increasing the efficacy of the programs designed to help these families.     

Statistical inference for vector measures of inequality and poverty

In this paper, we consider methods of inference for vector measures of inequality and poverty. These vector measures may consist of several different scalar measures of inequality or poverty in a single dimension, several scalar measures of poverty which use different poverty lines, or several scalar measures of inequality or poverty in different dimensions. Our proposed methods are illustrated with a Monte Carlo simulation and two empirical examples utilizing Canadian household data.     

Integration Between Business Planning and Information Systems Planning: Validating a Stage Hypothesis

This paper proposes and empirically validates a stages of growth model for the evolution of Information Systems Planning (ISP). A questionnaire survey of senior IS executives is used to gather information pertaining to the stages of growth model, which includes measurement of the nature and level of integration between business planning (BP) and ISP. The del test is used to validate empirically benchmark variables for each stage of BP-ISP integration. The results support the stages of growth model of BP-ISP integration and the benchmark variables are generally found to be successful in predicting the stage of integration.     

Text and Data Mining: Searching for Buried Treasures

The focus of this edition of “The Balance Point” is text and data mining (TDM). The column editor invited Professor Michelle Alexopoulos from the University of Toronto to coauthor the column. Alexopoulos has completed several major TDM projects and gained considerable knowledge and expertise in the field. The authors conclude that TDM is an important research tool for most disciplines and is growing in importance. As such, libraries and librarians will need to develop new services and partnerships to meet the changing research needs of their constituencies.     

Infusing research integrity principles and practices into a regional master's degree-intensive university: a case study

The need for institutions of higher education to advance research and scholarly integrity across graduate degree programs involves a strong commitment from each institution to develop a comprehensive approach for promoting responsible conduct of research (RCR). In response to this need, one master's-intensive regional university implemented a three-tier model project (focusing, developing, and evaluating/sustaining) for infusing research integrity principles and practices while promoting RCR. Components of the model and implementation strategies are presented as a case study analysis. Implications of the model for promoting the RCR are projected relative to graduate programs focused on applied research.     

The Role of Non‐profit Organizations in the Mixed Economy of Welfare‐to‐Work in the UK and Australia

This article charts the development of welfare‐to‐work policies and compares and contrasts the traditions of delivery in the UK and Australia. We find that in the UK, employment services and social security benefit administration have been dominated by the central state, traditionally affording a key role to civil servants as direct delivery agents. However, in federal Australia, mixed economies of welfare‐to‐work operate in the different states, there is a far greater role for social services and non‐profit organizations are firmly established as key providers of frontline employment services. Since the late 1990s, UK welfare reforms have been gradually following the Australian lead in contracting non‐state actors as delivery agents. As this trend seems set to continue and intensify, we examine the Australian experience in order to reflect on the role of non‐profits in policy reform.