Administrative Buy-in for User Participation in Managing Social Services

Abstract

This paper reports the findings of a study conducted in Hong Kong on the value position of the social service providers regarding user participation in service management. Using a survey instrument to collect data from 642 service providers in an elderly service organization, the study explored whether or not the value position had an effect on the views of the service providers on the structural set-up for user participation, and whether the value position of the professional staff was significantly different from that of the non-professional staff. Exploratory factor analyses (EFA), confirmatory factor analyses (CFA) and structural equation modeling (SEM) were applied in the analysis. The findings identify that administrative buy-in needed to support shared decision-making with the welfare service users has not been achieved in the studied organization, owing to the absence of value commitment to the user participation cause. As the professional staff was more supportive of values favoring user participation, the paper calls for an acculturation process that would be stimulated and led by professionals to develop a participatory culture. The paper also recommends conducting similar study on a larger scale and qualitative inquiry into factors influencing the formation of values about user participation in future research.     

Learning-by-doing in an ambiguous environment

How well do revealed ambiguity preferences predict how people choose to seek new information about uncertain events? In an economics experiment, we apply a new instrument to measure ambiguity preferences, and in a later session observe to what extent the measure predicts the choice to receive costly information in a learning-by-doing game. Ambiguity averse subjects are more willing to pay to receive information, while risk averse subjects are not. Holding ambiguity preferences constant, risk averse subjects tend to perform worse than risk loving subjects. The returns to experimentation, especially for ambiguity averse subjects, suggest a not-well studied but important role that ambiguity preferences play in decision-making under uncertainty.     

Studying University as Social Systems Using the Viable System Model: mApp and Semantic Web Technologies at the Industrial University of Santander†

The purpose of this paper is to build on Systemic and Organizational Cybernetics (OC) through the Beer's Viable System Model (VSM) in order to study university analyzing them as social systems. A representation of the self-assessment process is provided through a model that allows university decision markers to diagnose or design information systems for self-evaluation process of graduate programs. The developed systemic framework could offer practical guidelines for decision makers in public or private universities in applying the concepts of organizational and systemic cybernetics in order to strengthen the viability of postgraduate programs and to perform processes for self-evaluation in collective decisions. This research also presents a case study carried out at the Industrial University of Santander, in Bucaramanga, Colombia. This article is an original attempt to fill the conceptual and practical gap on Organizational Cybernetics, existing in the design of self-assessment models graduate programs. Another contribution is the introduction of a Viable System Model of the higher education system in Colombia through the Organizational Cybernetics.     

Inclusive Innovations Through Social and Solidarity Economy Initiatives: A Process Analysis of a Peruvian Case Study

This paper seeks to explain the process by which an innovative social and solidarity economy initiative allowed a marginalized population that had no say in development activities to meet certain urgent needs and bring about sustainable social and institutional change. The article looks at the case of a solid waste management program initiated by a group of residents and structured around a third sector organization in Cerro el Pino, a hillside slum located in the La Victoria District of Lima, Peru. We analyze this project through a processual model that focuses on three dimensions: context, process, and consequences. The results highlight the role of social and human capital and the presence of various types of knowledge in the implementation of an initiative driven by locals.     

Culture and Household Decision Making. Balance of Power and Labor Supply Choices of US-Born and Foreign-Born Couples

This study investigates how spouses’ cultural backgrounds mediate the role of intra-household bargaining in the labor supply decisions of foreign-born and US-born couples, in a collective-household framework. Using data from the 2000 US Census, I show that the hours worked by US-born couples, and by those foreign-born coming from countries with gender roles similar to the US, are significantly related to common bargaining power forces such as differences between spouses in age and non-labor income, controlling for both spouses’ demographic and socioeconomic characteristics. Households whose culture of origin supports strict and unequal gender roles do not exhibit any association of these power factors with their labor supply decisions. This cultural asymmetry suggests that spousal attributes are assessed differently across couples within the US, and that how spouses make use of their outside opportunities and economic and institutional environment may depend on their ethnicities.     

Feminism and gendered impact of COVID‐19: Perspective of a counselling psychologist

When women, girls and gender‐diverse people — who have been disproportionately impacted by the COVID‐19 pandemic outbreak since the public health crisis has also become a crisis for feminism — will identify and acknowledge their organismic phenomenological self, wholeness and growth will be fully functioning. Psychological aspects for the public health emergency operated through counselling psychologists to manage mental health, emotional, psychological, cognitive, behavioural, relational and social impacts are fundamental. And the role of counselling psychologists in maintaining personal mental health and their clients is a crucial indicator of collective wellbeing. This perspective is embedded in the gendered approach and feminist framework which attempts to explore and offer the embodied intersectional and divergent impact on living during the COVID‐19 pandemic lockdown.     

Are Quasi‐markets in Education what the British Public Wants?

In the context of inconclusive evidence on the extrinsic successes of quasi‐markets, policy defences of school choice and competition in education have often discussed the intrinsic, empowering value of choice for consumers, arguing that school choice for parents is ‘what people want’. Discourses often imply that choice is desired for its own sake rather than merely as a means by which families can escape what are deemed to be poor quality schools. Support for an idealistic, abstract notion of ‘choice’ is also taken to imply support for quasi‐markets overall and is not considered alongside possible competing values that people may hold at the same time as they value choice. Additionally, views of parents are often examined without considering possible differences in views between parents and non‐parents. Contributing to debates about how far a public desire exists for quasi‐markets in education, this article draws on data from newly designed questions fielded as part of the 2010 British Social Attitudes survey. The article finds that while choice ‘in the abstract’ is supported widely by both parents and non‐parents (albeit slightly more so by parents), a valuing of choice among the British public appears to be more instrumental than intrinsic – potentially problematic given evidence on the extrinsic benefits of quasi‐markets is mixed. Support for choice is tempered among parents and non‐parents by clear opposition to vouchers, school diversity, government spending on transport costs to facilitate choice and by strong support for the idea of sending children to the ‘nearest state school’.     

Critical edges/nodes for the minimum spanning tree problem: complexity and approximation

In this paper, we study the complexity and the approximation of the k most vital edges (nodes) and min edge (node) blocker versions for the minimum spanning tree problem (MST). We show that the k most vital edges MST problem is NP-hard even for complete graphs with weights 0 or 1 and 3-approximable for graphs with weights 0 or 1. We also prove that the k most vital nodes MST problem is not approximable within a factor n ^1?? , for any ?>0, unless NP=ZPP, even for complete graphs of order n with weights 0 or 1. Furthermore, we show that the min edge blocker MST problem is NP-hard even for complete graphs with weights 0 or 1 and that the min node blocker MST problem is NP-hard to approximate within a factor 1.36 even for graphs with weights 0 or 1.     

The Mapping of Contingencies in Mental Models Found in Organizations

From a cognitive perspective, mental models held by individuals are thought to guide interactions with objects or systems, including interpersonal interactions. Frameworks that categorize types of interactions in organizations suggest that they are guided by cultures and mental models that range from the egoistic to the cosmos-centric. From a behavioral perspective, what the cognitive approach calls mental models are sets of verbal rules. Therefore, we suggest that behavior analysis could be used to reconceptualize the mental model literature, generating new research questions and more rigorous experimentation. Cognitive constructs such as more expansive mental models may simply be a function of an individual’s or group’s increased attention to interlocking contingencies. Applying behavioral interventions such as acceptance and commitment therapy could be a way to examine the utility of a behavior analytic approach.     

Scientific Mobility, Career Progression, and Excellence in the European Research Area1

This paper explores the various aspects of mobility requirements and the relationship between competitiveness, excellence, and mobility in scientific research in the European Union (EU). The “expectation of mobility” in science plays an important role in shaping the European Research Area. Research argues that better economic opportunities and advanced migration policy in destination countries promote highly skilled migration. Empirical evidence shows that academics and researchers consider important determinants in the migration decision and destination to be the research environment and conditions, i.e. research support, infrastructures, demand for research and development (R&D) staff, and academics (Millard, 2005). While it can be argued that the European Research Area is designed to encourage the interchange of scientists, skills balance is essential to competitiveness in the European region. Despite the actions and measures taken in the context of the EC Mobility Strategy, unbalanced flows are still a weakness of the European Research Area. There is a need in Europe to coordinate science and migration policies at European and Member State level to enhance the attractiveness of European receiving countries and facilitate return of scientists to their sending nations. This paper, which focuses mainly on Austria, Greece, Italy, Portugal, and the United Kingdom, shows the uneven nature of scientific personnel flows within the European Research Area. The article argues that in Europe mobile scientists are often driven by necessity more than choice, and the longer they are away the more complicated it is to return. If the academic system proved impenetrable to return other opportunities in the private sectors might be explored by the researcher.