Late Adapters? How Social Workers Acquire Knowledge and Skills About Technology Tools

Little is understood about the scope of information and communication technology (ICT) use in practice for agency-based social work professionals, and still less is known about how such practitioners acquire and avail themselves of opportunities to learn about ICT tools. This study asked a sample of social work field supervisors (n?=?371) to describe their personal and professional ICT use, to rank the technological sophistication of their agency, to describe the barriers and facilitators to ICT use in their organizations and to operationalize environmental opportunities for acquiring new skills and knowledge. The authors examine factors that may influence technology use: asking if organizational culture is related to uptake in the professional context, and if self-reported individual resistance to innovation and change can explain voluntary adoption of ICT tools. The results offer a portrait of how agency-based social workers are using technology in personal and professional life, describe how these supervisors learn about developing technologies for practice, and highlight the gaps in technology infrastructures among agencies, pointing to directions for further exploration.     

Labor Utilization Effects of Labor Scheduling Flexibility Alternatives in a Tour Scheduling Environment

This study used a factorial experimental design and a new modeling methodology to investigate the impact of a number of labor scheduling flexibility alternatives and labor requirements characteristics on labor utilization within a tour scheduling environment. Break-placement flexibility and shift-length flexibility were found to be extremely effective in improving labor utilization for all labor requirement distributions used. Flexibility with respect to the number of days included in a tour schedule resulted in substantial improvement in labor utilization for all labor requirements distributions exhibiting daily and/or weekly variation. Surprisingly, virtually no improvement in labor utilization was achieved for any labor requirement distribution by the removal of requirements for consecutive days off. In addition, almost no improvement was found by allowing the shift start time to vary across the working days included in tours. High labor requirement amplitude was found to have a strong adverse effect on labor utilization while longer operational days were associated with improved labor utilization for all labor requirement distributions. We discuss the implications of these results for service operations management and provide suggestions for future research.     

The Effects of Personality Type on Choices Made in Strategic Decision Situations*

Jung's personality-theory typology is used as a framework for exploring the effects of cognitive style on the type and radicalness of choices made in strategic decision situations. Extending the work of Haley and Stumpf [23], it is proposed that individuals with different personality-type preferences exhibit cognitive styles that are associated with specific biases in the pattern of choices they make. Through participation in an interactive behavioral simulation, 407 participants confronted over one hundred ill-structured decision situations and proposed whatever actions they perceived appropriate. The results support the hypothesized relationships that individuals with different personality-type preferences (i.e., sensing-thinking, intuition-thinking, sensing-feeling, and intuition-feeling) take patterns of actions that reflect specific biases (i.e., selective perception, positivity, social desirability, and reasoning-by-analogy, respectively). The implications of these findings for evaluating the likely effectiveness of strategic decisions and making senior-level staffing decisions are discussed.     

Almost Like a Real Band: Navigating a Gendered Jazz Art World

Professional jazz has been organized around two contradictory cultures. Historically, the jazz art world has followed norms of meritocracy, which promote equality across boundaries of race and class. At the same time a culture of exclusivity, anchored in gendered essentialism, has severely limited female participation. By analyzing interview data with artists from the Hamilton College Jazz Archive, we illustrate how these contradictory cultures of inclusion and exclusion operate to channel women into feminized roles in the jazz world. We then discuss how women employ a number of strategies to work around the culture of exclusivity and capitalize on the norms and values of musical meritocracy. Despite institutional openings in professional jazz that emerged following the women’s movement, female jazz artists continue to face strong barriers toward full equality in the jazz world. Although female artists consistently demonstrate that they possess equal musical skills to male musicians according to the norms of meritocracy that guide professional jazz, women remain on the margins of the jazz art world.     

Leader individual differences,situational parameters,and leadership outcomes: A comprehensive review and integration

In this article, we provide a wide-ranging review of recent research on leader individual differences. The review focuses specifically on the explosion of such research in the last decade. The first purpose of this review is to summarize and integrate various conceptual frameworks describing how leader attributes influence leader emergence and leader effectiveness. The second purpose is to provide a comprehensive review of empirical research on this relationship. Also, most prior reviews primarily examined leader personality traits; this review includes a broader array of leader attributes, including cognitive capacities, personality, motives and values, social skills, and knowledge and expertise. The final broad purpose of this paper is to review and integrate situational and contextual parameters into our conceptual framing of leader individual differences. Few, if any, prior reviews have systematically accounted for the critical role of such parameters in cuing, activating, or delimiting the effects of particular leader attributes. We do so in this article.     

Semantic analysis of natural language processing in a study of nurse mobility in the Northern Territory,Australia

In lieu of diverse consequences in the demand and supply of health care professionals such as nurses and midwives in Australia and the world, a firm understanding of the characteristics of staff mobility and the factors influencing their retention could lead to achieving enhanced service delivery, greater job satisfaction, and the establishment of a more stable and robust workforce. The research reported in this paper attempts to shed light on qualitative aspects of mobility in health care professional staff in the Northern Territory of Australia. It builds upon an existing survey study of the quantitative factors that determine why nurses and midwives come to the Northern Territory, why some stay and why many leave, by analysing additional qualitative textual responses of participants using semantic network approaches to natural language processing. Our results illustrate the methodological and policy significance of semantic approaches to knowledge acquisition and representation, especially in complementing findings of traditional survey analysis techniques, and in analysing the broader social settings, effects and consequences of staff retention and mobility.     

Secrets and Lies: Involuntary Leakage in Deceptive Facial Expressions as a Function of Emotional Intensity

Darwin (1872) hypothesized that some facial muscle actions associated with emotion cannot be consciously inhibited, particularly when the to-be concealed emotion is strong. The present study investigated emotional “leakage” in deceptive facial expressions as a function of emotional intensity. Participants viewed low or high intensity disgusting, sad, frightening, and happy images, responding to each with a 5 s videotaped genuine or deceptive expression. Each 1/30 s frame of the 1,711 expressions (256,650 frames in total) was analyzed for the presence and duration of universal expressions. Results strongly supported the inhibition hypothesis. In general, emotional leakage lasted longer in both the upper and lower face during high-intensity masked, relative to low-intensity, masked expressions. High intensity emotion was more difficult to conceal than low intensity emotion during emotional neutralization, leading to a greater likelihood of emotional leakage in the upper face. The greatest and least amount of emotional leakage occurred during fearful and happiness expressions, respectively. Untrained observers were unable to discriminate real and false expressions above the level of chance.