Some reflections on discourses on football hooliganism

This essay is partly a response to the recent ethnographic research carried out by Armstrong and Harris, and partly a survey of a more general set of interconnected discourses about football hooliganism as a social phenomenon over the past thirty years into which the work of Armstrong and Harris fits. Discourses on football hooliganism seemed to have proliferated just as the ‘object’ in question seems to have disappeared from public view; at least in Britain, if not in other parts of Continental Europe. Part of the problem lies in the difficulty of defining accurately what we mean by the highly contentious phrase ‘football hooliganism’, a term which has no specific referent in English or Scottish law and whose boundaries, or ‘field’, are demarcated by these various discourses or ‘disciplines’ themselves: namely legal, sociological, psychological, criminological, geographical, architectural and so on. The essay offers examples of approaches which might overcome some of the difficulties experienced in researching football hooliganism.     

Medicine on the line? Computer‐mediated social support and advice for people with diabetes

The advent of thousands of Usenet groups on the Internet, covering a vast range of medical and welfare issues and ostensibly devoted to the mutual social support of participating members, has raised the potential for the development of new forms of 'virtual' health care. This article critically analyses the use by people with diabetes of one such Usenet group. It seeks to establish, first, the extent to which such a site provides some demonstrable measure of social support to its participants. This is approached by undertaking a structural analysis of the site to identify the extent of usage, and the nature of supporting interventions using a fivefold classification (instrumental, informational, esteem and social companionship and other). Second, the article attempts to identify any disparity between the lay health-knowledge in evidence and biomedical opinions proffered by the use of a panel of consultant diabetiologists. The results of the analysis suggest that the diabetes newsgroup provides an example of an active forum for largely well-informed participants who routinely use the media as an aid to the reflexive management of their medical condition. It also raises the prospect of a renegotiated relationship between medical knowledge and lay experience based upon shared learning     

Research note: Safety,statistics and business cycles: a response to Nichols

This article considers three criticisms made by Nichols of my article on ‘industrial injuries in British manufacturing’. First, I argue that, notwithstanding recognised problems with data which include ‘minor’ accidents, this should not be rejected. I then question the reliability of the alternative data used by Nichols, namely that related to fatalities in British manufacturing. Second, I show that Nichols' claim that accident rates were increasing rather than decreasing in the years 1975–1979 can only be sustained if one shifts the years within which the trend is considered, and ignores other evidence to the effect that the latter part of the seventies witnessed a continuation of a long-term decline in accident rates in British manufacturing industries. Finally, in response to the charge that I misled readers in my original article, I note how Nichols' argument was indeed one that prioritised ‘business cycles; further, I indicate that Nichols has himself engaged in a highly focused reading of my earlier article.     

Treatment of the emotionally disturbed,mildly retarded youngster in the foster care system

This paper demonstrates the need for a broad array of clinical services in treating the emotionally disturbed, mildly retarded youngster in the foster care system. A hypothesis suggests that cognitive deficits and borderline pathology are interrelated, and that treatment involves modifications of traditional therapeutic techniques. The definition of clinical is expanded to include seemingly concrete and environmental services, in addition to the office therapy session. Finally, some systemic impediments to effective treatment of the population are explored.This paper was completed as a requirement of the Post-Master's Program in Advanced Clinical Social Work of Hunter College School of Social Work.     

The role of client satisfaction in evaluating university counseling services

Though ubiquitously used for evaluating university counseling services, client satisfaction assessment has been hampered by inadequate instrumentation. Systematic use of a short form of the Client Satisfaction Questionnaire (CSQ) in one such center over the past 5 years is described, together with strategies to ensure maximal accuracy and utilization of results. Several method factors were investigated. Optional respondent identification was not found to reduce response rate or increase reported satisfaction compared to anonymity, while a substudy obtaining very high response suggested bias from nonresponse to the routine survey (response rate = 40%) was not great. The CSQ was found to have excellent psychometric properties and many advantages for use in student service settings. Relationships between satisfaction and a number of other variables such as demographics, precounseling expectancies, problem type and severity, counselor differences, and duration of counseling are reported. Ways such findings were incorporated in service planning are briefly discussed.     

A stepwise algorithm for selecting category boundaries for the chi-squared goodness-of-fit test

A stepwise algorithm for selecting categories for the chisquared goodness-of-fit test with completely specified continuous null and alternative distributions is described in this paper. The procedure's starting point is an initial partitioning of the sample space into a large number of categories. A second partition with one fewer category is constructed by combining two categories of the original partition. The procedure continues until there are only two categories; the partition in the sequence with the highest estimated power is the one chosen. For illustartive purposes, the performance of the algorithm is evaluated for several hypothesis tests of the from H₀: normal distribution vs. H₁: a specific mixed normal distribution. For each test considered, the partition identified by the algorithm was compared to several equiprobable partitions, including the equiprobable partition with the highest estimated power. In all cases but one, the algorithm identified a parttion with higher estimated power than the best equiprobable partition. Applciations of the procedure are discussed.     

Nations,national identity and prestige

Prestige is a concept or factor that receives relatively little sustained attention in the specialist academic work on nations, national identity and nationalism. It is, however, an implicit influence in much of this literature. Evidence, perspectives and insights, suggesting that prestige is a vital element in the psychological constitution of nations, emerge from a diverse range of sources.     

An Empirical Evaluation of Conflict in the Franchise System

This paper articulates the theoretical rationale for conflict in franchising, operationalizes conflict through the measurement of franchisee satisfaction and labels empirically supported stratified satisfaction levels. Two propositions are advanced in relation to the drivers of conflict in franchise systems. The first proposition is underpinned by relational exchange theory, which postulates that franchisee–franchisor goal congruence is important to the fulfilment of the alliance efficiencies which motivate inter-organizational forms. Cooperation, communication, coordination and commitment, as perceived by the franchisees, are used in the context of a survey instrument to operationalize goal congruence.
The second proposition involves franchisor-provided services. Transaction-cost analysis suggests that long-term contractual relationships must be flexibly interpreted and governed if the relationship is to be maintained over a series of transactions. We propose that the transactional intersection of the franchise system is in franchisor-provided services. The perceived importance and subsequent adequacy of delivery of these services established a tolerance zone within which transactions support and/or enhance the relationship between the franchisor and the franchisee.
The empirical objectives of the study are accomplished utilizing a questionnaire sent to nine franchise systems, to which 621 franchisees responded. Three clear clusters of franchisee conflict emerged in near equal proportions. The propositions are supported and illustrated empirically and in CHAID tree diagram form.