Employee perceptions of reputation: An ethnographic study

The ability of organizational members to identify and analyse stakeholder opinion is critical to the management of corporate reputation. In spite of the significance of these abilities to corporate reputation management, there has been little effort to document and describe internal organizational influences on such capacities. This ethnographic study conducted in Red Cross Queensland explores how cultural knowledge structures derived from shared values and assumptions among organizational members influence their conceptualisations of organizational reputation. Specifically, this study explores how a central attribute of organizational culture – the property of cultural selection – influences perceptions of organizational reputation held by organizational members. We argue that these perceptions are the result of collective processes that synthesise (with varying degrees of consensus) member conceptualisations, interpretations, and representations of environmental realities in which their organization operates. Findings and implications for organizational action suggest that while external indicators of organizational reputation are acknowledged by members as significant, the internal influence of organizational culture is a far stronger influence on organizational action.     

Estimating German overqualification with stochastic earnings frontiers

We estimate individual potential income with stochastic earnings frontiers to measure overqualification as the ratio between actual income and potential income. To do this, we remove a drawback of the IAB employment sample, the censoring of the income data, by multiple imputation. The measurement of overqualification by the income ratio is also a valuable addition to the overeducation literature because the well-established objective or subjective overeducation measures focus on some ordinal matching aspects and ignore the metric income and efficiency aspects of overqualification.     

Leitung mit Supervisionskompetenz

The author describes a position of a supervisor in a clinical institution, which he would have rejected some years ago??to adopt a management role as supervisor and to act mainly in the role of a supervisor. But the recent experiences have shown, that this may be possible and successful. This is illustrated by a case study.     

The effects of internal resources and partnership quality on firm performance: An examination of Indian BPO providers

Firms from developed nations are increasingly resorting to business process outsourcing (BPO) as part of their global sourcing strategy. Although BPO is a growing practice, there has been limited empirical attention in understanding the phenomenon, particularly from the perspective of provider firms that execute important business processes for their overseas clients. In this paper we focus on the resources and capabilities that are utilized by the providers in fulfilling their clients' sourcing needs. Using resource-based view and social exchange as theoretical foundations, we argue that providers' human capital, organizational capital, management capability, and partnership quality are crucial assets that are deemed valuable by the clients and are utilized by the providers in attaining higher performance. Using a sample of Indian BPO providers, we empirically test three models (direct, mediating and moderating) to understand how these assets impact firm-level performance. Results show that resources and capabilities relate to performance in varying measures and partnership quality has partial-mediating and moderating effects on these relationships. We conclude by discussing the theoretical and practical implications of the study and highlighting avenues of future inquiry.     

A Multilevel Analysis of Gender Differences in Psychological Distress Over Time

Females have higher rates of depression than males, a disparity that emerges in adolescence and persists into adulthood. This study uses hierarchical linear modeling to assess the effects of school context on gender differences in depressive symptoms among adolescents based on two waves of data from the National Longitudinal Study of Adolescent Health (N=9,709 teens, 127 schools). Analysis indicates significant school‐level variation in both overall symptom levels and the average gender gap in depression net of prior symptoms and individual‐level covariates. Aggregate levels of depressive symptomatology were positively associated with contextual‐level socioeconomic status (SES) disadvantage. A cross‐level contingency emerged for the relationship between gender and depressive symptoms with school SES and aggregate perceived community safety such that the gender “gap” was most apparent in contexts characterized by low SES disadvantage and high levels of perceived safety. These results highlight the importance of context to understanding the development of mental health disparities.     

Hierarchical production planning at a multiproduct multiprocessor fibreglass manufacturing facility

Abstract

Abstract. A hierarchical production planning model is developed for a forming facility of a major fibreglass manufacturer. The model establishes aggregate quarterly quantities for families of products, monthly disaggregate production quantities for end-items within these families, and a weekly sequencing schedule of end-items. A key feature of the planning system is its ability to decompose total set-up cost into primary and secondary components and to account appropriately for each component at a distinct level of the planning hierarchy. The mathematical programming formulations, the accompanying solution algorithms, and the results of their application to nine months of actual company demand and cost data are presented.     

Push-Kanban – a kanban-based production control concept for job shops

Job-shop production in an individual and small-batch manufacturing environment demands producing simultaneously different products in many customised versions and in small numbers. The associated variability of the time-phased work content leads to a high degree of complexity and turbulence in the manufacturing process of such a production type. Therefore, production control becomes significantly more complicated, and many theories on how to cope fail in the real world. Despite the many technological and conceptual advances in the field of job-shop control over the past few decades, there is still a remarkable lack of practical control approaches for job-shop production. For this reason the Push-Kanban production control concept will be introduced in this article. It combines robust push scheduling along with a kanban-driven, decentralised inventory control mechanism to create a holistic control approach, integrating all production control tasks. Thus, it offers a feasible option for controlling job-shop production in industrial practice. This article examines the effectiveness of the concept by means of a simulation study based on real data.     

Changes in the structure of health complaints as related to shiftwork exposure

Abstract

Factor analyses of health complaints in groups with different length of shiftwork exposure show that the structure of these complaints changes with increasing shift experience, indicating the emergence of a shift-specific pattern of health complaints. After about 15 years of shiftwork, complaints related to disturbances of circadian-controlled functions can be found in the first factor whereas other complaints have their dominant loadings on a separate factor, representing general, non-shift-specific impairments. The results indicate that in this way shift-specific components of health impairment can be separated from other non-shift related components.