Organizational climate and burnout in a New Zealand social service agency

A two-phase study was conducted on the relationship between organizational climate variables and burnout among personnel in a multifunction community service agency. Initial interviews with a small pilot sample identified major sources of stress, which were then incorporated into a second-phase questionnaire to all staff. Multiple regression analyses illustrated that perceived interactions between head office administrators and sections of the agency contributed significantly to emotional exhaustion, whereas perceptions of within-section interactions and involvement in decision-making had a positive impact on personal accomplishment. Perceived communication levels, however, were negatively related to personal accomplishment. The findings suggest the importance of organizational variables and highlight strategies for burnout reduction and effective stress management in human service organizations.     

Modeling Benzene Pharmacokinetics Across Three Sets of Animal Data: Parametric Sensitivity and Risk Implications

Typically, the uncertainty affecting the parameters of physiologically based pharmacokinetic (PBPK) models is ignored because it is not currently practical to adjust their values using classical parameter estimation techniques. This issue of parametric variability in a physiological model of benzene pharmacokinetics is addressed in this paper. Monte Carlo simulations were used to study the effects on the model output arising from variability in its parameters. The output was classified into two categories, depending on whether the output of the model on a particular run was judged to be generally consistent with published experimental data. Statistical techniques were used to examine sensitivity and interaction in the parameter space. The model was evaluated against the data from three different experiments in order to test for the structural adequacy of the model and the consistency of the experimental results. The regions of the parameter space associated with various inhalation and gavage experiments are distinct, and the model as presently structured cannot adequately represent the outcomes of all experiments. Our results suggest that further effort is required to discern between the structural adequacy of the model and the consistency of the experimental results. The impact of our results on the risk assessment process for benzene is also examined.     

Women,Legal Aid and Social Inclusion

This article examines access to legal aid for women in light of the Australian government's social inclusion agenda. It is notable that the government's image of social citizenship does not include the ability to invoke and enforce legal rights, and that discourses of social exclusion have paid relatively little attention to gendered patterns of exclusion. The article reports on a study of applications for and refusals of legal aid for family law, domestic violence and anti‐discrimination matters by socially excluded women in Queensland. It demonstrates the variety of ways in which Legal Aid Queensland's grants process operated to further exclude and marginalise these women. It argues that effective access to legal aid is an important element of social inclusion, but that this goal cannot be achieved by reliance on the tools of New Public Management.     

Student Debates in Policy Courses

This article examines the use of student debates to promote substantive knowledge and policy practice skills. The authors present a pedagogical rationale for student debates, describe the incorporation of debates into a child welfare policy course, and report the results of an evaluation. Students demonstrated significantly greater increases in self-reported knowledge of course topics when they participated in debates than when they observed debates or learned through standard forms of instruction. The majority of students reported satisfaction with the debates, reported that participation improved their policy skills and knowledge, and rated the educational value of debates higher than traditional assignments.     

When “citizenship is indispensable to the practice of a profession”: Citizenship Requirements for Entry to Practise Professions in Canada

This paper explores citizenship requirements for entry to practice regulated professions historically in four Canadian provinces. It reviews how common citizenship restrictions have been in Canadian professions, when and where they were implemented, and what rationales were provided for these restrictions. Findings provide support for both Weberian social closure theory which sees such restrictions as the product of professional lobbying, and state‐centred explanations which hold that states regulate professions to facilitate governance. Many citizenship restrictions were historically implemented by state actors. The decline of citizenship restrictions reflects not only changing social attitudes, but changes in state‐profession relations in Canada.     

Moderator Assistant: A Natural Language Generation-Based Intervention to Support Mental Health via Social Media

As online mental health support groups become increasingly popular, they require more support from volunteers and trained moderators who help their users through “interventions” (i.e., responding to questions and providing support). We present a system that supports such human interventions using Natural Language Generation (NLG) techniques. The system generates draft responses aimed at reducing moderators’ workload, and improving their efficacy. NLG and human interventions were compared through the ratings of 35 psychology interns. The NLG-based system was capable of generating messages that are grammatically correct with clear language. The system needs improvement, however, moderators can already use it as draft responses.     

Appraising a Dichotomy: A Review of ‘Part-time/Full-time’ in the Study of Women's Employment in Britain

A key theme in women's studies is the move away from an over-reliance on treating the sexes as two separate groups onto theorizing diversity amongst women. The limitations of a ‘sexual dichotomism’ in the face of diversity is well-recognized, yet in mainstream research into women's experiences diversity is far from being a popular area of study. The tendency in the literature on women's employment is still to oversimplify any divisions into broad groupings, and in particular into dichotomies. Focusing on the popular dichotomy of part-time/full-time employment, the paper highlights two roles that the dichotomy has been expected to perform. The success it has achieved and the problems it has faced in performing these two roles are examined. The conclusion is that whilst the part-time/full-time dichotomy is particularly valuable in depicting two differentiated labour market positions, a move beyond the dichotomy would facilitate a greater understanding of the variations in women's employment experiences over the life-course. The theoretical progression from dichotomizing to disaggregation is ready to happen in the field of women's employment.     

More Than a Feeling? An Empirical Analysis of the Dual-Continua Model on a National Sample of Lesbian,Gay, and Bisexual Identified Canadians

The goal of the study is to investigate whether positive mental health complements mental illness within a theoretically informed (the dual-continua model) and psychometrically tested (the Mental Health Continuum-Short Form) framework. National-level, population-based data from the 2012 Canadian Community Health Survey on Mental Health (CCHS-MH) was used, with comparisons between sexual minority and heterosexual adults. Results show that gay, lesbian, and bisexual Canadians have substantially lower rates of positive mental health and are more likely to have been diagnosed with a mental illness, with the disparities between health and illness being the most pronounced among lesbians and bisexual females. Results show considerable support for the dual-continua model, which posits that the absence of health does not automatically translate into the presence of illness, and vice versa. Suggestions are made for practitioners and researchers toward the use of the dual-continua model as a surveillance tool, especially among sexual minority individuals.