Risk,resilience and identity construction in the life narratives of young people leaving residential care

The role of residential care for children has developed very differently internationally, but in all cultural contexts, there are questions about the extent to which it can help young people recover from high risk backgrounds. In the UK, residential care has come to be seen as the placement of last resort, yet new government guidance on permanence has suggested that residential care can provide security and a sense of belonging. Narrative analysis of interviews with 20 care leavers identified their different pathways from birth families through residential care to early adulthood. Some experienced a transformation from a negative sense of self as victims or ‘bad children’ to survivors, while others continued to struggle. Key to successful turning points were four interacting factors, all associated with resilience; connection, agency, activity and coherence. These narratives revealed the importance of nurturing relationships and a sense of ‘family’, and also the role of support after leaving residential care, when transitions workers helped them to move on but stay connected. The study highlighted how residential care leavers from adverse backgrounds attribute very different meanings to their experiences, which affects identity construction, resilience and the need for support.     

Productivity of women scholars and gender researchers: Is funding a factor?

Articles by women scholars and proportions of articles focused on gender have increased steadily in major sociology journals since 1974. Women are more heavily represented as journal authors than as members of graduate-program departments, the institutional bases where most published work originates. We consider whether funding might account for these patterns by examining acknowledgement of support in published articles. We find no significant relationships among author gender, article topic, and notation of internal funding. Male-authored articles focused on nongender topics acknowledge external funding significantly more often than women-authored works and articles focused on gender written by women or men. Funding patterns therefore do not appear to account for increased productivity by women and gender researchers. She is currently studying the educational achievement of immigrant students. Linda Grant is an assistant professor of sociology and faculty associated of the Institute of Behavioral Research at the University of Georgia. Her current research focuses on gender and academic careers and gender relationships in schools. Her current research includes the feminist critique of sociology and publishing, and the U.S. women’s movement.     

Typifications of Homosexuals*

Despite the importance of stereotyping to labeling theory, images of deviants have not been widely studied. This paper reports on social typifications about homosexuals. The data were obtained from 413 people in an urban metropolitan area who were asked to choose characteristics of homosexuals from a list of 34 traits. Factor analysis yielded three stereotypic dimensions: Sinful Lust, Sensitive Intellectual, and Sick Deviant. Compared with earlier work, Sinful Lust traits have apparently declined in importance, while Sensitive Intellectual traits have increased, and Sick Deviant traits have remained stable. The Sensitive Intellectual factor was related to greater tolerance of homosexuals, while the other two factors were related to greater rejection. Educational and age differences were also found on the three factors. Subgroup differences may selectively affect labeling and roles played by homosexuals. Shifts in typifications partly reflect shifts in “vocabularies of motive” concerning deviant behavior.     

Organization for technological change

This is the third and last in the series of articles on Planning for Technological Innovation. It deals with change, which is seldom predictable in useful detail. A company can therefore best pursue its vital purpose through a preconditioned opportunism, applied with forcefulness and pertinacity. Since forecasting is difficult, business should be organized for change and a corresponding structure is proposed, institutionalizing a readiness for adaptation. Dynamic or adaptive planning is then tested against an historic case of innovative vigour.     

Sexual offenders' perceptions of their early interpersonal relationships: an attachment perspective

The present study examined the perceptions of early interpersonal experiences of sexual offenders (child molesters and rapists) and two criminal comparison groups. A grounded theory approach was applied to a comprehensive list of responses provided by the participants to questions about their early interpersonal experiences. The raw data was collapsed into 14 basic categories by grouping together responses of similar meanings. The categories were responsiveness, consistency, acceptance, boundaries, emotional regulation, autonomy, self-evaluation, developmental trauma, sexual abuse and deviation, physical abuse, loss, conflict, safety, and positive mediating interactions. In the second part of the study, the four groups were compared using the categories and the differences noted. All four groups experienced significantly negative early interpersonal experiences.     

Value-Based Routing and Preference-Based Routing in Customer Contact Centers

Telephone call centers and their generalizations—customer contact centers—usually handle several types of customer service requests (calls). Since customer service representatives (agents) have different call-handling abilities and are typically cross-trained in multiple skills, contact centers exploit skill-based routing (SBR) to assign calls to appropriate agents, aiming to respond properly as well as promptly. Established agent-staffing and SBR algorithms ensure that agents have the required call-handling skills and that call routing is performed so that constraints are met for standard congestion measures, such as the percentage of calls of each type that abandon before starting service and the percentage of answered calls of each type that are delayed more than a specified number of seconds. We propose going beyond traditional congestion measures to focus on the expected value derived from having particular agents handle various calls. Expected value might represent expected revenue or the likelihood of first-call resolution. Value might also reflect agent call-handling preferences. We show how value-based routing (VBR) and preference-based routing (PBR) can be introduced in the context of an existing SBR framework, based on static-priority routing using a highly-structured priority matrix, so that constraints are still met for standard congestion measures. Since an existing SBR framework is used to implement VBR and PBR, it is not necessary to replace the automatic call distributor (ACD). We show how mathematical programming can be used, with established staffing requirements, to find a desirable priority matrix. We select the priority matrix to use during a specified time interval (e.g., 30-minute period) by maximizing the total expected value over that time interval, subject to staffing constraints.     

A Review of Risk Matrices Used in Acute Hospitals in England

In healthcare, patient safety has received substantial attention and, in turn, a number of approaches to managing safety have been adopted from other high‐risk industries. One of these has been risk assessment, predominantly through the use of risk matrices. However, while other industries have criticized the design and use of these risk matrices, the applicability of such criticism has not been investigated formally in healthcare. This study examines risk matrices as used in acute hospitals in England and the guidance provided for their use. It investigates the applicability of criticisms of risk matrices from outside healthcare through a document analysis of the risk assessment policies, procedures, and strategies used in English hospitals. The findings reveal that there is a large variety of risk matrices used, where the design of some might increase the chance of risk misprioritization. Additionally, findings show that hospitals may provide insufficient guidance on how to use risk matrices as well as what to do in response to the existing criticisms of risk matrices. Consequently, this is likely to lead to variation in the quality of risk assessment and in the subsequent deployment of resources to manage the assessed risk. Finally, the article outlines ways in which hospitals could use risk matrices more effectively.     

The unsilencing of military wives: wartime deployment experiences and citizen responsibility

One of therapists' contemporary moral imperatives is to support American service members and their families regardless of personal position on the Global War on Terrorism. One way therapists can respond to this imperative is by seeking to understand Army wives' experiences during their husbands' wartime deployments. Therefore, this study utilized a combination of individual interviews with Army wives and a reflecting team of military wives and civilians to explore military wives' experiences. Two main themes were identified: the wives' experience was an emotional roller coaster and they felt silenced--and could be unsilenced--in their interactions with civilians. Therapists working with Army wives should (a) normalize the roller-coaster experience; (b) encourage wives to recognize negative and positive influencers and explore their idiosyncratic coping skills; (c) support positive civilian-military connections; and (d) as a civilian and as a therapist, seek to be a positive civilian connection by proactively showing support.