Setting objectives in terms of added value

The concept of added value is not new but this paper examines some new aspects of the implications of added value for corporate policy making. Whilst the concept has been recognised as a sound basis for the measurement of performance what implications has it for the wider corporate objectives which are often an accepted part of company policy? The author examines the many different ‘stakeholder’ interests from the point of view of added value and examines some of the implications and limitations of the added value concept to the nonmarketed services such as education and health.The author concludes by examining the implications of use of the added value concept for capital appraisal and investment analysis. In this context the author proposes a broadening of the views taken of capital investment analysis and postulates a number of interesting future avenues for study.     

Forecasting in conditions of uncertainty

Has the business environment grown in uncertainty? In this paper the authors suggest that the root problem is not uncertainty but the malevolence of events these past few years. In turn, this has made uncertainty and the techniques developed to cope with its consequences all the more important to the firm. But while improved forecasting may take the difference between a potentially profitable project and corporate disaster, good forecasting by itself is not enough. Most firms would benefit from examining their forecasting performance in relation to strategic decisionmaking and the various options available. The authors conclude that only in an organization where integration between expert forecaster and forecast user has been achieved can the full benefits of improved forecasting be realized.     

The Origins of Family Work: The Theory and Practice of Family Social Work Since 1880

This paper provides a detailed literary and historical account of the earliest beginnings of family theory and practice by social workers, beginning in the 1880's. The paper argues that the first widespread practice of family work’ by the helping professions was carried out by social workers, primarily women, despite this being rarely acknowledged in the family therapy literature. An analysis of gender and its place in the development of professional status and the ownership of ideas is provided.     

On ‘telling better stories’*

Over the course of his forty-year career, Lawrence Grossberg has modelled a form of rigorous, politically-engaged, radically contextual social research. Writing about Cultural Studies in the abstract, he has often characterized this work as, principally, about ‘telling better stories,’ and he attempts to tell them in his work on the contemporary conjuncture through analyses of political struggles in the United States. However, in a moment where calls for and claims of ‘better’ cultural stories abound on both the Left and the Right, what exactly does it mean for Cultural Studies to tell them better? I suggest we can locate attempts to grapple with Cultural Studies’ ‘better stories’ problem in the space between Grossberg’s conjunctural work and his work on the identity and future of Cultural Studies. Highlighting these efforts, I clarify what it means for Cultural Studies to assume the responsibility of telling better stories given the specific contours of the present context.     

Critical standpoint: Leaders of color advancing racial equality in predominantly white organizations

Organizations are often core sites for the production and perpetuation of social inequality. Although the United States is becoming more racially diverse, organizational elites remain disproportionately white, and this mismatch contributes to increasing racial inequality. This article examines whether and how leaders of color within predominantly white organizations can help their organizations address racial inequality. Our analysis uses data from a national study of politically oriented civic organizations and ethnographic fieldwork within one predominantly white organization. We draw on institutional work research, the outsider‐within concept, and insights from critical whiteness theory to explain how leaders of color can use their position and “critical standpoint” to help guide their organization toward advancing racial equality. The qualitative analysis shows how such leaders, when empowered, help their organization address race internally by (a) providing alternatives to white‐dominated perspectives, (b) developing tools to educate white members about racial inequality, and (c) identifying and addressing barriers to becoming a more racially diverse organization. The qualitative analysis also shows how leaders of color help their organization address race externally by (a) sharing personal narratives about living in a white‐dominated society and (b) brokering collaborations with organizations led by people of color. This research has implications for organizations seeking to promote social equality: Organizational leaders from marginalized status groups can help their organizations address social inequality, if those leaders possess a critical standpoint and sufficient organizational authority.     

Lessons from The Wire: epistemological reflections on the practice of sociological research

Recent debates and controversies have highlighted several issues surrounding sociological research, which relate to the general conditions under which it is undertaken and how this is changing. There is a pressing need to respond to these issues as a whole, in particular by examining what they tell us about research practices. This article argues that a consideration of themes raised by the American television drama The Wire is useful for facilitating such a response, since it may be read as a discussion of working conditions within neoliberal societies. The following themes are pertinent here: the need to reflect upon the terms by which research is framed by funders, to take adequate time to conduct and complete research, and to encourage critical debate within research. Whilst these relate to influential epistemological discussions by Pierre Bourdieu and Michael Burawoy, this reading of The Wire is particularly helpful for highlighting the practical and inter‐relational situations in which sociological research is carried out but which tend not to receive the systematic attention they deserve.     

The essence of being connected: the lived experience of mothers with young children in newer residential areas

Parenthood is a significant life transition and a time of increased social support need. In newer residential areas, a lag in social infrastructure and family relocation can influence potential isolation of families with young children. This qualitative study explored the lived experiences of being connected to local communities for mothers with children aged 0–5 years. Family insights were obtained through in-depth interviews with 12 mothers who were primary caregivers, homeowners and living in newer residential areas in outer suburban Perth, Western Australia. For mothers with young children, being connected to the local community appears to be shaped from their past and present lived experience as well as future aspirations. Connectedness evolves and may develop more slowly in newer communities where social relationships and networks are often recently formed. ‘Interaction’, ‘knowing what's going on’ and ‘help is nearby if you need it’ were identified as the essential themes of connectedness for mothers and families in this study. Belonging was identified as an incidental theme as not all mothers who felt connected felt like they belonged. The findings provide insight for professionals and agencies working with families with young children as well as planners of newer residential areas.     

Security,Surveillance, and Sociological Analysis

Security and surveillance are today part of commonplace, everyday experience in ways that they were not until the end of the twentieth century. Appropriately, they have become increasing important topics within sociology, even though each has also generated multidisciplinary interest since the 1990s, sometimes without reference to the other. The background to these initiatives and their overlapping and interacting elements are sketched and traced, setting the stage for the articles selected for the special issue. There is an urgent need for adequate theoretical and empirical work in these growing fields, not least because the issues covered in these articles are of more than academic interest.