Understanding the Dynamics of the Individual Donor’s Trust Damage in the Philanthropic Sector

Although trust is long known to be critical to predict behaviors in a charitable context, little research has examined trust damage and its effects on giving behavior. Trust damage is an intermediate state between trust and distrust, rather than a simple reversal or extension, and can change over time. Our research explores individual donor’s trust damage through a dynamic evolution. Across the longitudinal survey, we conclude that the trust damage of pre-giving, giving, and post-giving stage plays different roles in the decision-making process. Trust damage does not play a direct role in the giving intention, but it can indirectly affect giving intention through its impact on perceived benefit and perceived risk. Individual donor’s satisfaction has a strong effect on post-giving trust or continual trust damage, which in turn positively affects future giving intention and behavior. Several important insights for practitioners in the nonprofit sector are also discussed.     

Do Volunteers Volunteer to do More at Work? The Relationship Between Volunteering,Engagement, and OCBs

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - Many non-profit organizations rely on volunteers to further their mission, but volunteer rates linger at only 25% of the...     

No Matter What: A Qualitative Analysis of How LGBTQ Families and Allies Define Family through an Interactive Art Project

ABSTRACT

The current study solicits individuals’ artistic depictions and written definitions of family and provides comparisons to existing conceptualizations of family in communication research. Attendees of a Midwestern pride festival took part in an interactive art display, creating a visual representation of their own family on one side of a card and writing their definition of family on the other side. Both images and definitions focused on the ways family members’ behaviors construct family. Participants’ written responses describe family as unconditional, particularly in terms of love, support, and acceptance.     

Charisma as signal: An evolutionary perspective on charismatic leadership

We present an evolutionary perspective on charismatic leadership, arguing that charisma has evolved as a credible signal of a person's ability to solve a coordination challenge requiring urgent collective action from group members. We suggest that a better understanding of charisma's evolutionary and biological origins and functions can provide a broader perspective in which to situate current debates surrounding the utility and validity of charismatic leadership as a construct in the social sciences. We outline several key challenges which have shaped our followership psychology, and argue that the benefits of successful coordination in ancestral environments has led to the evolution of context-dependent psychological mechanisms which are especially attuned to cues and signals of outstanding personal leadership qualities. We elaborate on several implications of this signaling hypothesis of charismatic leadership, including opportunities for deception (dishonest signaling) and for large-scale coordination.