Learners' educational orientation as a design tool for human resource development professionals in law enforcement: a Caribbean context

The training academy of any law enforcement agency serves as the educational platform for personal, professional and academic development of law enforcement officers. It is essential that the training provided is reflective of best practices to enhance learning, curriculum design, educational policies and instructional techniques compatible with the educational orientation of their learners. To this end, it is proposed within this study that the learners' educational orientation be incorporated in the design phase of the ADDIE (Analysis, Design, Development, Implementation and Evaluation) model. In an effort to determine the educational orientation of the participants, the study utilized the Student Orientation Questionnaire (SOQ) to analyse the educational orientation of law enforcement officers and its implication for training.     

Family participation in child protection practice: an observational study of family group meetings

Over the past two decades, child protection authorities internationally have begun to implement models of family participation in child protection decision‐making. Debate exists about the extent to which these models promote family involvement in decision‐making. While a significant body of research on family and professional experience and perceptions of models of family participation in decision‐making has emerged, there has been little observational research of these approaches. In this paper, we report on observational data from 11 family group meetings (FGMs) in a child protection context in Queensland, Australia. Under Queensland child protection law, these meetings are referred to as an inclusive process for child protection decision‐making and planning. We draw on observational data to analyse how family inclusion in child protection decision‐making is facilitated, or limited, by the FGM process. We consider tensions in the realization of a participatory ethos in child protection services systems and discuss what practitioners can practically do to enhance family participation in child protection decision‐making.     

Complaining Our Way to Quality: Complaints, Contracts and the Voluntary Sector

The research on which this paper is based is part of a wider study of quality assurance and the voluntary sector. The focus of this paper is on complaints procedures, as part of quality assurance mechanisms, where voluntary agencies are the contracted service providers. The authors argue that, with the introduction of contracting and particularly with its further development, the way in which complaints mechanisms currently operate will need to be revised if they are to be an effective part of the quality assurance process.     

Are There Homeless Youth in My Community? Differences of Perception Between Service Providers and High School Youth

While teen homelessness, like all homelessness, is increasing, there have been few solid estimates of the actual number of teens effected. A twofold methodology to count homeless teens was used in the Seacoast region of New Hampshire and Maine. Social service agencies were contacted to obtain a count of homeless adolescents, and over 3000 high school age teens were surveyed in the seacoast ofNew Hampshire and southwestern Maine to identify how many were homeless. By using different definitions of homelessness, it was found that a minimum of 5% of all teens in high school reported that they had been homeless sometime during the past year. When using a broadened definition of homelessness, it was found that 20% of the teens regularly stayed with others. However, this experience was not identified by social service providers, who reported that teen homelessness simply was not a problem in their communities. In order to more accurately describe the phenomenon experienced by teens, it is proposed that the term “homelessness” should be replaced with a more inclusive word, such as “housing distress.”     

The ‘right time’ – negotiating the timing of interviews with vulnerable young people

Participant retention is a key factor in determining the success of longitudinal research. Challenges in re-locating and retaining participants over the long term are major issues for researchers working with young people who face adversity and experience frequent changes in circumstances. This article reports on a study of vulnerable young people and their transition into adulthood. Rather than the more conventional schedule-based approach to locating and re-interviewing young people, a relational process, the ‘right time’ framework, was used to facilitate young people's involvement in the study. Embedded in the ‘right time’ framework is recognition of the diverse and fluctuating circumstances that shape young people's availability for interviews. Several case examples are considered which amplify the way that the ‘right time’ framework allowed the research to navigate around these circumstances. The case examples highlight the value young people attached to being involved in the research, the influence on the ‘right time’ of wider relational tensions for young people and the need to negotiate researcher status as a different sort of adult. The ‘right time’ framework contributed to a high retention rate in the study generating a more representative sample and enhancing the subsequent data analysis by providing valuable insights into the lives of these vulnerable young people.     

The Dutch people and the euro: A structural equations analysis relating national identity and economic expectations to attitude towards the euro

National identity, macro and micro economic expectations affect the attitude toward the euro. In a study in The Netherlands, data were collected and relationships between the latent concepts were modelled with LISREL. In the best fitting model, national identity has a direct and an indirect effect on attitude, respectively, an unstructured and a structured effect. The indirect effect is mediated by macro and micro expectations. Macro expectations also have a direct and an indirect effect. The indirect effect is mediated by micro expectations. On one hand, macro expectations form a strong link between national identity and attitude. On the other hand, macro expectations have a strong direct effect on attitudes. The euro is mainly perceived and evaluated in a macro-economic perspective.PsycINFO classification: 2229; 3920     

Gendered Identities in the Work of Overseas Tour Reps

Gender construction within the tourism and leisure industry is under‐researched. In this article, we draw on empirical research on overseas tour reps to consider the ways in which men and women working alongside each other in the same feminized role ‘do gender’. In particular we explore how these workers deal with the particular dilemmas of the sexualization of women at work and the men reps’ potential threat to their heterosexuality, in a role where the boundaries between work and play are ambiguous. We argue that reps reveal masculinities and femininities that comply with traditional expectations. Young men reps are portrayed in ‘laddish’ terms in relation to their engagement with alcohol and sexual relationships with guests. Women reps emphasize their role as providers of emotional labour and taking control of guests’ perceptions and report refraining from sexual relationships with guests. Even within the same work role in this case study, men and women appear to construct different work identities.     

Sexual Harassment in Casinos: Effects on Employee Attitudes and Behaviors

This study focuses on sexual harassment and job satisfaction, organizational commitment, and employee turnover among casino employees. It is the first study investigating sexual harassment in the gaming industry. Based on sex-role spillover theory it was expected that sexual harassment has less of an impact on casino employees than on employees in other industries. Six Reno, Nevada casinos participated in the study and 330 responses were generated from casino employees. The study results show that sexual harassment of and by casino employees is perceived to occur at about the same rate as in other industries. Sexually harassed employees were compared to employees who indicated that they had not been sexually harassed. Sexually harassed employees were less satisfied with their jobs and less committed to the organization. However, they were not more likely to quit their jobs. Sexually harassed employees tended to be younger, Caucasian, and in dealer positions. Hence, in addition to the well-publicized cost of sexual harassment lawsuits, the study shows that sexual harassment in casinos may well be the source of hidden costs important to human resources managers. A result of major interest was that employees who had been harassed held management responsible for not ensuring a work environment that is free of sexual harassment. Implications for casino management are discussed.