Performance measurement: a critical analysis of the literature with respect to total quality management

This paper represents a comprehensive review of the literature on performance measurement. The roadmap used for this analysis is from the evolution of performance measurement, to the way it is currently defined and how it is applied from a corporate-wide perspective. One useful contribution of this review is a special focus on performance measurement in a non-financial, non-traditional sense. This discussion was further amplified by referring to newly developed tools and techniques and by highlighting critical factors of success in the application of performance measurement.
The key factors from this literature review reveal that, although interest in the area of measurement is growing significantly, this is not reflected by the tangible and credible experiences in the organizations concerned. There is a concurrent view amongst various writers that there are both hard and soft issues reflecting, for instance, the lack of strategic thinking and goal clarity, putting measurement systems in the driving seat and therefore trusting unreliable designs and not focusing on the true ethos of modern measurement towards continuous improvement and thereby not engaging employees and neglecting the culture change aspects.
The paper concludes by highlighting the dearth in research in the important field of performance measurement and, in particular, the design and implementation of performance measurement systems that cover all the essential aspects through an integrated perspective.     

A representation for the Mexican political networks

A compressed graph representation for use with the Mexican political networks is introduced. Properties of these graphs are investigated. It is also explained how the Jorge–Schmidt power centrality index can be used to index the centrality of nodes in the original network from the compressed graph representation.     

Empirically supported ethical research practice: The costs and benefits of research from the participants’ view

Researchers and institutional review boards are routinely called upon to evaluate the cost‐benefit status of proposed research protocols that involve human participants. Often these assessments are based on subjective judgments in the absence of empirical data. This reliance on subjective judgments is of particular concern for studies involving clinical samples where unfounded assumptions may adversely affect research progress or clinical outcomes. The Reactions to Research Participation Questionnaire (RRPQ) was designed to address this shortcoming and to help promote ethical decision making about research practice. The present study describes development of the RRPQ and presents a series of exploratory and confirmatory analyses investigating its structure. Based on these findings, a revised version of the instrument and suggestions for future research are presented. This approach provides a foundation for scientifically informed protection of human subjects.     

Working for God and Sustainability: The Activities of Faith-Based Organizations in Kenya

Faith-based organizations (FBOs) have long played a role in international development, and are increasingly involved in environmental sustainability initiatives. Despite these contributions they have, until recently, been largely ignored in scholarship and by secular agencies. This article adds to the growing recognition of FBOs, exploring the identity and function of FBOs doing environmental and development work in Kenya through document review, qualitative questionnaires and participant observation. A diverse group of FBOs with varied identities and engaged in a broad range of activities revealed several strengths and challenges of faith-based environmental and development work. Of particular note is the key role churches and faith-based agencies can play in effecting sustainable and holistic change in Global South countries, due to their rootedness in the community, the social capital they help to produce, and the respect they receive from the people.     

A General formula for the upper tail significance levels of empirical distribution function test statistics

In this paper ve obtain an asymptotic expression for the upper tail area of the distribution of an infinite weighted sum of chi-square random variables and show how this can be applied to distributions of various goodness of fit test statistics. Results obtained by this general approach are comparable with those reported previously in the literature. In the case of the Cramer-von Mises statistic an empirical adjustment is given vhich significantly improves on previous approximations. For the Kuiper statistic the corresponding empirical adjustment leads to an existing highly accurate approximation.     

The education of children in care and children in need: Who falls behind and when?

We seek to explain the development of the educational gap between children in “out‐of‐home care” (CLA), children deemed in social need (CIN), and other pupils. A cohort of 642,805 pupils aged 16 in 2013 was used to chart the educational progress of the full cohort, the CLA (n = 6,236), the CIN in 2012 or 2013 but not CLA (n = 20,384), and a sample individually matched with the CLA (n = 11,084). At age 7, attainment of the CLA and CIN was approximately 1 standard deviation lower than the cohort average and predicted attainment at 16. At this point, the persistent “CIN” (those with earlier and persistent needs) had the lowest attainment relative to others, and this declined further during secondary school. Those entering care before or during primary school had very low attainment at age 7, but their relative attainment did not decline. Attainment of CLA and CIN at age 16 likely reflects early environment, special educational needs, and poor relationships with secondary school. Policy, research, and intervention should focus on CIN as well as CLA, do so before entry to care, and take account of the onset of, and probable reasons for, educational difficulties.     

Do Donors Care? Some Australian Evidence

It is commonly believed that individuals would donate more to charity if they were assured that the funds would not be wasted. This is a common answer to survey type investigations into charitable giving. In this paper we adopt a law and finance approach to investigate the validity of this contention in the Australian context. We develop an Accountability Rights variable and relate that variable to charitable donations. The relationship between the two is statistically weak and not robust.