Collaborative Innovation with Customers: A Review of the Literature and Suggestions for Future Research*

Collaborative innovation with customers or users is increasingly important for the development of new products and services. In this paper we provide a review of the literature, placing emphasis on how firms engage in collaborative innovation with individual and business customers. Our review develops a synthesized conceptual framework from three existing models, and other streams of research, to organize this diverse body of literature. We review studies from several disciplines including innovation, strategy, management, marketing and information technology. Although much of the literature assumes net positive benefits from such collaboration, we also discuss contrary perspectives. We highlight areas in which research is needed for greater understanding of the strategic issues and for managing the collaborative process, and provide suggestions for future studies.     

重视“鱼缸因素”

一位高层管理者要为某个关键领导岗位物色合适的人选。他问候选人：“你以前所在公司的人员怎么样？”应聘者回答道：“他们无知又懒散。你必须盯着他们,因为他们总是想偷懒、占公司的便宜。他们憎恨沟通,反对变革,满心想的只是自己。”     

Federal Public Investment Spending and Economic Development in Appalachiai

Abstract This analysis examines the relationship between federal public investment spending and economic development in the special case of Appalachia. We propose that the effects of federal public investment spending on economic development operate indirectly through private capital accumulation. We use a spatial lag regression model to test our ideas for the 1980s and the 1990s. In the first step, we show that average federal public investment spending from 1983–1989 and 1993–1999 has net positive effects on measures of private capital accumulation in Appalachia. In the second step, we add three indicators of county economic development in 1989/1999 and find that earnings and nonfarm employment growth during the respective decades predicts higher levels of economic development at the end of the decades. However, while federal public investment spending has positive effects on measures of private capital accumulation, it has no direct effect on measures of economic development.     

Why privacy keeps dying: the trouble with talk about the end of privacy

It is a curious fact how much talk about privacy is about the end of privacy. We term this ‘privacy endism,’ locating the phenomenon within a broader category of endist thought. We then analyze 101 newspaper articles between 1990 and 2012 that declare the end of privacy. Three findings follow. First, claims about the end of privacy point to an unusually broad range of technological and institutional causes. Privacy has been pronounced defunct for decades, but there has never been a near consensus about its causes. Second, unlike other endist talk (the end of art or history, etc.), privacy endism appears ongoing and not period specific. Finally, our explanation of the persistence and idiosyncrasy of claims to the end of privacy focuses on Warren and Brandeis’s 1890 negative conception of privacy as ‘the right to be let alone’: namely, modern privacy talk has always been endist because the right to privacy was born out of the conditions for its violation, not its realization. The conclusion comments on implications of that basic proposition.     

Analysis of EGM licensing decisions by the gambling regulator,Victoria, Australia

Gambling expansion is commonly justified in public discourse by claims of community benefit, increased employment and capital investment. Compared to other jurisdictions, the Electronic Gambling Machine (EGM) license process in Victoria, Australia, is relatively transparent and amenable to analysis. This article describes research that assessed factors relevant to EGM license decisions made by Victoria’s gambling regulator between 2007 and 2014. During the period under review, the regulator granted 144 of 154 applications, finding that approving these applications would not be detrimental to relevant communities. Most commonly cited factors supporting approvals were commitments to undertake capital works, contribute to community purposes and increase employment. The regulator overwhelmingly agreed that supportive factors would balance harms, such as problem gambling, high levels of expenditure or socio-economic disadvantage. This research demonstrates the difficulty of balancing apparently quantifiable benefits against less readily measurable gambling-related harms in regulatory decision-making. The study found that harms were poorly conceived and understood inadequately and supportive factors frequently overstated. This process may lead to unnecessarily high levels of community harm, contradicting the purposes of the relevant legislation. The article suggests that better, more consistently applied principles are required to ensure the more rigorous scrutiny of supportive factors and improved understanding of gambling harms.     

Community Resiliency in Declining Small Towns: Impact of Population Loss on Quality of Life over 20 Years

This analysis seeks to understand why some small towns have improved quality of life (QoL) over the past 20 years despite sizable population losses. Using a longitudinal data set of small towns in Iowa collected every 10 years since 1994, I measure the resiliency or vulnerability of declining towns based on change in subjective QoL, and then model the socioeconomic correlates along a resilient‐decline index. Community resiliency is enhanced by the process of creating bridging social capital, not the quantity available for use. By contrast, the quantity of both internal and external linking social capital promotes resiliency by linking residents to local and outside power structures, but the growth of these linkages has no impact. Bonding social capital indirectly helps resiliency by increasing internal linkages that foster local participation, but hinders it by decreasing external ones that limit access to outside resources. Jobs in goods‐producing industries like manufacturing directly promote resiliency by providing more secure employment, plus indirectly promote it by increasing bridging ties and external linkages. Growing poverty and income disparities make declining places more vulnerable by reducing QoL and external linkages. I discuss local strategies promoting resiliency and QoL.     

Religion and Comparative Political Sociology

In the last decade, religious politics seemed to sweep the world. Calls have been issued for religion to regain its rightful place in the study of politics. We contend that the influence of religion on politics is hardly novel and that religious beliefs and organizations have had a profound effect on polities both in the developed democracies and in developing societies. Drawing widely on the comparative sociology of politics, we trace the role of religion in the generation of political attitudes and preferences, in the process of democratization, in the formation of interest organizations and confessional parties, and consider the contemporary debate concerning religious violence. We will demonstrate the importance of religion in inspiring political behavior, including both electoral and non-electoral politics, and in the shaping of political institutions and the regulatory framework surrounding the religious sphere. Our survey indicates that neither arguments concerning the secularization of polity and society nor for the recent return of religious fervor to politics is persuasive. Religion is, and has been, fundamental to modern politics.     

Residential Preferences: What's Terrorism Got to Do with It?

Security has long been recognized as an element in residential preference and its relative importance has risen with fear of extremist attacks on U.S. cities. Using polling data from 2004, this research investigates whether the security breaches of 9/11 in New York City influenced residential preferences in New York State. Our results confirm that perceived risks are greatest downstate but exert little overall net effect on (re)location plans. A stabilizing effect may be evident where preferences are reinforced among upstate residents who respond to downstate risk by strengthening “stay put” attitudes. An inspection of real‐estate data in the northern reaches of the New York Metropolitan Area suggests a risk‐averse hedging strategy—city residents relocating in stages by acquiring open land and the option to build and move should renewed terrorist attacks occur.     

The National Review “fires” Christopher Buckley: Image restoration and the rhetoric of severance and restraint

Image Restoration Discourse, Situational Crisis Communication Theory, and related crisis-response models tend to involve charges leveled at entities: individuals or organizations. In The New Rhetoric, Perelman and Olbrechts-Tyteca suggest an important mid-ground: stakeholder concerns regarding aberrant actions of a member of a larger public. Perelman and Olbrechts-Tyteca's “techniques of severance and restraint” comprise 11 strategies for countering the possible effects of an aberrant member's acts on the image and reputation of a larger public. This article will explore those techniques through an examination of how the National Review Online, the Web site complement of National Review magazine, responded to columnist Christopher Buckley's endorsement of Barack Obama in the 2008 U.S. presidential election.