INFLUENCE OF AN INVITATION TO ANSWER BY TELEPHONE ON RESPONSE TO CENSUS QUESTIONNAIRES

An experimental test was made of whether completion rates fora census questionnaire could be improved by offering the optionof calling a toll-free number and providing the requested informationto an interviewer as an alternative to mailing it back. Conductedon a national probability sample of house holds, five treatmentpanels were created to examine the effect of delivering, indifferent ways, the invitation to respond by telephone or mail.Offering such invitations did not improve completion rates exceptwhen included with a follow-up letter that did not also includea replacement questionnaire.     

A framework of managerial promotion in a lifetime employment organization: The D bank

From existing formal personnel policies in a Korean bank, a set of internally consistent career system properties are logically inferred for an organization with the strategic human resource objective of lifetime employment. It is argued that the policy emphasis accorded particular functional personnel activities is inherent in the choice of human resource utilization strategy. It is recognized, however, that certain contextual features (e.g., the legal environment, cultural norms) may either constrain or facilitate the choice.     

Skills,control, and the mass professions

Since members of the mass professions are employed mainly by large organisations in the public sector, they are increasingly ‘managed’. What is happening to their skills, their control over their own work, and their professionalism, are matters of concern as revealed by recent disputes. These are precisely questions at the heart of the labour process debate relaunched by Braverman. The insights generated by this stream of writing, already profitably applied beyond blue collar work to clerical occupations may be extended to embrace elements of the service class. There the notion of indetermination goes beyond the notion of discretion. Changes in public ideology have effects analogous to those arising from technological innovation in manufacturing. Yet professionals, whilst attending to technological aspects of their work, typically ignore the wider social issues. In this respect they are vulnerable to deskilling and erosion of control over their work.     

Career Change for Those Over 40: Critical Issues and Insights

This article discusses the recent phenomenon of older career changers and highlights some of the strengths and proactive strategies for such people. Issues include dealing realistically with negative perceptions and stressing advantages of the mature career changer.