An integrated dominance analysis and dynamic programing approach for measuring predictor importance for customer satisfaction

Abstract

Dominance analysis is a procedure for measuring the importance of predictors in multiple regression analysis. We show that dominance analysis can be enhanced using a dynamic programing approach for the rank-ordering of predictors. Using customer satisfaction data from a call center operation, we demonstrate how the integration of dominance analysis with dynamic programing can provide a better understanding of predictor importance. As a cautionary note, we recommend careful reflection on the relationship between predictor importance and variable subset selection. We observed that slight changes in the selected predictor subset can have an impact on the importance rankings produced by a dominance analysis.     

Unbiased estimation following selection for bernoulli populations

Although a large number of selection procedures have been published in the statistics literature, the selection approach has received only limited use in applications. One drawback to the use of such procedures has been the lack of parameter estimates, which prevents quantitative comparisons among the treatments. To partially address this criticism, we present a general method for constructing unbiased estimators of the success probabilities after the termination of a sequential experiment involving two or more Bernoulli populations. Some theoretical properties are presented, and examples are provided for several different selection procedures.     

Are dual and single exposures differently associated with clinical levels of trauma symptoms? Examining physical abuse and witnessing intimate partner violence among young children

A significant portion of children living in the United States have experienced trauma. Informed by the developmental traumatology model, we explored the effects of physical abuse and witnessing intimate partner violence (IPV) on childhood trauma symptoms. This study utilizes a convenience sample of 580 high‐risk children between 3 and 12 years who received services from one‐child advocacy centre during a 12‐month period. We performed a series of binary logistic regression analyses to examine if physical abuse, exposure to IPV, and dual exposure (i.e., both physical abuse and IPV) are distinctly associated with six trauma symptoms, including anxiety, depression, posttraumatic stress (PTS), dissociation, anger, and sexual concerns. The results indicated that dual exposure was predictive of all trauma symptoms, except for dissociation. Additionally, physical abuse was associated with PTS, anger, and sexual concerns, whereas exposure to IPV was associated with depression, PTS, and sexual concerns. Research and implications for practitioners working with young children are discussed.     

Help-seeking behaviors and attitudes of emerging adults: How college students reporting recent suicidal ideation utilize the internet compared to traditional resources

Abstract

Objective: Suicide is the second leading cause of death among emerging adults, yet little is known regarding their online help-seeking. Participants: The National Research Consortium of Counseling Centers in Higher Education's dataset (N=26,292). Methods: Students across the United States were recruited from 73 four-year institutions to participate during the 2010–2011 school year. Results: Observed the effectiveness of online and traditional help-seeking stratified by recent suicidal ideation related to their most distressful period in the past year. Females and younger students endorsed both types of help-seeking, yet those with recent ideation were less likely to disclose any help-seeking. Among those reporting recent ideation, only females reported that traditional supports were more than moderately helpful. Regardless of whether students endorsed ideation, students who were younger, engaged in risky behaviors and identified as females reported that online resources were more than moderately helpful. Conclusions: Online resources could potentially bridge barriers to traditional help-seeking for those reluctant to seek out care, yet traditional resources were reported to be the most effective among this sample.     

At the intersection of idealized youth and marginalized almost-adulthood: how girls negotiate young motherhood in London,Ontario

This article discusses how young mothers in London, a mid-size city in Canada, utilize a drop-in centre service while attending an alternative programme to acquire secondary school credits. The central arguments made here are informed by key concepts in the field of girlhood studies. With its attention to the interconnections between gender, age, and generation as well as other aspects of social identity, girlhood studies provides crucial insight into the lived experiences of young mothers who straddle the space between girlhood and adulthood. We interpret the experiences of the young mothers who participated in this study in light of shifting meanings and expectations of girls and girlhood in the neoliberal era. Drawing on the concept of the ideal neoliberal girl subject embodied in the ‘can do’ and ‘at risk’ girl, this paper highlights the tensions in accessing a drop-in centre, which functions as both a site of security and surveillance, for a group of young mothers receiving social services. The findings revealed how girls who are mothers struggle to live in the present to assert a legitimate maternal identity even as they are prepared for the future through neoliberal public policies and other disciplinary practices.     

Sally Power,ed., Civil Society through the Lifecourse. Policy Press: Bristol,UK 2020, 234 pp., $115.00

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