A perspective on multinational enterprise’s national identity dilemma

ABSTRACT

This conceptual paper identifies gaps and contributes to the literature on ‘identity’ dilemmas faced by multinational enterprises operating in a globalised world. Various characteristics and business strategies of multinational enterprises are delineated and analysed through the lens of social identity theory and international business concepts such as market and institutional logic. Our analysis, based on multiple cases, and derived from a variety of industries and countries, associates the identity dilemma to informed business strategy. Our findings suggest that while multinational enterprises face identity dilemmas that they sometimes use to their advantage, it also poses several challenges. Through our conceptualisation, we derive five distinct propositions to shape future research directions.     

Optimum number of Kanbans between two adjacent stations

A model and solution strategies are developed for determining the optimum number of Kanbans between two adjacent workstations. The total cost is expressed as a function of the number of Kanbans, and the parameters, shortage cost of materials and holding cost of containers. Since the number of Kanbans obtained has to be an integer, an incremental search procedure is used, which leads to the construction of a strong bound on the optimal number of Kanbans required.     

Determining Optimal Advertising Strategies: A Markov Decision Model Approach*

This study falls in the class of models in which advertising wearout and the differences between the learning and forgetting of advertisements are explicitly included. A discrete time Markov decision modeling approach is used to obtain optimal control limit policies, and an algorithm is provided to identify these policies. A control limit policy specifies whether or not to advertise in a specific time period on the basis of the level of awareness in that time period. Thus, the duration for which advertising is not done is determined endogenously, and the algorithm helps determine this duration for a given set of parameters. This is a particularly desirable feature, since advertising practitioners are interested in determining the optimal duration of advertising pulses. Computational experience suggests that the algorithm is very fast and easy to implement. Also, conditions on model parameters indicating the relative efficacy of pulsing versus uniform advertising are provided.     

Theoretical and Interpretation Challenges to Using the Author Affiliation Index Method to Rank Journals

We formally review the Author Affiliation Index (AAI) method as originally conceived by David Harless and Robert J. Reilly from the Economics Department at the Virginia Commonwealth University School of Business and as subsequently developed and interpreted by Gorman and Kanet in their 2005 article. Through this formal review, we first highlight and discuss two important informational inputs that can impact the stability of the AAI scores for journals in any given set of to‐be‐evaluated journals. We then identify and challenge interpretations related to these scores (one theoretical, one statistical) offered by Gorman and Kanet that result in misleading conclusions about journal quality and that may potentially motivate inappropriate editorial behavior. For important professional decisions of hiring, performance evaluation, promotion, and tenure, we conclude by cautioning against sole reliance on the AAI method for ranking journals and against exclusive interpretation of the score computed via the AAI method as an indicator of journal quality.     

Optimal Enhancement and Lifetime of Software Systems: A Control Theoretic Analysis

We develop an optimal control model to maximize the net value provided by a software system over its useful life. The model determines the initial number of features in the system, the level of dynamic enhancement effort, and the lifetime of the system. The various factors affecting these optimal choices are systems characteristics (e.g., complexity, age, quality), user learning, and process maturity. We also consider that there is a time lag between the addition of a feature and the realization of its benefit to users. The basic model is extended to consider the decision of replacing the existing system by a new one.     

IMPACT OF PARTICIPATION IN THE BUDGETARY PROCESS ON MANAGERIAL ATTITUDES AND PERFORMANCE: UNIVERSALISTIC AND CONTINGENCY PERSPECTIVES*

Data from responsibility-center managers reveal that greater budgetary participation contributes to managerial performance and attitudes in high-environmental-uncertainty situations but hampers performance and attitudes in low-uncertainty situations. Higher budgetary participation reduces managers' propensity to create slack in high- (but not in low-) uncertainty conditions.     

A Passage to India: Altering Tracks through Paternalistic Welfarism for High Performance in India's Public Sector Rail Undertakings

High-performance work practices (HPWPs) enacted within public sector undertakings (PSUs) in emerging economies are a relatively underexplored topic. By employing the theoretical lens of social exchange and the ability, motivation and opportunity paradigm, this paper highlights the mediating effects of knowledge sharing on the relationship between employee perceptions of HPWPs and employee and business unit performance. We provide evidence drawn from both manager- and employee-level voices by applying a qualitative case study design to two large Indian PSUs and taking a reverse/inverse approach in order to delineate the commonly understood conceptualizations of HPWPs. Our findings confirm the presence of a combination of high-commitment, high-involvement and high-performance work systems that increase the ability, motivation and opportunity of employees to share knowledge, and thus help achieve positive employee and financial outcomes. We found that our set of HPWPs exhibit a strong paternalistic welfarism ethos. We also discuss the implications of our study for research and practice.     

Critical Dimensions of Strategic Information Systems Planning

Strategic information systems planning (SISP) is the process whereby an organization establishes a long-range plan of computer-based applications in order to achieve its goals. A number of problems can potentially impede information systems planners as they carry out the process. A survey of 80 firms who completed the SISP process revealed that the problems constitute five factors: the organization, implementation, database, hardware, and cost. A discriminant analysis showed that three factors—the organization, implementation, and database—best distinguished satisfied from dissatisfied information systems planners. A research application of the five factors suggested that organizations with more sophisticated business planning endure significantly less severe hardware and implementation problems.     

The Design of Feature‐Limited Demonstration Software: Choosing the Right Features to Include

Today, software supports many important tasks in a variety of industries. In the specialized nature of these environments, a common problem faced by software vendors is to correctly signal the true value of a software product to the end users. For example, telecommunications equipment manufacturers design complex software for important functions like provisioning new users in the network. These software products automate various functions that would otherwise need to be done manually. In order to enable potential customers—telecommunications providers—to evaluate and recognize the full value of the product, equipment vendors often provide a free, feature‐limited version of the product to the customer. As the specific features included in the feature‐limited version influence whether the full product is purchased or not, it is essential that the features included in the feature‐limited version be selected judiciously. While the importance of identifying the best set of features has been well recognized, there has been little research to date that systematically addresses this fundamental business decision. This study fills this gap in the literature by providing an objective approach to the design of demonstration software. We illustrate the benefits of our approach through a case study involving the design of a feature‐limited demo for a wireless telecommunications equipment manufacturer.