生气情绪研究进展

生气情绪是人类最主要的情绪之一,众多学者从性质、产生原因、过程和功能各方面对它进行了定义.关于生气情绪的产生过程、作用以及生气情绪的管理等方面的研究已经取得了一定的进展.当前对生气情绪的生理与认知交互作用、生气情绪与其它情绪之间的转化和生气情绪与不同社会文化背景两者之间关系的探讨是研究者主要关注的问题.     

全面质量管理在美英高等教育中的应用及启示

全面质量管理(TQM)旨在通过TQM的目标管理来实现组织中物质及人力资源的有效利用,从而达到提高组织运行质量的目的,全面质量管理同样可以应用于高等教育系统。本文介绍了TQM的定义与原则,美英一些高校应用TQM的成功范例。并结合我国高等教育的实际,提出了“九步应用模型”。     

高校学历证书电子注册与学籍管理改革

电子注册制度不仅是对高等教育学历证书管理办法的重大改革,也是促进高校学籍管理改革的重要手段。本文针对当前我国高校学籍学历管理的新情况,从本校实施电子注册制度的具体实践出发,认真探讨学籍学历管理工作的新特点和新问题,以谋求进一步改进工作的新思路。     

社会管理创新的几个问题

社会管理创新已经作为一项重大的时代主题提出来了,社会管理涉及的一系列基本问题需要进行理论上的廓清。不能将社会管理等同于行政管理,社会管理创新不是实施全面控制,社会管理与危机管理是有区别的,也不能将社会管理理解为社会服务,还应正确处理好社会管理的"管"和"建"的关系。     

论资本经营与高新区发展之路——以无锡新区为例

资本经营是全球化时代世界经济发展的趋势,也是一国经济可持续增长的重要动力,高新技术开发区作为地区经济发展的引擎,对外开放的前沿阵地以及科技创新的战略基地,探索资本经营之道,推进重点企业上市势在必行,无锡新区寻求形成“新区板块”的战略举措对全面提升企业素质．推进新区的创新型国际化进程有重大意义。     

编制管理法制化浅议

编制管理法制化作为行政管理体制改革的重要组成部分,我们必须站在全面落实科学发展观和加快构建社会主义和谐社会的高度,实现机构和编制管理的法定化、科学化、规范化。     

Cross‐training Decisions in Field Services with Three Job Types and Server–Job Mismatch*

To be cost‐effective, field service managers must balance the high cost of machine downtime with the high cost of cross‐training technicians in multiple skills. We study a field service system with three job types requiring three different skills. Each server has a primary skill, the cost of which is considered sunk, and up to two secondary skills, which is a managerial decision. We model two important characteristics that distinguish field services: server–job mismatch and the ratio of travel time to service time. We use a queueing framework and simulation to study three cross‐training decisions: the number of servers cross‐trained in secondary skills, the number of secondary skills each server should have, and the efficiency in each secondary skill. We find that complete cross‐training is cost‐effective in some field service situations. Typically, efficiency in secondary skills must be close to 100%, but when the probability of mismatch is high and the ratio of travel time to service time is high, efficiency in secondary skills must be less than 100%.     

Viability of Auction‐Based Revenue Management in Sequential Markets

The Internet is providing an opportunity to revenue management practitioners to exploit the potential of auctions as a new price distribution channel. We develop a stochastic model for a high‐level abstraction of a revenue management system (RMS) that allows us to understand the potential of incorporating auctions in revenue management in the presence of forecast errors associated with key parameters. Our abstraction is for an environment where two market segments book in sequence and revenue management approaches consider auctions in none, one, or both segments. Key insights from our robust results are (i) limited auctions are best employed closest to the final sale date, (ii) counterbalancing forecast errors associated with overall traffic intensity and the proportion of customer arrivals in a segment is more important if an auction is adopted in that segment, and (iii) it is critically important not to err on the side of overestimating market willingness to pay.     

中国企业管理创新及其实现初探

在阐述企业管理创新的基本含义和主要决定因素的基础上,指出主体缺陷、客体不明、环境限制和风险与收益不对称等是导致中国企业管理创新不足的主要成因,进而提出改进和增强中国企业管理创新的实现途径     

A PLAGUE ON THE PANOPTICON: Surveillance and power in the global information economy

With technological advances in data-manipulation, the increased 'informability' of our daily lives and the potential for social management, surveillance has become a key site for understanding the workings of power within the global informational economy. Jeremy Bentham's Panopticon has, courtesy of Foucault, become a dominant metaphor in surveillance studies. This central eye, aimed at the moral reform of institutionalized bodies and operating through a de facto closure of individual agency, tends to limit our conception of the complex ways surveillance serves and disrupts power. Through analysis of commercial and workplace surveillance, this paper shows that power is contested and agency never completely closed down. To comprehend this negotiated relationship, an alternative framework - 'plague management' - is presented. This envisions surveillance within a social setting operated by multiple agents who themselves are open to the gaze of those surveyed. The aim of this project is to categorize rather than to reform and cure, and moreover space is available for resistance. On the global scale, new technologies have opened up space for informal, local surveillances to be effectively linked to media and Internet audiences. These 'surveillance networks', informal alliances of a variety of actors, have the potential to radically alter orthodox relations of power by evading the information controls of the state and connecting a local gaze with the global community. This paper concludes that although surveillance studies has rightly been concerned with the control capacities of IT, a balance must be actively sought with the facilitative, enabling and even democratic impulses nascent in the new technology.