基于核心制造规范的外包决策模型及实证研究

本文将制造规范概念引入外包决策,从考虑企业长期绩效和长期竞争力的角度提出了一个以制造规范核心度和流失度为控制变量的二维外包决策模型。决策模型将外包环境分为九种类型,涵盖了从内部制造、各种形式的外包,到简单采购等所有"买或做"的决策,尤其是对介于自制与简单采购之间灰色地带的外包,给出了考虑提供制造规范主体和供应商类型的不同类型合作和联盟治理结构策略。对四个不同类型的企业典型产品近1000个零件的外包决策进行了统计分析,实证了模型的有效性。模型对现实世界观察到的制造企业由于没有按照其中规律行事而导致失败的原因做出了合理而明确解释。     

Information and communications technologies, strategic asymmetry and national security

In the history of warfare, there are a number of examples of strategic uses of asymmetric technologies. Consistent with history and theory, individuals, organizations and nations have spotted opportunities to employ information and communications technologies to gain and exploit asymmetric advantages and to counter asymmetric weaknesses. This article discusses various asymmetries associated with institutions, nations and organizations that influence the ICT-national security nexus. Regulative, normative and cognitive institutions in a country provide various mechanisms that affect the nature of positive and negative asymmetries. Nations and organizations also differ in terms of their capability to assimilate ICT tools to gain positive asymmetries and deal with vulnerabilities of negative asymmetries. Integrative approaches that combine policy and technological measures at various levels are likely to make the world more secure.     

Looking Inside Glitch Mitigation Capability: The Effect of Intraorganizational Communication Channels

Manufacturers can reduce the occurrence of glitches in their operations by building capabilities to prevent them, yet mitigation capabilities are also needed to contain the effects of the glitches that will still inevitably occur every now and then. We examine the glitch mitigation capability of a production process from an information‐processing perspective and propose that (i) the impact of operational glitches on delivery performance is contingent on the formalization of intrafirm communication channels and (ii) this effect is stronger when formal communication channels are complemented with informal channels. We test our model in a sample of 163 make‐to‐order production processes and find support for the first hypothesis and partial support for the second hypothesis. The statistical analyses also reveal nonhypothesized empirical regularities, which we explore through an additional qualitative study based on 34 site visits and 30 interviews with production planners. The results have practical implications for the design of intraorganizational communication channels, and they also contribute to the research on organizational resilience and communications by showing that when coping with disruptions, the formal communication channels have advantages that are seldom discussed in the literature or recognized by practitioners.     

IT外包中企业绩效的影响因素实证研究

在已有文献的基础上,识别了关系治理的三个维度：良好冲突处理、相互依赖和关系规范,并从关系治理角度出发,构建了IT外包企业绩效影响因素的概念模型。通过对北京、上海和西安三地20多家外包企业进行问卷调查,利用结构方程模型进行实证分析。实证结果表明：信任、承诺和知识共享对企业绩效有显著的正向影响,其中信任和承诺对企业绩效的影响既有直接的影响又有间接的影响,知识共享对企业绩效有直接的影响;信任、承诺和知识共享具有很强的中介作用,良好冲突处理和相互依赖以信任、承诺和知识共享为中间变量间接影响企业绩效,关系规范以承诺和知识共享为中间变量间接影响企业绩效。     

业务外包风险分析与控制

结合现代企业理论中的交易费用理论和“委托-代理”理论,对业务外包风险进行了深入的剖析,详细分析了外包决策和执行两个阶段的风险,并提出了相应的风险控制策略。     

知识管理与企业管理信息系统建设

知识经济时代,知识在企业最终产品和劳务的价值增值中起着重要的作用,知识是企业经营最重要的资源。企业应该把知识管理融合到企业的管理信息系统中,并且将知识管理作为主要的管理活动和利用知识管理取得企业竞争优势。本文从—些企业知识管理成功与失败的案例入手,探讨企业知识管理的内涵,知识管理、企业业务流程与企业管理信息系统整合中的信息技术的软硬平台。探讨将知识管理与信息技术和企业业务流程结合起来的最佳方式,达到全企业的知识共亭,提高企业全体员工的素质,进而提高企业的竞争能力。     

销售时信息披露的公平原则与互利原则

本文通过对销售商向消费者披露产品的信息的责任和义务的分析,比较了信息披露道德的公平原则和互利原则.指出了信息披露的伦理要求,应根据各种具体问题的不同适当地在公平原则和互利原则之间定位.     

Path to “Stardom” in Globally Distributed Hybrid Teams: An Examination of a Knowledge‐Centered Perspective using Social Network Analysis

Although distributed teams have been researched extensively in information systems and decision science disciplines, a review of the literature suggests that the dominant focus has been on understanding the factors affecting performance at the team level. There has however been an increasing recognition that specific individuals within such teams are often critical to the team's performance. Consequently, existing knowledge about such teams may be enhanced by examining the factors that affect the performance of individual team members. This study attempts to address this need by identifying individuals who emerge as “stars” in globally distributed teams involved in knowledge work such as information systems development (ISD). Specifically, the study takes a knowledge‐centered view in explaining which factors lead to “stardom” in such teams. Further, it adopts a social network approach consistent with the core principles of structural/relational analysis in developing and empirically validating the research model. Data from U.S.–Scandinavia self‐managed “hybrid” teams engaged in systems development were used to deductively test the proposed model. The overall study has several implications for group decision making: (i) the study focuses on stars within distributed teams, who play an important role in shaping group decision making, and emerge as a result of a negotiated/consensual decision making within egalitarian teams; (ii) an examination of emergent stars from the team members’ point of view reflects the collective acceptance and support dimension decision‐making contexts identified in prior literature; (iii) finally, the study suggests that the social network analysis technique using relational data can be a tool for a democratic decision‐making technique within groups.     

网络时代的适时财务监控与公司治理

网络技术应用的普及使传统财务监控的变革已成为公司治理和财务管理的热点话题,本文简要揭示新概念——适时财务监控与公司治理的关系,剖析了公司不同管理层次的适时财务监控的实时需求,从公司治理的基本需要对公司价值流再造、公司信息系统变革和适时财务监控机制重构等三个方面进行了初步研究,为网络适时财务监控在公司治理实务中的应用提供了一个基本框架。     

Revisiting management innovation and change programmes: strategic vision or tunnel vision?

The information systems (IS) and management literature, broadly conceived, is replete with management innovation and change programmes. All are designed to enhance business performance and competitive advantage. This paper examines five approaches which have been developed in the post-war period to improve business performance. They are Total Quality Management (TQM), Just-In-Time production management (JIT), Activity Based Costing (ABC), Business Process Re-engineering (BPR), and Process Innovation. By comparing and contrasting these approaches, it is found that considerable overlap exists in their scope, style, content, aims and objectives. In view of this, the paper argues that instead of re-inventing the wheel every few years with a new management innovation and change panacea or fad, a broader, inter-disciplinary perspective should be adopted which seeks to understand the wider ideological, historical and empirical perspective which underpins these ideas. This is instead of the tunnel vision approach which seeks only to place these ideas in a narrow organisational or managerial context.