Culture and Organization: The Case of Transmanche-Link

The relationship between culture and organization has often been discussed, but rarely explored directly. This paper implements a cultural values instrument taken from Hofstede together with a behavioural instrument derived from Van de Ven to matched samples of British and French managers working on the Channel Tunnel project. The results largely replicate the findings of Hofstede regarding cultural values, but do not support the predicted implications for behaviour. In essence, the British were found to be more bureaucratic and more team-oriented than their French counterparts, who tended to be more fonceur and competitive. This indicates that the relationship between culture and behaviour might be more complicated than research to date suggests.     

On the effectiveness of cognitive feedback from an interface agent

The objective of this study was to determine the impact of task information (TI) provided by an interface agent during the idea evaluation and integration step of the problem formulation stage of the problem solving process. The effectiveness assessment was based on solving diagnostic decision problems in the domain of complex industrial machinery. Ten domain experts participated in this study. Decision support was provided by a case-based reasoning system. Findings suggest that TI provided by the interface agent had no effect on the decision maker's performance, nor on the associated cognitive effort. However, a verbal protocol analysis revealed that the ten subjects used the interface agent to verify their decision processes. The results and their implications are discussed with respect to current findings in the area of decision support systems.     

消费者品牌信任机制建立及影响因素的实证研究

诚信危机是现代企业面临的严峻问题,而营销领域关于消费者对品牌信任建立的理论与实证研究还很匮乏。笔者在访谈和文献基础上,将相关领域的机制性研究与前因性研究两种方法相结合,提出了消费者品牌信任建立的三种机制(经验机制、计算机制和转移机制),并探查出能够反映每种机制的五个变量(感知质量、顾客满意、感知风险、经济价值和品牌声誉)。通过在化妆品行业收集的数据,使用结构方程模型分析,结果表明,经验机制和计算机制对建立品牌信任起作用,其中经验机制的作用最大。     

员工心理契约及其组织效果研究

本研究运用在中国文化背景下开发的心理契约问卷,考察了员工心理契约结构及其与组织效果变量之间的关系.研究结果表明,员工心理契约中的组织责任和员工责任分别由三个维度构成,而且这些维度对一些主要组织效果变量有很好的预测作用.     

高校体育社团社会责任对成员组织公民行为的影响——心理契约、组织认同的序列中介作用

为考察高校体育社团社会责任对社团成员组织公民行为的影响,以及心理契约和组织认同在它们之间的多重中介作用,采用问卷法对高校体育社团成员进行调查的结果发现:高校体育社团社会责任能够正向预测组织公民行为,心理契约与组织认同在社会责任与组织公民行为中间起中介作用。高校体育社团社会责任通过4条路径影响组织公民行为:直接作用,心理契约、组织认同的中介作用,心理契约和组织认同的序列中介作用。构建的多重中介模型在一定程度上解释了高校体育社团社会责任对社团成员组织公民行为的影响机制。研究结果表明,高校体育社团重视社会责任有助于提高社团成员心理契约和组织认同,进而提高社团成员组织公民行为。     

论概率安全评价中的组织风险因素

核电站组织风险已经成为核电站安全运行重要的影响因素,在概率安全评价中考虑组织风险因素是核电安全研究的重要课题。文章在建立组织风险因素与PSA之间转换的概念框架的基础上,对组织风险因素进行分类。分类后的组织风险因素受人员行为形成因子的影响,其影响在人因可靠性分析中进行分析。计算和评估这些人员行为形成因子对于事故后操纵员的影响可以计算组织因素对核电站安全的影响。     

二元学习与创新绩效的作用机制——组织内部协作网络的调节作用

组织学习是驱动企业创新、实现技术追赶与超越追赶的关键因素,如何合理组织企业的利用式和探索式学习是企业构建研发体系的关键问题。学界对二元学习是否有利于企业的创新绩效存在截然不同的观点。同时,组织内部的情境因素是影响组织二元学习和创新绩效关系的最根本因素,组织内部研发协作网络是二元学习的重要载体。基于美国半导体行业企业十年间的专利数据,实证研究发现,不同维度的二元学习对企业创新绩效具有不同的影响,联合二元学习能够积极影响企业的创新绩效,平衡二元学习则会降低企业的创新绩效;内部研发协作网络密度在二元学习和创新绩效的关系中具有显著的调节作用,企业的内部协作网络密度越高,联合二元学习对企业创新绩效的积极影响越弱,平衡二元学习对创新绩效的负影响则加剧。     

并购情境下领导群体原型典型性与下属上向信任的关系——组织身份凸显性的调节作用

基于社会身份理论,在并购情境下,领导的群体原型典型性作为领导群体身份特征的表征,对内群体下属的上向信任存在正向预测作用,即高群体原型典型性的领导更容易获得下属的上向信任。而领导的组织身份凸显性作为领导组织身份特征的表征,负向调节领导的群体原型典型性与上向信任之间的关系。     

Problem‐ and solution‐focused characteristics of parenting support, 3 years after implementation of the solution‐focused approach: A qualitative content analysis

In recent years, solution‐focused parenting support has been developed and implemented as a promising brief and strength‐based approach. Given the fundamental differences between solution‐focused and the historically more common problem‐focused parenting support and the complexity of transforming professional practice, an actual shift towards solution‐focused parenting support can be expected to be limited up to now. However, because research into the specific communication characteristics of professional parenting support is currently lacking, no conclusion can be drawn at present. Therefore, this study aims to explore the current problem‐ and solution‐focused characteristics of parenting support in the Dutch youth healthcare (YH). In total, 15 support sessions performed by 10 public health nurses were audio recorded and transcribed verbatim. A detailed qualitative content analysis of professional communication was conducted to identify problem‐ and solution‐focused factual, expressive, relational and appealing aspects of parenting support. Problem‐focused characteristics dominated all sessions of parenting support. This study is the first to thoroughly analyse the problem‐focused and solution‐focused communication characteristics of professional parenting support using a qualitative content analysis. Parenting support practice in the Dutch YH did not shift substantially to a solution‐focused approach. More effort is required to stimulate and facilitate this professional transformation.     

Early Pregnancy Assessment Services in Australia: What psychosocial support is available? A qualitative study

ProblemWomen commonly experience emotional distress following miscarriage but do not receive the support they need from healthcare providers.BackgroundMiscarriage can result in psychological morbidity; however, appropriate support at the time of a miscarriage can lead to better psychological outcomes. Early Pregnancy Assessment Services (EPASs) are dedicated outpatient services considered the “gold standard” for miscarriage care. Little is known about the psychosocial support EPASs provide in Australia.AimsThe aim of this study was to explore the provision of psychosocial support in Australian EPASs.MethodsSemi-structured interviews were conducted with 29 purposively sampled key-informants from 13 EPASs. Interviews were audio-recorded, transcribed, and thematically analysed.FindingsConsiderable variation was found in how EPASs functioned and their provision of psychosocial support. Many services were co-located with antenatal services, run by doctors with limited experience and most did not offer any psychosocial training to staff specific to EPAS. Referrals for additional support were generally not offered for first trimester miscarriages, and follow-up typically focused on physical management rather than emotional wellbeing. All EPAS staff demonstrated a strong commitment to providing best possible care to women within their own clinical setting and acknowledged the need for improved psychosocial support.ConclusionThis study provides the first exploration of Australian EPASs’ provision of psychosocial support. It has shown that while health care professionals working in EPASs are dedicated to providing the best possible care to women within their clinical setting, psychosocial support is very limited and could be improved.