The case for critical social gerontology in social work education and older women1

This article argues the case for the application of critical social gerontological theory and research to social work education and older women, both as a way of heightening student social workers' awareness and understanding of the complex and diverse experiences of older women who make use of personal social services AND to develop anti‐ageist and anti‐sexist practice. In presenting this ‘case for social gerontology’, the paper will draw on findings from the author's recent research with older widows.     

The Management and Practice of Joint Adult Protection Investigations between Health and Social Services: Issues Arising from a Training Intervention

The implementation of government policy for the protection of vulnerable adults [Department of Health (2000 Department of Health. 2000. No Secrets: Guidance on Developing and Implementing Multi‐agency Policies and Procedures to Protect Vulnerable Adults from Abuse, London: HMSO.  [Google Scholar]) No Secrets] has set expectations for the development of multi‐agency policies and procedures in adult protection in England. Multi‐agency working in adult protection mainly concerns complex cases involving more than one service user or where a number of managers or practitioners are involved. However, these also tend to be the most serious abuse cases where the necessity for effective inter‐agency co‐ordination collaboration between social services authorities (local authorities) and health trusts (NHS) is most acute, especially with the development of partnership working such as in learning disability [Department of Health (2001 Department of Health. 2001. Valuing People: A New Strategy for Learning Disability for the 21st Century, London: Department of Health.  [Google Scholar]) Valuing People]. Moreover, effective collaboration with the police in the conduct of adult protection casework and process is required for cases where criminal offences may have been committed. These demands put high expectations on the professionals involved. Based on a series of joint training interventions between social services and health personnel in Kent, this paper identifies key issues for the effective performance of joint adult protection investigations and maps both the challenges and management and practice competencies required. Potential solutions to the complexities of managing multi‐agency investigations in adult protection were identified with potential relevance to improving adult protection case management and co‐ordination more widely.     

Mixed‐Method Evaluation of Continuing Professional Development: Applications in Cultural Competence Training

Continuing professional development has been identified as an important tool for advancing the competence of social workers, yet outcomes of professional development are conventionally evaluated using methods that cannot provide trustworthy information about program effectiveness. This paper suggests that innovations in social research can be applied to strengthen the evaluation of educational outcomes from continuing professional development. The benefits of designing a mixed‐method evaluation of educational interventions are explored by reviewing the experience of implementing a cultural competence continuing professional development workshop series in Toronto, Canada. Review of the process demonstrates that the combination of methods results in a richer data set that can answer questions about both the process of the learning experience, and the effect that training has on professional practice.     

Reduction of Face‐to‐Face Contact Hours in Foundation Research Courses: Impact on Students' Knowledge Gained and Course Satisfaction

This study investigated the impact of reducing the number of face‐to‐face contact hours in a Masters of Science in Social Work (MSSW) foundation research course in an urban school of social work on students' knowledge gained and course satisfaction. A quasi‐experimental pretest/posttest comparison group design was used to test the following hypothesis: reducing the number of face‐to‐face contact hours will not negatively impact knowledge gain and course satisfaction in a foundation research course. The findings of this study suggest that reducing the number of face‐to‐face contact hours does not negatively affect student learning as both the comparison and the experimental group demonstrated an increase in foundation research knowledge. The level of course satisfaction was influenced by the number of hours completed in the program, age, and the number of hours worked in paid employment. Students who are especially vulnerable are younger students who have completed less course hours. They tend to struggle at the beginning to get used to new technology as part of their educational experience. This paper demonstrates that it is no longer ‘if’ web‐based and distance learning technologies are appropriate for social work education but rather ‘when’ and the degree to which their integration yields greatest educational value.     

Experiences of Post‐Qualifying Study in Social Work

This article is based on a research project to explore the experiences of past and current candidates for post‐qualifying awards in social work in England. Also included in the study are the Leads of the post‐qualifying consortia in England. The study used questionnaire survey and nominal group techniques to gather data, which were coded and categorised into themes. The main findings relate to the perceived purposes of post‐qualifying study, motivations for undertaking post‐qualifying study, the factors that sustain and hinder study, the advice that those who have or who are experiencing post‐qualifying study would give to those about to start and future plans and hopes in this area.

Post‐qualifying study is generally valued, especially in relation to the opportunities it provides for professional development. The support of a mentor who has direct experience of the candidate's programme is highly prized, as are clear and consistent guidance from the programme and meaningful study time and workload relief from employers. There are also frustrations for some candidates who do not feel that their post‐qualifying study has stretched them beyond qualifying standards or who experience the teaching as divorced from the realities of daily practice. The appetite for a wider choice of post‐qualifying modules suggests that providers of post‐qualifying study will need to collaborate within and across regions in order to achieve a critical mass of candidates for more specialist or focused learning. The study suggests a need for further research to understand the impact of post‐qualifying study on candidates' social work practice.

The article concludes with two checklists of questions, one for individual candidates and another for agencies and programmes. These questions arise from the findings in the research.     

Applying Complexity and Emergence in Social Work Education

Complexity theory provides social work educators, researchers, and evaluators with a promising approach for examining the concepts of interconnectedness, non‐linearity and emergence. This paper introduces complexity theory, provides an example in which a large international non‐governmental organization developed the capacity to address the issue of human trafficking, and discusses implications for applying this approach to social work education coursework. Social work applications of complexity range from understanding emerging social movements, to encouraging human rights and resiliency in target populations, to understanding the interdependencies of communities.     

Outcharming crime in (D)urban space

This paper is an inquiry into the uses of space and emotions in the governance of urban dangers. Cities have always been affective assemblages, yet the role of both space and affect in the control of urban crime has dramatically changed over the century. What defines spatial urban management today, in Africa and elsewhere, are not the prohibitive, moralising or forcefully exclusionary techniques of the past; instead, the powers of seduction and atmosphere have gained pride of place and given rise to a regime of spatial management through flirty surfaces. Crime, according to security strategists and city makers in the South African city of Durban, can be literally charmed out from particular bubbles of governance. Urban practitioners do not search for the root causes of violent crime somewhere deep in the history of society, but rather in space itself, right at the city's surface. While part of a worldwide trend, this recent fascination with the charming aspects of space has a particularly strong South African dramatic. Governing through handsome space in South Africa is not simply a creation of beautiful illusions against the reality of pervasive violence, but a constant endeavour to re‐draw a troubled spatial history.     

Virtual Social Work Education—Theory and Experience

This paper critically analyses the experience of providing social work education over the Internet. It argues that the interactivity and responsivity integral to e‐learning are significant capabilities that can facilitate the kind of student centred learning in social work that is consonant with the emerging consensus on effective educational and professional practices. Associated with this it argues that e‐learning better provides equality of access and opportunity to a diverse range of students to pursue social work education through the creation of critical mass and technological adaptations to diverse needs. Research with a group of students who have pursued online learning is presented. The research indicates that though e‐learning is largely considered a positive and enabling experience by students, it is still experienced as isolating by most. A balance therefore needs to be struck in future between face to face and online interaction ensuring students are not isolated and that infrequent use of e‐learning does not delay engagement with the medium and the passing of online developmental milestones. This paper concludes that there is a longer term future for e‐learning within social work education but that this future needs to be based on androgenic constructivist strategies to student learning and a responsive blend of online and physical interactivity.     

Service User Involvement in Social Work Education: A Case Example

The financial resources provided by the General Social Care Council (GSCC) which supports the education and registration of social workers, has allowed for an increase in user involvement in social work programmes in England and Wales. This article discusses the sources of knowledge appropriate for social workers and social care workers including the significance of the service user knowledge base for social work theory and practice. A project is described which involved students in a consultation process with service users whose role it was to contribute to the students' learning in a particular area, specifically understanding their experience of social workers and the issues of discrimination which they faced and the processes which were helpful in resisting oppression.     

Firefighters across frontiers: two fire brigades cooperating in the Dutch–German borderland

This article focuses on boundaries as symbolic constructs to overcome structural impediments to cooperation in a borderland constituted by two nation states – Germany and the Netherlands – that, from a global perspective, may be regarded as close cultural neighbours. Empirically, the vicissitudes of cross‐border cooperation are analysed at the level of a Dutch and a German fire brigade in adjacent borderland villages. The diminishing visibility of borders does not necessarily lead to more openness, but gives rise to the emergence of socially constructed symbolical boundaries, which has major effects on issues of national identity and loyalty within organizations operating in trans‐border spaces. Cultural differences can complicate processes of transnational coordination, harmonization, and negotiation. However, cooperation and trust, based on an affinity with a local culture in borderlands, may provide a more stable fundament for successful common ventures than do regulations enacted by state authorities. Addressing the question of how processes of transnationalization affect inter‐organizational cooperation, this article describes and analyses the ways in which European integration, national bureaucracies and cultural similarities and differences form partly converging and partly conflicting forces in cooperative efforts in the Dutch–German borderland.