输入输出理论关照下的英语口语教学

本文将以输入和输出理论为基础，探讨加强英语口语教学效果的方法，以全面提高学生的口语水平。     

农户资源禀赋与农业产出关系研究——基于信贷配给数据的分组讨论

本文首先把信贷配给分成数量配给、交易成本配给和风险配给三类,然后利用转换回归模型实证研究了信贷配给下农户资源禀赋与农业产出的关系。研究发现,在受到信贷约束的农户中,除了受到数量配给外,还有近四分之一的农户受到交易成本配给或风险配给。受到信贷约束农户的农业产出更加依赖于农户的资源禀赋。本文建议应根据农户不同信贷配给类型采取相应政策,以解决农户所受的信贷配给约束。     

Transitional Youth Services: Practice Implications from a Systematic Review

Independent living programs have emerged as the primary intervention to address the needs of foster youth transitioning out of care. Prior reviews of independent living programs have focused on implications for research and policy, but not on direct practice. In order to create effective independent living programs, direct service workers must be provided with concrete practice guidelines for providing effective independent living services. This article summarizes 19 studies on independent living and provides evidence-based implications for each in an effort to begin to fill the gap between research, policy and practice.     

Employee attitudes to work-based counselling services

Work-based counselling services have increasingly been introduced in organizational settings in the 1980s and 1990s. In this paper, a study is reported of the attitudes of 213 employees of a UK Health Authority towards an existing counselling service. Questionnaires sought information about attitudes to counselling, confidentiality, attitudes to those seeking counselling and general health. The results suggested that attitudes to work-based counselling services are predicted by employees' perceptions of those seeking counselling as trustworthy and their beliefs about the confidentiality of the service. The practical implications of these results are examined.     

Social workers, parents and stigma

This paper draws on an empirical study of stigma and child welfare services in the United Kingdom, the Netherlands, and Spain. It focuses exclusively on the findings relating to the United Kingdom and shows how stigma continues to be a part of the experience of using and delivering child welfare services, despite the positive determination of policies that this should not be so. More optimistically, however, it is also evident that the experience of stigma and exclusion can be reduced, and the paper concludes by outlining the implications for policy and practice together with those factors which would appear to be most significant in combating stigma.     

银行业务电子化风险及其防范问题的思考

科学技术的进步将人类社会带入信息时代,信息化成为社会发展的必然趋势。银行业是现代经济运转的中 心,银行业务电子化是其发展的必然趋势。在银行业务电子化的进程中,不可避免地存在着一定程度的风险,因此 风险的预防与控制成为银行业得以顺利发展的有力保障。     

‘Belonging’ and ‘Otherness’: Sex Equality in Banking in Turkey and Britain

The struggle for sex equality at work has largely been achieved in the developed world, it is claimed. The number of well‐qualified young women entering white‐collar employment and achieving promotion to first‐line and middle management positions now matches or exceeds their male peers. Many young women have high career aspirations and argue that sex discrimination no longer exists. However, this perception is over‐optimistic. Major sex inequalities persist at senior management level in the salaries and benefits offered to female and male staff and in access to certain favoured occupations and sectors of employment. Questionnaires, interviews and documentary evidence from three Turkish and six British banks and high street financial organizations showed that their claimed commitment to equal opportunities by sex was not matched by their practices. Members of managerial elites (who were almost exclusively male) held firm views about the characteristics of ‘the ideal worker’, which informed organizational ideologies, including human resource policies and practices concerning recruitment and promotion. They also permeated organizational cultures, which affected employees’ working practices and experiences. The outcome of these internal negotiation processes was to differentiate between a favoured group of staff seen as fully committed to the companies’ values, who were promoted and rewarded, and an ‘out’ group, whose members were denied these privileges. This distinction between ‘belonging’ and ‘otherness’ is gendered not only along the traditional lines of class, age, sexual orientation, religion and physical ability, but also along the new dimensions of marriage, networking, safety, mobility and space. Despite local and cross‐cultural differences in the significance of these factors, the cumulative disadvantage suffered by women staff seeking career development in the industry was remarkably similar.     

Customer satisfaction: Cost driver or value driver? Empirical evidence from the financial services industry

We investigate the relation between customer satisfaction, customer servicing costs, and customer value in a financial services firm. We find that customer satisfaction is positively associated with future customer servicing costs, as well as with customer value. The relation between customer satisfaction and customer value appears non-linear; higher customer satisfaction appears to have a higher return for the most profitable customer segments. Our findings indicate that customer satisfaction is a value driver; however, customer satisfaction is not cost-free and managers have to consider the costs, as well as the benefits, of increasing customer satisfaction.     

我国“放管服”改革成效评估与展望

目的/意义 近年来,“放管服”改革已成为学术界研究的热点主题,十九大的胜利召开对“放管服”改革也提出了新的要求和指导建议。因此,系统梳理和比较国内“放管服”改革研究状况,对今后“放管服”改革的理论与实践推进具有重要意义。 设计/方法 选取国内“放管服”改革研究的重要期刊文献,对比分析十九大召开前后国内“放管服”改革研究的整体发展现状及研究内容差异。 结论/发现 十九大召开前后“放管服”改革的研究热点主题存在“差异多、共性少”的特点,而研究团队则表现为“共性多、差异少”,研究内容则呈现出“大同小异”的高度一致性特点。从内涵和问题优化上看,前后阶段表现为“共性少、差异多”;而从实践模式及效果评价上看,前后阶段表现为继承与发扬的关系,后阶段研究是对前期研究的持续深入推进。最后,从强化研究团队间的沟通合作,深入推进案例和实证研究,增加定性与定量相结合的混合研究三个方面提出未来研究展望。