消费者网络购买认可度影响因素分析

文章以具有网络购物行为的网民为样本,利用SPSS软件对影响网络购买认可度的相关因素进行了效度分析、信度分析和相关性检验;分析这些因素对于购物网站认可度的影响作用,并提出了提高网站购买认可度的措施。     

Good management,sound finances,and social responsibility: Two decades of U.S. corporate insider perspectives on reputation and the bottom line

This research sought to expand practitioner and scholarly understanding of the relationship between corporate reputation and the bottom line. An analysis of 706 firms over a 21-year timeframe revealed three attributes of reputation – management quality, financial soundness, and social responsibility – made consistently positive contributions to several measures of firm financial performance. Perceptions of corporate reputation were gathered exclusively from U.S. executives, directors, and financial analysts, referred to herein as corporate insiders.     

Reflections on a meta-analysis: Crystallizing thinking about SCCT

This article provides my reflections and comments on the meta-analysis of situational crisis communication theory (SCCT) presented in this issue. The meta-analysis helps to crystallize strengths and weaknesses of SCCT and the research generated by the theory. No theory is perfect and every theory has limitations/boundaries. The meta-analysis helps to identify the boundaries for SCCT helping to understand when the theory works and when there are better options for informing crisis communication. By reflecting on the extant research, we can plot the direction for future research utilizing SCCT.     

Trains,chains, blame,and elephant appeal: A case study of the public relations significance of Mary the Elephant

Using the media coverage of the hanging of Mary the Elephant, the purposes of this article are to discuss the major implications of the press agentry model of public relations, the impact of corporate decisions on the reputation of its surrounding community, and how the values related to societal issues such as animal cruelty change over time. Findings reveal that public pressure, intense police attention, and the counsel of a master press agent led the circus owner to make the decision to hang Mary and ultimately adulterate the reputation of the town of Erwin, Tennessee indefinitely.     

Examining the interplay of an organization's prior reputation,CEO's visibility,and immediate response to a crisis

In one of only a few crisis communication research studies taking a relational approach, examining the effects of a company's prior reputation in publics’ responses to a given crisis situation, Lyons and Cameron (2004) found that both reputation and response profoundly affected publics’ attitude and behavioral intentions toward an organization involved in a crisis situation, using hypothetical, fictitious organizations and crises. Using actual organizations and crises, our research team designed a 2 (reputation: good vs. bad) × 2 (crisis response: apologetic vs. defensive) × 2 (CEO visibility in immediate crisis response: visible vs. invisible) within-subjects experiment (N = 102) to examine the variances in stakeholders’ attitudes and behavioral intentions toward a company after being exposed to online video that delivered a corporate crisis response. Findings were counter-intuitive: a defensive response to a crisis is as acceptable to crisis stakeholders as an apologetic response if the CEO is visible (or audible) in the response and if the pre-crisis company-stakeholder reputation is positive. Good reputation, defensive crisis response and CEO visibility in immediate response to a crisis resulted in the best stakeholder attitudes and purchase intentions.     

在线评论回报的动态声誉机制研究

当前学界研究主要集中于网络评论的声誉机制或虚假评论的识别策略,好评返现可以看作是声誉的交易(消费者给予好评,商家报以返现),而对此类带有一定贿赂性质的、诱导性的评论的声誉机制研究不多。本文以某网络购物平台2016和2017年两次追踪调查数据为样本,实证研究了好评返现是如何作用于最终声誉评价的。实证结果发现,好评返现对店铺声誉累积的实际影响并不是完全正向的,而是以店铺初始声誉等级为阈值,对于信誉等级较高的店铺(品牌商家)不敏感,对于信誉等级较低的店铺(新进卖家)比较敏感;商家是否参与好评返现并非内生于店铺的初始信誉评价,而更多的是提升信誉评分或对冲部分负面评论;消费者是否参与好评返现与其行为意愿和态度不存在显著关联,匿名环境往往使消费者更易做出内心并不认同却能获益的行为。     

基于声誉理论的我国经理人动态激励模型研究

本文基于声誉理论,建立了一个关于经理人声誉机制与显性机制相结合的最优动态契约模型,以形成长期激励与短期激励相结合的激励模式,根据分析得出了实现声誉有效激励的条件和提高声誉激励效应的途径,并与没有引入声誉机制的契约模型进行了比较,通过实例验证了声誉机制与显性机制相结合的最优动态契约模型的合理性,对于如何有效地发挥声誉机制对我国经理人的激励作用提出了一些建议。     

股票首次公开发行、承销商声誉与我国保荐制度的建立

承销商在股票首次公开发行中起着决定性作用,而承销商声誉对于其作用的发挥则有着重要的影响。本文首先对股票首次公开发行的过程及承销商的作用进行了概述,接着在借鉴国外学者相关研究的基础上,分析了承销商声誉对首次公开发行定价的影响。研究发现,由有声望的承销商承销的股票其定价相对较高,同时其收取的费用也相对较多。最后本文对我国保荐制度的建立与具体实施提出了相关建议。     

黑客伦理、公有主义与声誉--对黑客行为的一种理论解释

利用默顿的科学规范理论来解释黑客"信息要免费"伦理,认为黑客在网络中发布的免费信息,其动机源于科学规范中的公有主义和无私利性.但是这种行为并不是一种纯粹的理想类型,而是一种礼物交换,交换的目的是为了获得声誉.     

对“购买商誉”问题的探讨

企业将超过被购并企业的净资产部分认作是被购并企业的商誉,且将这部分商誉作为企业的无形资产入账,称为"购买商誉".本文通过分析认为 "购买商誉" 根本不是商誉,"购买商誉"的概念存在着重大的理论缺陷,它会引起严重的误导,建议取消这一概念,采用直接计量购并企业主体商誉的变动.