服务质量决定要因顾客满足和行动意图的影响--在中国服务产业的应用

为维持现有顾客和创造新顾客,服务企业必须知道怎样实施服务质量战略来增加顾客满足和行动意图,因为服务质量、顾客满足和顾客行动意图之间存在着因果关系.本研究把整体服务质量分解为相互作用质量、物理环境质量、结果质量三个决定要因,并对服务质量决定要因对顾客满足和行动意图的影响进行了研究,实证检验在中国服务产业中进行.对研究模型的验证结果支持本研究提出的所有因果假设,即构成整体服务质量的三个决定要因对顾客满足具有显著的正向影响,顾客满足对行动意图具有显著的正向影响.而且,对于中国顾客来说,服务质量决定要因对顾客满足的相对影响力依次为"结果质量"＞"相互作用质量"＞"物理环境质量".     

贵州高校体育课程改革与构想

采用文献资料法、访问法等方法,探讨现阶段贵州高校体育课程的发展趋势。现阶段学校体育的主要目标仍然是增强全体学生体质,提高健康水平,重视终生体育,提高自我锻炼的能力。提高改革体育课程体系,注重科学性、综合性和多样性。     

并行工程产品开发过程定量化建模与计划制订

由于现有的一些并行工程定量化模型中修改设计微循环的细节特征描述得还不够充分 ,本文提出了一种新的基于产品 -工艺设计活动对网络的定量化模型来描述并行工程产品开发过程 ,并且给出了产品 -工艺设计活动对平均持续时间与产品或工艺设计活动资源占用率的计算方法 .在此基础上 ,将并行工程产品开发过程的计划制订问题建模成一个有资源约束的项目调度问题 .与其它此类问题不同的是 ,在本文中 ,分配给产品开发项目的各类资源的数量不是事先给定的 ,而是与最优产品开发计划一起获得的 ,所以这是一个资源分配与计划制订的集成优化问题 .本文提出了一种新的基于分枝定界的算法来解决此问题并引入一个启发式规则来提高算法的搜索效率     

Let's Call it Quits: Break‐Even Effects in the Decision to Stop Taking Risks

“Chasing” behavior, whereby individuals, driven by a desire to break even, continue a risky activity (RA) despite incurring large losses, is a commonly observed phenomenon. We examine whether the desire to break even plays a wider role in decisions to stop engaging in financially motivated RA in a naturalistic setting. We test hypotheses, motivated by this research question, using a large data set: 707,152 transactions of 5,379 individual financial market spread traders between September 2004 and April 2013. The results indicate strong effects of changes in wealth around the break‐even point on the decision to cease an RA. An important mediating factor was the individual's historical long‐term performance. Those with a more profitable trading history were less affected by a fall in cash balance below the break‐even point compared to those who had been less profitable. We observe that break‐even points play an important role in the decision of nonpathological risk takers to stop RAs. It is possible, therefore, that these nonpathological cognitive processes, when occurring in extrema, may result in pathological gambling behavior such as “chasing.” Our data set focuses on RAs in financial markets and, consequently, we discuss the implications for institutions and regulators in the effective management of risk taking in markets. We also suggest that there may be a need to consider carefully the nature and role of “break‐even points” associated with a broader range of nonfinancially‐focused risk‐taking activities, such as smoking and substance abuse.     

Exploring gaps in the online economic inclusion of persons with disabilities in Korea

ABSTRACT

This paper explores the difference in the online economic activities of people with and without disabilities in Korea. We conducted a multiple regression analysis to investigate the impact of socioeconomic characteristics, internet access, and internet skills on online economic activities. Our sample, based on a 2016 dataset that included 1554 people with disabilities and 6004 people without disabilities, was developed using quota sampling based on gender, age, and residence. We determined that individuals with disabilities were more likely to engage in online economic activities if they had higher levels of education, lived in urban areas, were employed, or had greater internet skills. Individuals without disabilities were more likely to engage in online economic activities if they were women, had higher levels of education, were employed, lived in a two-generation or more household, or had greater internet skills. For both people with and without disabilities, the level of education, employment status, and internet skills positively contribute to online economic activites. We also determined that education level, participation in economic activity, living in a two-generation or more household, and internet skills had a statistically significant influence on online economic activity for people both with and without disabilities. These results highlight the importance of education and internet training for people with disabilities, as well as social support systems that help them learn to use the internet in diverse ways through both formal and informal networks. The study also underscores the importance of information and communications technology that adequately addresses people’s needs.     

论刑事审后程序

刑事审后程序是指除审判监督程序外刑事判决生效后一系列程序的总称,包括刑事执行程序、被害人的权利保障程序以及刑罚被执行完毕人员的前科消灭程序等内容。刑事诉讼法学界除了对作为刑事审后程序重要内容的刑事执行程序研究较为充分外,还没有人对刑事审后程序作过系统的专门研究。对刑事审后程序进行系统的理论研究,特别是建立和完善被害人损害赔偿制度和被害人国家补偿制度,建立刑罚被执行完毕人员前科消灭的法律制度,不仅有助于完善我国刑事诉讼法,也有助于社会主义和谐社会的构建。     

清代钱塘闺阁词人文学生活探论?

清代钱塘闺秀的文学生活比较活跃，有三个突出特征：其一，一门风雅：家族内的几代女性都能吟诗作词，她们学词的途径通常是通过家族内部诸如父母的亲自教诲或拜社会上的名师学习或自学成材；其二，彼此唱酬：钱塘闺秀彼此间的唱酬也由个别的、零散的现象变成一种群体的、集中的文学活动。这些女性不仅在家族内部女性之间、夫妇之间、更与其他男性文人间接席联吟；其三，结集英华：她们产生了自觉的立言意识，因此她们有意识地为自己或者为他人结集，或者她们的作品经由夫婿或其他男性文人结集，从而使得她们的文学成果能够保留下来。     

异中求同变中求信——译西德尼·谢尔顿《我的另一面》第一章有感

在翻译西德尼·谢尔顿的自传体小说《我的另一面》的第一章中感受倍深，从忠实传意、瞻前顾后、运用技巧等几个方面归纳，进而研讨在两种语言的转换过程中何以异中求同、变中求信，从而更加深刻地认识翻译行为既受限制性约束，又有创造性的自由，其本质是在两种不同文化之间进行协调。     

新时期回族传统体育的社会价值

本文概述了回族传统体育的内涵及其特性,分析了回族传统体育社会价值的具体内容,提出了实现回族传统体育可持续发展和社会价值的对策建议.     

Ranking of the Most Prolific Authors,Universities, and Organizations in the Journal of Organizational Behavior Management

ABSTRACT

Over the years, reviews in behavior analysis have sought to identify the most prolific researchers and institutions. The goal of these reviews was to offer one resource for behavior analysts to identify experts in behavior analysis and quality graduate programs. However, most of these reviews omitted the Journal of Organizational Behavior Management (JOBM), making the results less relevant to those who work in organizational behavior management. The purpose of this review was to extend previous findings and identify the most published researchers, academic institutions, and organizations in JOBM since its inception. Furthermore, we calculated the citation rate (per year, per article) for each of the top 20 most published authors. The results, implications, and opportunities for further analysis are discussed.