KPI方法在量化管理中的应用研究

关键绩效指标是对公司运作过程中实现战略的关键成功要素的提炼和归纳,是把公司战略目标分解为可运作的远景目标和量化指标的有效工具。将KPI方法运用于量化管理,不仅能够提高量化管理的效率,而且能够确保公司战略目标的实现。运用KPI方法进行量化管理一般包括公司价值链分析、定义 关键绩效领域、确定战略性流程、设计流程指标和职能级指标、构建指标逻辑和KPI指标属性测试等程序。     

Global product development projects: measuring performance and monitoring the risks

Abstract

This article investigates the development and application of key performance indicators for global product development. Two in-depth, longitudinal case studies with multinational Danish manufacturing companies were conducted, and highlight how key performance indicators, typically used for collocated, cross-functional product development, do not provide the predictive insight required to avoid the additional risks encountered in the global product development environment. Grounded in the case study results and building on established methodologies in performance measurement literature, a framework was developed and validated in two additional Danish companies to support project managers to develop: preventive indicators, which support the avoidance of identified risks, and outcome indicators, which support the measurement towards the attainment of project objectives. The study is unique as it is one of the very few longitudinal studies of engineering design activities in a global context, providing the in-depth contextual understanding towards key risks and their influence on performance; an important step to support researchers and practitioners with the development of preventive measures.     

The City of Saskatoon’s Local Area Planning Program: A Case Study

The City of Saskatoon’s Local Area Planning (LAP) Program is a community-based approach to developing comprehensive neighbourhood plans. In order to achieve sustainable and implementable Local Area Plans (LAPs), the City of Saskatoon has been using innovative methods of collaborative decision-making to engage citizens. The program has been recognized nationally by the Federation of Canadian Municipalities for demonstrating innovative approaches to citizen engagement in Sustainable Community Planning. A total of eight LAPs have been adopted by City Council and 212 recommendations have been approved, with 101 of these recommendations being completed, 71 currently in progress and 40 to be determined. Great strides have been made to implement the LAPs by allocating resources for coordinating implementation, working with communities, and for implementing the various recommendations. In addition, over 1,000 people representing various interests have participated in one or more LAP Committee or implementation meetings. Through this participation, partnerships have been formed, program and service delivery has been improved, and most importantly, communities have taken ownership of their plans. After completing eight LAPs, the LAP communities, City Council and city planners have felt the need to measure ongoing changes and progress in the LAP communities. In recognition of this, the City of Saskatoon’s City Planning Branch will be working with LAP communities, the Community-University Institute for Social Research (CUISR) and other stakeholders to develop a framework for statistically measuring changes in LAP communities and to monitor “Neighbourhood Success Factors”. The Neighbourhood Success Factors will work to detect serious socio-economic conditions before they reach a point of crisis. This paper will first describe the LAP Program before reviewing the proposed framework for statistically measuring changes in Saskatoon’s neighbourhoods.

The three governances in social innovation

This paper explores the relationship between governance and social innovation in the area of organizations. In order to understand that relationship, we offer a model that links the absorptive capacity of knowledge [Cohen and Levinthal 1990. “Absorptive Capacity: A new Perspective on Learning and Innovation.” Administrative Science Quarterly 35 (1): 128–152] with open innovation [Chesbrough and Di Minin 2014. “Open Social Innovation.” In New Frontiers in Open Innovation, edited by H. Chesbrough, W. Vanhaverbeke, and J. West, 169–187. Oxford: Oxford University Press]. On the basis of the pilot study Regional Social Innovation Index carried out in the Basque Country (Spain), we empirically explore three types of governance (social, inter-organizational, and sustainable) in social innovation projects propelled by four types of key agents at a regional level: profit and non-profit organizations, universities, and technology centers. The proposed governance Index in Social Innovation contributes to discussions about governance and social innovation at a micro level and, and to the debate about the production of indicators in social innovation.     

What Helped Nonprofits Weather the Great Recession?

This study examined the effectiveness of several financial strategies for nonprofit organizations in fighting the Great Recession. Using data from human services and community improvement organizations in the state of New Jersey, we tested hypotheses about the relationships between three measures of financial sustainability and various fundraising efforts and financial indicators. We found that (1) except for strong external funding relationships, funding efforts were generally not effective in enhancing financial sustainability during the crisis; (2) higher operating margin and equity ratio improved an organization's ability to generate revenue and maintain expense levels, but higher debt ratio and administrative cost ratio were generally harmful; and (3) revenue diversification might aggravate fiscal stress and cause more expense cuts in a severe crisis. These findings improve our understanding of the mechanics of nonprofit management during times of harsh fiscal conditions and suggest useful ways for nonprofit organizations to navigate future financial crises.     

A randomized,double-blind,placebo-controlled trial of testosterone gel on body composition and health-related quality-of-life in men with hypogonadal to low-normal levels of serum testosterone and symptoms of androgen deficiency over 6 months with 12 months open-label follow-up

Introduction: The clinical significance of low to low-normal testosterone (T) levels in men remains debated. Aim: To analyze the effects of raising serum T on lean body mass (LBM), fat mass (FM), total body mass, and health-related quality-of-life (HRQoL). Methods: Randomized, double-blind, placebo-controlled study. Men, aged 50–80 years, with serum total T<15 nmol/L and bioavailable T < 6.68 nmol/L, and a Aging Males’ Symptoms (AMS) total score >36, received 6 months treatment with transdermal 1% T gel (5–7.5?mg/day; n =183) or placebo gel (n =179), followed by 12 months open-label with T in all. Results: After 6 months, LBM increased in T- treated patients by 1.28?±?0.15?kg (mean ± SE) and FM decreased by 1.16?±?0.16?kg, with minor changes with placebo (LBM +0.02?±?0.10?kg and FM ?0.14?±?0.12?kg; all p < 0.001, T group vs. placebo). Changes were largely similar across subgroups of age, baseline total testosterone, and baseline BMI. Total HRQoL improved compared with placebo (p < 0.05, T group vs. placebo). Conclusions: Six months 1% T gel improved body composition and HRQoL in symptomatic men with low to low-normal T, with further improvements over the following 12 months.     

Small area estimation for longitudinal surveys

Over the last few years many studies have been carried out in Italy to identify reliable small area labour force indicators. Considering the rotated sample design of the Italian Labour Force Survey, the aim of this work is to derive a small area estimator which borrows strength from individual temporal correlation, as well as from related areas. Two small area estimators are derived as extensions of an estimation strategies proposed by Fuller (1990) for partial overlap samples. A simulation study is carried out to evaluate the gain in efficiency provided by our solutions. Results obtained for different levels of autocorrelation between repeated measurements on the same outcome and different population settings show that these estimators are always more reliable than the traditional composite one, and in some circumstances they are extremely advantageous.The present paper is financially supported by Murst-Cofin (2001) Lutilizzo di informazioni di tipo amministrativo nella stima per piccole aree e per sottoinsiemi della popolazione (National Coordinator Prof. Carlo Filippucci).     

关于地区经济发展潜力指标体系的思考

社会经济量化研究是目前中国社会经济研究的主要方式，是符合当前国际社会经济研究发展潮流的，也是大势所趋。社会经济量化研究这一方式所借助的研究手段主要包含两个方面：一是建立科学、可行的指标体系；二是量化分析的方法或模型的应用。研究要取得成功，首先要有合理、科学的指标体系，在此基础上方能展开各种模型的应用，以达到对社会经济现象的新的认识。只有通过对地区经济发展从概念到实际内容的定性分析，并结合实际指标理论以及实现指标的可能性，方能对地区经济发展潜力评价指标体系以及一般评价指标体系的建立进行比较充分和完整的讨论。