The Impact of Organizational Culture on Time‐Based Manufacturing and Performance

Firms are utilizing an array of manufacturing practices in their quest for survival and success in the marketplace. The implementation of those practices has not always resulted in success stories as the focus had been mostly on technical issues, with little concern for “soft issues.” For example, the enabling role of organizational culture has often been ignored. Using Schein's conceptualization of culture as underlying assumptions, espoused values, and artifacts, we examine a framework that relates culture and manufacturing practices to performance. The underlying assumption of customer orientation is posited to affect espoused values such as beliefs on investing in facilities and equipment to leverage intellectual work and to promote creativity, beliefs on working with others, beliefs on making decisions that are global, beliefs on management control, and beliefs on integrating with suppliers. The espoused values are hypothesized to affect visible attributes of culture (behaviors) such as time‐based manufacturing practices, which firms are employing for competitive advantage. A sample of 224 firms is used for developing research instruments and testing the hypothesized relationships advanced. Results indicate that high levels of customer orientation lead to a set of managerial beliefs that are collaborative and integrative. In turn, certain espoused values support a high level of time‐based manufacturing practice, which leads to high performance.     

作业分析与成本控制模式

随着社会主义市场经济和现代企业制度的逐步建立和完善,深化成本管理改革已变得更为重要。采油企业是石油生产的主体,而目前大部分油田普遍存在成本高,产量低的现象。因此,研究采油企业的成本控制问题具有重要意义。作业成本法中的作业分析方法就是一种较为科学实用的成本控制方法。     

The Effects of Australian Tall Poppy Attitudes on American Value Based Leadership Theory

A survey study of twenty-two Australian CEOs and their subordinates assessed relationships between Australian leader motives, Australian value based leader behaviour, subordinate tall poppy attitudes and subordinate commitment, effectiveness, motivation and satisfaction (CEMS). On the whole, the results showed general support for value based leadership processes. Subsequent regression analyses of the second main component of Value Based Leadership Theory, value based leader behaviour, revealed that the collectivistic, inspirational, integrity and visionary behaviour sub-scales of the construct were positively related with subordinate CEMS. Although the hypothesis that subordinate tall poppy attitudes would moderate value based leadership processes was not clearly supported, subsequent regression analyses found that subordinate tall poppy attitudes were negatively related with perceptions of value based leader behaviour and CEMS. These findings suggest complex relationships between the three constructs, and the proposed model for the Australian context is accordingly amended. Overall, the research supports the need to consider cultural-specific attitudes in management development.     

Information Technology and Process Performance: An Empirical Investigation of the Interaction Between IT and Non‐IT Resources*

Drawing on the resource‐based view, we propose a configurational perspective of how information technology (IT) assets and capabilities affect firm performance. Our premise is that IT assets and IT managerial capabilities are components in organizational design, and as such, their impact can only be understood by taking into consideration the interactions between those IT assets and capabilities and other non‐IT components. We develop and test a model that assesses the impact of explicit and tacit IT resources by examining their interactions with two non‐IT resources (open communication and business work practices). Our analysis of data collected from a sample of firms in the third‐party logistics industry supports the proposed configurational perspective, showing that IT resources can either enhance (complement) or suppress (by substituting for) the effects of non‐IT resources on process performance. More specifically, we find evidence of complementarities between shared business–IT knowledge and business work practice and between the scope of IT applications and an open communication culture in affecting the performance of the customer‐service process; but there is evidence of substitutability between shared knowledge and open communications. For decision making, our results reinforce the need to account for all dimensions of possible interaction between IT and non‐IT resources when evaluating IT investments.     

全项目实战型实践教学模式在社会工作人才培养中的开发与应用

为更好提升社会工作人才职业性、专业性的素质要求,切实解决在专业人才培养过程中的实际问题,契合社会工作专业人才市场发展趋势的内在要求,从服务区域经济社会发展需求出发,贯穿于理论讲授、实习实践,毕业设计各环节,探索教师、学生和服务机构工作人员共同参与的"全项目全过程实战实践教学模式",从理论课程教学设计、实践课程教学设计、专业教师的督导制度、实习实训基地建设、社会服务项目实战等教学实践环节全面实施,明显提升学生专业视野、专业认知、专业技能等,教师的教学能力与科研水平在项目实践中得到了提高,项得到了实习机构的高度认可,打开了就业市场,赢得了就业单位的好评。     

Re-engineering the multiple choice question exam for social work

The aim of this study is to devise a multiple choice question (MCQ) exam that provides students with opportunities to engage in a deep approach to learning. Multiple choice assessment is largely unused in social work degree courses in the UK because of associations with techniques such as guessing and rote learning, which do not correspond with deep approaches to learning. Strategies used to enhance opportunities for a deep approach to learning within the MCQ exam used in this study included certainty-based marking (CBM), enhancing the use of formative feedback and giving students responsibility for devising the MCQs. Results show that students use similar levels of deep learning when they completed a MCQ exam compared to those students who completed an essay exam. The deep learning approach for the MCQ exam was, however, less when compared to a different module that used an essay assignment. There is an increasing pressure on Higher Education to provide more robust assessment practices, and findings in this study suggest it may be time for social work tutors to reconsider the role of the MCQ format within the existing range of assessment tools.     

对中学实施PBL的可行性分析

针对以问题为基础的学习在我国中小学校实施的状况和效果,本文从PBL的理论背景和我国中学的教育文化、PBL的实施条件、要求和我国中学生的特点,以及PBL的实施目标和我国中学的教学评价体系4个角度进行了分析,认为PBL在中学的实施尚缺少一定条件,将经历一个循序渐进的过程。     

How Can Curriculum Action Research be Used to Promote Post Qualifying Practice Teaching Award Candidates' Interest in Research Articles?

The General Social Care Council (GSCC) Post Qualifying Practice Teaching Award requires candidates to access and evaluate research as well as local and national polices. However there can be resistance from social workers to accessing and using research despite the recent emphasis on evidence based practice. The author used Curriculum Action Research, whilst undertaking the Post Graduate Certificate in Teaching in Higher Education, as a tool to make manageable changes to her teaching practice, by routinely introducing secondary research articles in every teaching session. This approach encouraged the candidates' learning and enabled their completion of their research assignment on their chosen topic, whilst also supporting or challenging their existing attitudes to the role of research in social work practice.     

Localising Social Work: Lessons Learnt from a Community Based Intervention amongst the Bedouin in Jordan

This paper presents an example of local social work practice in Jordan in the health field. It draws on a research study on Bedouin health in the North Eastern Badia. The project developed, implemented and evaluated a training intervention developed in partnership with a range of providers for improving local social work practice. Evaluation methods used included a pre and post test, focus group discussions and students' field notes. Findings revealed the significance of promoting culturally competent practice to respond to local health and social needs. Students and practice assessors agreed that the training interventions were an effective way to implement theory into local practice in relation to Bedouin society. This training intervention is an example of developing local social work practice as a way of responding critically to social inequalities.     

Capacity Planning and Allocation for Web‐Based Applications

Motivated by the technology division of a financial services firm, we study the problem of capacity planning and allocation for Web‐based applications. The steady growth in Web traffic has affected the quality of service (QoS) as measured by response time (RT), for numerous e‐businesses. In addition, the lack of understanding of system interactions and availability of proper planning tools has impeded effective capacity management. Managers typically make decisions to add server capacity on an ad hoc basis when systems reach critical response levels. Very often this turns out to be too late and results in extremely long response times and the system crashes. We present an analytical model to understand system interactions with the goal of making better server capacity decisions based on the results. The model studies the relationships and important interactions between the various components of a Web‐based application using a continuous time Markov chain embedded in a queuing network as the basic framework. We use several structured aggregation schemes to appropriately represent a complex system, and demonstrate how the model can be used to quickly predict system performance, which facilitates effective capacity allocation decision making. Using simulation as a benchmark, we show that our model produces results within 5% accuracy at a fraction of the time of simulation, even at high traffic intensities. This knowledge helps managers quickly analyze the performance of the system and better plan server capacity to maintain desirable levels of QoS. We also demonstrate how to utilize a combination of dedicated and shared resources to achieve QoS using fewer servers.