水资源可持续发展研究

本文通过对我国当前水资源状况以及由于社会发展所引发的水资源短缺等问题的分析 ,探讨了水资源可持续利用方略     

留守儿童校外监护体系建设——公共关系的视角

农村留守儿童校外监护需要社会各界的关注,而公共关系是一种新型网络社会资源的组织行为模式。在农村留守儿童的监护工作中渗入公共关系这种组织模式,建立由学校牵头,农村地方社区、政府、非政府组织多方面参与的农村留守儿童校外监护体系,以此来建立多方位、多角度的监护网络。     

社会工作研究中的价值介入与社会研究伦理考量

社会工作研究在研究方法、研究手段等方面都受到社会研究多种方法论范式的影响,社会工作研究者无论选择何种社会研究范式进行研究,都会在选题、分析、总结等过程中有不同程度的价值介入,而源于价值观的社会研究伦理又将直接影响研究者的研究选题、方法和结论。本文从社会研究中的价值介入问题入手,探讨社会工作研究中的价值与伦理问题带来的思考。     

Service Personnel,Technology, and Their Interaction in Influencing Customer Satisfaction*

Managing both the technologies and the personnel needed for providing high‐quality, multichannel customer support creates a complex and persistent operational challenge. Adding to this difficulty, it is still unclear how service personnel and these new communication technologies interact to influence the customer's perceptions of the service being provided. Motivated by both practical importance and inconsistent findings in the academic literature, this exploratory research examines the interaction of media richness, represented by three different technology contexts (telephone, e‐mail, and online chat), with six customer service representative (CSR) characteristics and their influences on customer satisfaction. Using a large‐sample customer survey data set, the article develops a multigroup structural equation model to analyze these interactions. Results suggest that CSR characteristics influence customer service satisfaction similarly across all three technology‐mediated contexts. Of the characteristics studied, service representatives contribute to customer satisfaction more when they exhibit the characteristics of thoroughness, knowledgeableness, and preparedness, regardless of the richness of the medium used. Surprisingly, while three other CSR characteristics studied (courtesy, professionalism, and attentiveness) are traditionally believed to be important in face‐to‐face encounters, they had no significant impact on customer satisfaction in the technology‐mediated contexts studied. Implications for both practitioners and researchers are drawn from the results and future research opportunities are discussed.     

Optimal Use of Communication Resources

We study a repeated game with asymmetric information about a dynamic state of nature. In the course of the game, the better‐informed player can communicate some or all of his information to the other. Our model covers costly and/or bounded communication. We characterize the set of equilibrium payoffs and contrast these with the communication equilibrium payoffs, which by definition entail no communication costs.     

Multistage sampling for latent variable models

I consider the design of multistage sampling schemes for epidemiologic studies involving latent variable models, with surrogate measurements of the latent variables on a subset of subjects. Such models arise in various situations: when detailed exposure measurements are combined with variables that can be used to assign exposures to unmeasured subjects; when biomarkers are obtained to assess an unobserved pathophysiologic process; or when additional information is to be obtained on confounding or modifying variables. In such situations, it may be possible to stratify the subsample on data available for all subjects in the main study, such as outcomes, exposure predictors, or geographic locations. Three circumstances where analytic calculations of the optimal design are possible are considered: (i) when all variables are binary; (ii) when all are normally distributed; and (iii) when the latent variable and its measurement are normally distributed, but the outcome is binary. In each of these cases, it is often possible to considerably improve the cost efficiency of the design by appropriate selection of the sampling fractions. More complex situations arise when the data are spatially distributed: the spatial correlation can be exploited to improve exposure assignment for unmeasured locations using available measurements on neighboring locations; some approaches for informative selection of the measurement sample using location and/or exposure predictor data are considered.     

法学难点案例研究与教学：合格产品的产品责任

利用案例研究进行法学难点问题的教学是法学教育的重要形式.本文试图通过对王英诉白酒标识应加警示标志案的个案分析,阐明我国产品责任法理论研究和课堂教学中的难点问题——合格产品的产品责任,即合格产品也可能存在产品缺陷,对造成他人人身财产损害的,也应承担相应的赔偿责任.     

东方“天演论”——世界上第一部不用文字的哲学著作

《周易》六十四卦序列和后天八卦是周文王（名姬昌）的原著。六十四卦符号的排列顺序,蕴含了对于自然和人类社会进化规律的理解,其思想体系一直渗透在中国政治社会的各个方面,而且在当今社会仍然闪耀着光芒。六十四卦序列是世界上第一部不用文字的哲学著作,周文王是人类文明史上伟大的哲学家、思想家、政治家。东方古老文化的精髓——“天人合一”的思想集中体现在六十四卦序列当中,它是古代东方的“天演论”。     

新世纪管理与组织研究面临的挑战

近一个世纪来,管理理论和组织学研究促进了一系列根本性改变的表述,使得管理者们在其职业生涯中必须大量地学习、学习、再学习。人们会认为,在大学商学院里,应该是组织学研究者们而不是其他领域的专家,引导着适应变化环境的新范式的发展。然而,本文将指出组织学范式的研究与经营实践迄今为止基本上是相互分离的。本文还将详细说明,尽管存在着这种分离,经营范式文献对组织学研究和引导它的理论范式还是产生了相当大的影响,特别是在这个“实用知识”越来越受重视的年代。     

"美国学"与"中华学"

美国学与中华学都强调反思自身和高扬理性,但中华学更致力于以科学理性精神改造中华民族的思维.美国学体现出跨学科性、反思性、地域性等学科特点,中华学具有综合性、天人合一性(即自然地域与民族人文相统一性)、实践性等学科特质.美国学至今依然是一门松散的学科,中华学比之美国学有着明确的理论体系.